Federal inspection record · CMS data as of October 1, 2026

Neville Center At Fresh Pond For Nursing & Rehab

640 Concord Avenue, Cambridge, MA · (617) 497-0600

CMS overall rating

4 of 5

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Certified beds
112
Residents per day
100
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 1, 1990

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Massachusetts homes

Neville Center At Fresh Pond For Nursing & Rehab carries 25 inspection points. That is fewer than 64% of Massachusetts's 339 rated homes.

5★4★3★2★1★+11 homes above 148.505102550100inspection points → fewer is better on the leftThis home · 25 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–6 pts
  • 4★ 6–24 pts
  • 3★ 24–41 pts
  • 2★ 41–76 pts
  • 1★ over 76 pts

Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

19 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 18 4 pts
E 1 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care6D
  1. D

    Provide appropriate foot care.

    May 13, 2026 · Standard · F687 · Corrected May 27, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    May 28, 2025 · Standard · F686 · Corrected June 13, 2025

  3. D

    Provide enough food/fluids to maintain a resident's health.

    May 28, 2025 · Standard · F692 · Corrected June 13, 2025

  4. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    May 28, 2025 · Standard · F694 · Corrected June 13, 2025

  5. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 23, 2024 · Standard · F689 · Corrected August 15, 2024

  6. D

    Provide routine and 24-hour emergency dental care for each resident.

    July 23, 2024 · Standard · F790 · Corrected August 15, 2024

Pharmacy Service4D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 13, 2026 · Standard · F761 · Corrected May 27, 2026

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 28, 2025 · Standard · F755 · Corrected June 13, 2025

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 28, 2025 · Standard · F761 · Corrected June 13, 2025

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 23, 2024 · Standard · F761 · Corrected August 15, 2024

Resident Assessment and Care Planning4D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    May 28, 2025 · Standard · F842 · Corrected June 13, 2025

  2. D

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    July 23, 2024 · Standard · F655 · Corrected August 15, 2024

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 23, 2024 · Standard · F656 · Corrected August 15, 2024

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 23, 2024 · Standard · F842 · Corrected August 15, 2024

Nutrition and Dietary2E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    May 13, 2026 · Standard · F812 · Corrected May 27, 2026

  2. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    May 13, 2026 · Standard · F806 · Corrected May 27, 2026

Environmental1D
  1. D

    Keep all essential equipment working safely.

    May 13, 2026 · Standard · F908 · Corrected May 27, 2026

Infection Control1D
  1. D

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    December 3, 2024 · Complaint · F887 · Corrected November 20, 2024

Resident Rights1D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    July 23, 2024 · Standard · F550 · Corrected August 15, 2024

Inspection history

  1. 2026-05-13

    5 health deficiencies · 0 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

  2. 2025-05-28

    7 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  3. 2024-07-23

    7 health deficiencies · 3 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 13 min of nursing staff time a day, 1 h 2 min of it from a registered nurse.

This home

4 h 13 min

Massachusetts average

3 h 56 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 25% of nursing staff and 40% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts worse1.91.81.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts worse1.61.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.3 pts better98.2%92.9%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.7 pts worse90.8%93.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2.5 pts worse5.9%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms9.1 pts better8.3%17.4%13.5%
Percentage of long-stay residents who lose too much weight1 pts worse6.0%5.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication7.8 pts better11.7%19.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication4 pts better17.5%21.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened7.8 pts better6.1%13.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.6 pts better8.2%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.9 pts worse2.6%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence11.2 pts better9.2%20.4%18.3%
Percentage of long-stay residents with pressure ulcers0.1 pts better4.1%4.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine16.1 pts better95.0%78.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.2 pts better10.6%11.8%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.4 pts better0.0%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine14.2 pts better92.3%78.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.4 pts worse27.1%25.7%23.4%

·

Who owns and runs it

9 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Neville Communities Home Inc5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Baranello, RobertCorporate Officer · Individual0%1 facilities
Landmark Management Solutions, LLCOperational/Managerial Control · Organization0%1 facilities
Leipzig, GloriaCorporate Officer · Individual0%1 facilities
Mcpherson, StephanieW-2 Managing Employee · Individual0%2 facilities
Raso, StevenCorporate Director · Individual0%5 facilities
Raso, StevenOperational/Managerial Control · Individual0%5 facilities
Rockland Trust Company5% Or Greater Mortgage Interest · Organization0%1 facilities
Stockard, JimCorporate Officer · Individual0%1 facilities

·

Fire safety

7 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Miscellaneous2F
  1. F

    Have simulated fire drills held at unexpected times.

    May 28, 2025 · K712 · Corrected June 27, 2025

  2. D

    Have simulated fire drills held at unexpected times.

    July 23, 2024 · K712 · Corrected August 19, 2024

Gas, Vacuum, and Electrical Systems2F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    May 28, 2025 · K918 · Corrected July 15, 2025

  2. D

    Have generator or other power source capable of supplying service within 10 seconds.

    July 23, 2024 · K918 · Corrected August 19, 2024

Smoke1F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 28, 2025 · K345 · Corrected June 19, 2025

Services1F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    May 28, 2025 · K521 · Corrected July 8, 2025

Emergency Preparedness1D
  1. D

    Implement emergency and standby power systems.

    July 23, 2024 · E41 · Corrected August 19, 2024

·

Other homes nearby

  1. Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 20 min
    Fines
    $8,492
  2. Watertown Rehabilitation and Nursing Center

    Watertown, MA · Ephram Lahasky

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 21 min
    Fines
    $56,440
  3. Worst citation, 3 yrs
    E
    Nursing / resident / day
    4 h 25 min
    Fines
    $0