Federal inspection record · CMS data as of October 1, 2026

Mystic Healthcare & Rehabilitation Center, LLC

475 High St, Mystic, CT · (860) 536-6070

  • Cited for abuse (CMS abuse icon)

CMS overall rating

1 of 5

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Certified beds
100
Residents per day
85
Ownership
For-Profit
Chain
Ryders Health Management
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 1, 1976

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Connecticut.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.

2

Where it sits among Connecticut homes

Mystic Healthcare & Rehabilitation Center, LLC carries 145.25 inspection points. That is fewer than 7% of Connecticut's 190 rated homes.

5★4★3★2★1★+6 homes above 192.505102550100inspection points → fewer is better on the leftThis home · 145.25 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Connecticut: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–29 pts
  • 4★ 29–53 pts
  • 3★ 53–79 pts
  • 2★ 79–116.75 pts
  • 1★ over 116.75 pts

Bars show every rated home in Connecticut by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

41 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 26 4 pts
E 8 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 3 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 6, 2026 · Complaint inspection · Quality of Life and Care · F689 · Corrected April 27, 2026

  2. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 19, 2026 · Complaint inspection · Quality of Life and Care · F689 · Corrected April 30, 2026

  3. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 17, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected May 29, 2025

Everything else, by area of care

Quality of Life and Care10E
  1. E

    Provide enough food/fluids to maintain a resident's health.

    January 14, 2026 · Standard · F692 · Corrected February 25, 2026

  2. D

    Provide activities to meet all resident's needs.

    January 14, 2026 · Standard · F679 · Corrected February 25, 2026

  3. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    January 14, 2026 · Standard · F686 · Corrected February 25, 2026

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 17, 2025 · Complaint · F684 · Corrected May 29, 2025

  5. D

    Provide safe and appropriate respiratory care for a resident when needed.

    November 8, 2023 · Standard · F695 · Corrected December 20, 2023

  6. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 24, 2023 · Complaint · F689 · Corrected December 5, 2023

  7. E

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    August 2, 2021 · Standard · F676 · Corrected September 13, 2021

  8. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 2, 2021 · Standard · F689 · Corrected September 13, 2021

  9. E

    Provide safe and appropriate respiratory care for a resident when needed.

    August 2, 2021 · Standard · F695 · Corrected September 13, 2021

  10. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 2, 2021 · Standard · F684 · Corrected September 13, 2021

Resident Assessment and Care Planning9D
  1. D

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    May 6, 2026 · Complaint · F636 · Corrected June 12, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 6, 2026 · Complaint · F656 · Corrected June 12, 2026

  3. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 19, 2026 · Complaint · F656 · Corrected April 30, 2026

  4. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    January 14, 2026 · Standard · F657 · Corrected February 25, 2026

  5. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    January 14, 2026 · Standard · F658 · Corrected February 25, 2026

  6. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    April 17, 2025 · Complaint · F657 · Corrected May 29, 2025

  7. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    February 14, 2025 · Complaint · F657 · Corrected March 24, 2025

  8. B

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    November 8, 2023 · Standard · F657 · Corrected December 20, 2023

  9. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    August 2, 2021 · Standard · F842 · Corrected September 13, 2021

Freedom from Abuse, Neglect, and Exploitation6E
  1. D

    Respond appropriately to all alleged violations.

    May 6, 2026 · Complaint · F610 · Corrected June 12, 2026

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    November 25, 2025 · Complaint · F600 · Corrected January 6, 2026

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    November 25, 2025 · Complaint · F609 · Not yet marked corrected

  4. E

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    February 14, 2025 · Complaint · F609 · Corrected March 24, 2025

  5. E

    Respond appropriately to all alleged violations.

    February 14, 2025 · Complaint · F610 · Corrected March 24, 2025

  6. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    February 14, 2025 · Complaint · F600 · Corrected March 24, 2025

Pharmacy Service5E
  1. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    January 14, 2026 · Standard · F761 · Corrected February 25, 2026

  2. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    January 14, 2026 · Standard · F757 · Corrected February 25, 2026

  3. C

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    November 8, 2023 · Standard · F755 · Corrected December 20, 2023

  4. B

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    November 8, 2023 · Standard · F761 · Corrected December 20, 2023

  5. D

    Ensure medication error rates are not 5 percent or greater.

