Federal inspection record · CMS data as of October 1, 2026

Nhc Healthcare, Joplin

2700 East 34th Street, Joplin, MO · (417) 781-1737

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
124
Residents per day
85
Ownership
For-Profit
Chain
National Healthcare Corporation
Medicare / Medicaid
Medicare + Medicaid
Certified since
September 7, 1982

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Missouri.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Missouri homes

Nhc Healthcare, Joplin carries 70 inspection points. That is fewer than 56% of Missouri's 479 rated homes.

5★4★3★2★1★+15 homes above 391.2505102550100200inspection points → fewer is better on the leftThis home · 70 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Missouri: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–20 pts
  • 4★ 20–54 pts
  • 3★ 54–93.75 pts
  • 2★ 93.75–159 pts
  • 1★ over 159 pts

Bars show every rated home in Missouri by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

30 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 19 4 pts
E 8 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 24, 2024 · Complaint inspection · Quality of Life and Care · F686 · Corrected July 24, 2024

Everything else, by area of care

Quality of Life and Care10E
  1. E

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    July 17, 2026 · Complaint · F690 · Corrected August 7, 2026

  2. E

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    August 4, 2025 · Standard · F678 · Corrected September 16, 2025

  3. D

    Provide activities to meet all resident's needs.

    August 4, 2025 · Standard · F679 · Corrected September 16, 2025

  4. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    October 27, 2023 · Standard · F698 · Corrected December 11, 2023

  5. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 3, 2021 · Standard · F684 · Corrected June 17, 2021

  6. E

    Provide safe and appropriate respiratory care for a resident when needed.

    May 3, 2021 · Standard · F695 · Corrected June 17, 2021

  7. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    May 3, 2021 · Standard · F677 · Corrected June 12, 2021

  8. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    May 3, 2021 · Standard · F686 · Corrected June 12, 2021

  9. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    May 3, 2021 · Standard · F690 · Corrected June 12, 2021

  10. D

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

    May 3, 2021 · Standard · F742 · Corrected June 17, 2021

Pharmacy Service6D
  1. D

    Ensure medication error rates are not 5 percent or greater.

    August 4, 2025 · Standard · F759 · Corrected September 16, 2025

  2. D

    Ensure that residents are free from significant medication errors.

    August 4, 2025 · Standard · F760 · Corrected September 16, 2025

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    October 27, 2023 · Standard · F755 · Corrected December 11, 2023

  4. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    October 27, 2023 · Standard · F757 · Corrected December 11, 2023

  5. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    October 27, 2023 · Standard · F758 · Corrected December 11, 2023

  6. D

    Ensure that residents are free from significant medication errors.

    October 27, 2023 · Standard · F760 · Corrected December 11, 2023

Infection Control5E
  1. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    August 4, 2025 · Standard · F883 · Corrected September 16, 2025

  2. D

    Provide and implement an infection prevention and control program.

    August 4, 2025 · Standard · F880 · Corrected September 16, 2025

  3. E

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    October 27, 2023 · Standard · F887 · Corrected December 11, 2023

  4. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    October 27, 2023 · Standard · F883 · Corrected December 11, 2023

  5. D

    Provide and implement an infection prevention and control program.

    May 3, 2021 · Standard · F880 · Corrected June 17, 2021

Resident Rights2E
  1. E

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    July 17, 2026 · Complaint · F550 · Corrected August 7, 2026

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    July 17, 2026 · Complaint · F580 · Corrected August 10, 2026

Environmental2D
  1. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    July 17, 2026 · Complaint · F921 · Corrected August 7, 2026

  2. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    May 3, 2021 · Standard · F921 · Corrected June 17, 2021

Nutrition and Dietary2F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 4, 2025 · Standard · F812 · Corrected September 16, 2025

  2. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 3, 2021 · Standard · F812 · Corrected June 17, 2021

Nursing and Physician Services2E
  1. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    October 27, 2023 · Standard · F725 · Corrected December 11, 2023

  2. D

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    October 27, 2023 · Standard · F947 · Corrected December 11, 2023

Inspection history

  1. 2025-08-04

    11 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2023-10-27

    9 health deficiencies · 3 fire-safety deficiencies

    Top issue: Pharmacy Service (4 deficiencies)

  3. 2021-05-03

    10 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 19 min of nursing staff time a day, 22 min of it from a registered nurse.

