New Madrid, MO

New Madrid Living Center

5-star overall rating with 5-star inspections with $8,824 in total fines with 3 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

1050 Dawson Road, New Madrid, MO

(573) 748-5622

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

112

Certified beds

Average residents

56

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

James & Judy Lincoln

Operator or chain grouping

Approved since

1983-11-25

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

58 facilities

Chain averages 3 overall / 3 health / 2 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.40

Registered nurse staffing · state 0.46 · national 0.68

LPN hours / resident day

0.58

Licensed practical nurse staffing · state 0.68 · national 0.87

Aide hours / resident day

2.48

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.47

All reported nurse hours · state 3.47 · national 3.89

Licensed hours

0.98

RN + LPN hours · state 1.14 · national 1.54

Weekend hours

3.08

Weekend nurse staffing · state 3.04 · national 3.43

Weekend RN hours

0.25

Weekend registered nurse coverage · state 0.33 · national 0.47

Physical therapist

0.00

Reported PT staffing

Adjusted RN hours

0.51

CMS adjusted RN staffing hours

Adjusted total hours

4.37

CMS adjusted total nurse staffing hours

Case-mix index

1.09

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 51% · national 45%

Total nurse turnover

49%

Annual nurse turnover · state 57% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,208

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

40.92

Composite VBP score used to determine payment impact.

Payment multiplier

0.9938

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

5.16

Baseline 6.15% · Performance 6.29% · Measure score 5.16 · Achievement 5.16 · Improvement 0

Total nurse turnover

5.09

Baseline 32.56% · Performance 42.86% · Measure score 5.09 · Achievement 5.09 · Improvement 0

Adjusted total nurse staffing

2.02

Baseline 3.59 hours · Performance 3.65 hours · Measure score 2.02 · Achievement 2.02 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.95%
10.72%
0.2 pts worse
No Different than the National Rate · Eligible stays 39 · Observed rate 10.26% · Lower 95% interval 7.48%
Discharge to community 52.93%
50.57%
2.4 pts better
No Different than the National Rate · Eligible stays 31 · Observed rate 48.39% · Lower 95% interval 36.79%
Medicare spending per beneficiary 1.09
1.02
0.1 pts worse
Drug regimen review with follow-up 96.55%
95.27%
1.3 pts better
Numerator 28 · Denominator 29
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 29
Discharge self-care score 68%
53.69%
14.3 pts better
Numerator 17 · Denominator 25
Discharge mobility score 68%
50.94%
17.1 pts better
Numerator 17 · Denominator 25
Pressure ulcers or injuries, new or worsened 3.45%
2.29%
1.2 pts worse
Numerator 1 · Denominator 29 · Adjusted rate 3.55%
Healthcare-associated infections requiring hospitalization 6.29%
7.12%
0.8 pts better
No Different than the National Rate · Eligible stays 25 · Observed rate 0% · Lower 95% interval 2.96%
Staff COVID-19 vaccination coverage 2.78%
8.2%
5.4 pts worse
Numerator 2 · Denominator 72
Staff flu vaccination coverage 25.24%
42%
16.8 pts worse
Numerator 26 · Denominator 103
Discharge function score 64%
56.45%
7.5 pts better
Numerator 16 · Denominator 25
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 30%
25.2%
4.8 pts better
Numerator 6 · Denominator 20