    August 2, 2021 · Standard · F759 · Corrected September 13, 2021

Resident Rights4E
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    January 14, 2026 · Standard · F550 · Corrected February 25, 2026

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    January 14, 2026 · Standard · F580 · Corrected February 25, 2026

  3. E

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    February 14, 2025 · Complaint · F585 · Corrected March 24, 2025

  4. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    August 2, 2021 · Standard · F561 · Corrected September 13, 2021

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    January 14, 2026 · Standard · F880 · Corrected February 25, 2026

  2. D

    Provide and implement an infection prevention and control program.

    August 2, 2021 · Standard · F880 · Corrected September 13, 2021

Nursing and Physician Services1D
  1. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    March 19, 2026 · Complaint · F726 · Corrected April 30, 2026

Administration1B
  1. B

    Have a plan that describes the process for conducting QAPI and QAA activities.

    January 14, 2026 · Standard · F865 · Corrected February 25, 2026

Inspection history

  1. 2026-01-14

    20 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  2. 2023-11-08

    12 health deficiencies · 9 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

  3. 2021-08-02

    9 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 27 min of nursing staff time a day, 32 min of it from a registered nurse.

This home

3 h 27 min

Connecticut average

3 h 54 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 67% of nursing staff and 72% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$25,259 in federal fines on record over the past three years.

DatePenaltyAmount
2026-03-19Fine$11,190
2026-03-19Fine$14,069

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts worse2.01.91.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better1.11.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine3.9 pts better93.0%89.1%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.9 pts better97.6%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.8 pts worse4.4%3.6%3.2%
Percentage of long-stay residents who have depressive symptoms25 pts better0.0%25.0%13.5%
Percentage of long-stay residents who lose too much weight1.4 pts better5.0%6.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication1.9 pts better16.1%18.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication4.4 pts better13.3%17.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened23.8 pts worse38.6%14.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased19.7 pts worse37.4%17.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts worse1.3%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.3 pts worse1.7%1.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.8 pts worse28.8%24.0%18.3%
Percentage of long-stay residents with pressure ulcers2.1 pts worse6.0%3.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine6.3 pts worse66.2%72.5%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.1 pts worse11.5%10.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better0.9%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine9.8 pts better82.8%73.0%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission9.3 pts worse32.8%23.5%23.4%

·

Who owns and runs it

4 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Kopchik, Kenneth5% Or Greater Direct Ownership Interest · Individual50%1 facilities
Sbriglio, Martin5% Or Greater Direct Ownership Interest · Individual50%7 facilities
Sbriglio, MartinCorporate Director · Individual0%7 facilities
Sbriglio, MartinOperational/Managerial Control · Individual0%7 facilities

·

Fire safety

13 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke4D
  1. D

    Provide properly protected cooking facilities.

    November 8, 2023 · K324 · Corrected December 20, 2023

  2. D

    Inspect, test, and maintain automatic sprinkler systems.

    November 8, 2023 · K353 · Corrected December 20, 2023

  3. D

    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    November 8, 2023 · K362 · Corrected December 20, 2023

  4. D

    Install corridor and hallway doors that block smoke.

    August 2, 2021 · K363 · Corrected October 5, 2021

Gas, Vacuum, and Electrical Systems4D
  1. D

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    November 8, 2023 · K914 · Corrected December 20, 2023

  2. D

    Have generator or other power source capable of supplying service within 10 seconds.

    November 8, 2023 · K918 · Corrected December 20, 2023

  3. D

    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

    November 8, 2023 · K927 · Corrected November 10, 2023

  4. D

    Ensure proper storage of liquid oxygen.

    November 8, 2023 · K930 · Corrected December 20, 2023

Egress3D
  1. D

    Install emergency lighting that can last at least 1 1/2 hours.

    November 8, 2023 · K291 · Corrected December 20, 2023

  2. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    August 2, 2021 · K211 · Corrected October 5, 2021

  3. D

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    August 2, 2021 · K223 · Corrected October 5, 2021

Miscellaneous2D
  1. D

    Have simulated fire drills held at unexpected times.

    November 8, 2023 · K712 · Corrected December 20, 2023

  2. D

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    August 2, 2021 · K761 · Corrected October 5, 2021

·

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