This home

3 h 19 min

Missouri average

3 h 24 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 53% of nursing staff and 89% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts better1.92.01.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.9 pts better0.32.21.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine11.1 pts better95.1%84.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine9.2 pts better100.0%90.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.9 pts worse5.9%4.0%3.2%
Percentage of long-stay residents who have depressive symptoms17.3 pts better2.7%20.0%13.5%
Percentage of long-stay residents who lose too much weight2.2 pts worse7.3%5.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.2 pts better24.4%25.6%19.5%
Percentage of long-stay residents who received an antipsychotic medication19 pts better4.5%23.5%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened14.9 pts worse30.7%15.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased10.6 pts worse28.0%17.4%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better0.6%0.9%0.7%
Percentage of long-stay residents with a urinary tract infection0.4 pts better1.8%2.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.5 pts worse25.6%17.1%18.3%
Percentage of long-stay residents with pressure ulcers1.9 pts better2.5%4.4%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine26.7 pts better92.4%65.7%82.3%
Percentage of short-stay residents who newly received an antipsychotic medication2.7 pts worse4.8%2.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine35.2 pts better96.6%61.4%80.1%

·

Who owns and runs it

20 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Blackrock IncAdp Of The SNF · Organization0%85 facilities
Chance, JolieOperational/Managerial Control · Individual0%3 facilities
Chance, JolieAdp Of The SNF · Individual0%3 facilities
Dodson, VickiOperational/Managerial Control · Individual0%65 facilities
Dodson, VickiAdp Of The SNF · Individual0%65 facilities
Jones, StephanieOperational/Managerial Control · Individual0%2 facilities
Jones, StephanieAdp Of The SNF · Individual0%2 facilities
Kidd, BrianOperational/Managerial Control · Individual0%66 facilities
Kidd, BrianAdp Of The SNF · Individual0%66 facilities
National Health CorporationAdp Of The SNF · Organization0%59 facilities
National Healthcare CorporationOperational/Managerial Control · Organization0%61 facilities
National Healthcare CorporationAdp Of The SNF · Organization0%61 facilities
Nhc-Op LPOperational/Managerial Control · Organization0%62 facilities
Nhc/Delaware IncDirect Ownership Interest · Organization0%46 facilities
Rector, MelvinManaging Control - Governing Body · Individual0%9 facilities
Rector, MelvinCorporate Officer · Individual0%9 facilities
Rector, MelvinOperational/Managerial Control · Individual0%9 facilities
Shockley, CassandraOperational/Managerial Control · Individual0%1 facilities
Ussery, RobertOperational/Managerial Control · Individual0%57 facilities
Vanguard Group IncAdp Of The SNF · Organization0%84 facilities

·

Fire safety

7 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Gas, Vacuum, and Electrical Systems3F
  1. E

    Ensure proper usage of power strips and extension cords.

    August 4, 2025 · K920 · Corrected September 16, 2025

  2. F

    Meet requirements for the installation and maintenance of electrical systems.

    May 3, 2021 · K911 · Corrected May 20, 2021

  3. D

    Ensure proper usage of power strips and extension cords.

    May 3, 2021 · K920 · Corrected May 20, 2021

Egress2F
  1. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    August 4, 2025 · K211 · Corrected September 16, 2025

  2. F

    Install emergency lighting that can last at least 1 1/2 hours.

    October 27, 2023 · K291 · Corrected October 28, 2023

Smoke2F
  1. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    October 27, 2023 · K372 · Corrected October 28, 2023

  2. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    October 27, 2023 · K321 · Corrected October 28, 2023

·

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