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.4
2.1
0.7 pts better
1.9
0.5 pts better
Long Stay · 20240701-20250630 · Adjusted 1.4 · Observed 1.4 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.8
2.3
0.5 pts better
1.8
About the same
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.9 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
84.8%
15.2 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
90.9%
9.1 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 4.1%
4.1%
About the same
3.3%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 3.5% · Q3 5.6% · Q4 5.7% · 4Q avg 4.1% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
14.7%
14.7 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 2.6%
5.5%
2.9 pts better
5.4%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.3% · Q3 4.3% · Q4 2.1% · 4Q avg 2.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 38.0%
25.3%
12.7 pts worse
19.6%
18.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 40.0% · Q2 35.4% · Q3 38.3% · Q4 38.3% · 4Q avg 38.0%
Percentage of long-stay residents who received an antipsychotic medication 23.8%
25.0%
1.2 pts better
16.7%
7.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 17.5% · Q2 27.3% · Q3 25.0% · Q4 25.0% · 4Q avg 23.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 6.2%
20.3%
14.1 pts better
16.3%
10.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 3.6% · Q3 8.4% · Q4 8.3% · 4Q avg 6.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 9.8%
19.8%
10 pts better
14.9%
5.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.6% · Q2 8.7% · Q3 8.9% · Q4 11.1% · 4Q avg 9.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.9%
1.4%
0.5 pts better
1.0%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.7% · Q4 1.9% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 5.5%
2.6%
2.9 pts worse
1.7%
3.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.5% · Q2 8.9% · Q3 5.6% · Q4 3.8% · 4Q avg 5.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 7.2%
18.1%
10.9 pts better
19.8%
12.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 9.7% · Q3 4.8% · Q4 11.3% · 4Q avg 7.2%
Percentage of long-stay residents with pressure ulcers 2.4%
5.0%
2.6 pts better
5.1%
2.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 2.1% · Q3 4.9% · Q4 0.0% · 4Q avg 2.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.2%
66.4%
31.8 pts better
81.7%
16.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 96.8% · Q4 96.6% · 4Q avg 98.2%
Percentage of short-stay residents who had an outpatient emergency department visit 0.0%
13.4%
13.4 pts better
12.0%
12 pts better
Short Stay · 20240701-20250630 · Adjusted 0.0% · Observed 0.0% · Expected 10.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
2.2%
2.2 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
63.5%
36.5 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.2%
25.3%
7.1 pts better
23.9%
5.7 pts better
Short Stay · 20240701-20250630 · Adjusted 18.2% · Observed 15.2% · Expected 19.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-09-18 · Fire 2025-09-18

3 health deficiencies

Top issue: Resident Rights (2 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2024-10-10 · Fire 2024-10-10

3 health deficiencies

Top issue: Infection Control (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-06-29 · Fire 2023-06-29

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

1 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-09-18

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-11-18

F · Potential for more than minimal harm 2025-09-18

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-11-18

F · Potential for more than minimal harm 2025-09-18

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-11-18

F · Potential for more than minimal harm 2025-09-18

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-11-18

F · Potential for more than minimal harm 2025-09-18

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-11-18

F · Potential for more than minimal harm 2024-10-10

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-11-24

F · Potential for more than minimal harm 2024-10-10

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-11-24

F · Potential for more than minimal harm 2024-10-10

K753 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of highly flammable decorations.

Corrected 2024-11-24

F · Potential for more than minimal harm 2023-06-29

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-08-10

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-09-18

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-10-30

D · Potential for more than minimal harm 2025-09-18

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-10-30

D · Potential for more than minimal harm 2025-09-18

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-10-30

D · Potential for more than minimal harm 2024-10-10

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-11-24

D · Potential for more than minimal harm 2024-10-10

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-11-24

G · Actual harm 2024-04-08

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-06

G · Actual harm 2023-09-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-10-02

D · Potential for more than minimal harm 2023-09-06

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-10-02

D · Potential for more than minimal harm 2023-09-06

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2023-10-02

D · Potential for more than minimal harm 2023-06-29

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-08-22

D · Potential for more than minimal harm 2023-06-29

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-08-22

Penalties and ownership

What sits behind the stars

$8,824 2024-04-08

Fine

Fine · fine $8,824

Fine

Ownership

Lincoln, James

5% Or Greater Direct Ownership Interest · Individual

50% 57 facilities 2016-09-01
Lincoln, Judy

5% Or Greater Direct Ownership Interest · Individual

50% 56 facilities 2016-09-01
Ivie, Kimberly

W-2 Managing Employee · Individual

0% 1 facilities 1996-01-01
Ltc Management Services LLC

Operational/Managerial Control · Organization

0% 38 facilities 2016-09-01

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Staffing
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2-star overall rating with 4-star inspections with $240,603 in total fines with 9 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

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Fines
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Overall
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Fines
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