Martinsville, VA

Mulberry Creek Nursing & Rehab Center

4-star overall rating with 5-star inspections with 1 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

300 Blue Ridge Street, Martinsville, VA

(540) 265-0322

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

300

Certified beds

Average residents

186

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Kissito Healthcare

Operator or chain grouping

Approved since

2020-01-31

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

6 facilities

Chain averages 4 overall / 4 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.42

Registered nurse staffing · state 0.69 · national 0.68

LPN hours / resident day

1.08

Licensed practical nurse staffing · state 1.00 · national 0.87

Aide hours / resident day

2.24

Nurse aide staffing · state 2.12 · national 2.35

Total nurse hours

3.75

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.51

RN + LPN hours · state 1.68 · national 1.54

Weekend hours

3.22

Weekend nurse staffing · state 3.31 · national 3.43

Weekend RN hours

0.20

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.40

CMS adjusted RN staffing hours

Adjusted total hours

3.54

CMS adjusted total nurse staffing hours

Case-mix index

1.45

Higher values indicate more complex resident acuity

RN turnover

24%

Annual RN turnover · state 49% · national 45%

Total nurse turnover

49%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,864

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

34.79

Composite VBP score used to determine payment impact.

Payment multiplier

0.9886

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

2.45

Baseline 18.94% · Performance 20.29% · Measure score 2.45 · Achievement 2.45 · Improvement 0

Healthcare-associated infections

5.68

Baseline 11.34% · Performance 7.42% · Measure score 5.68 · Achievement 1.39 · Improvement 5.68

Total nurse turnover

4.80

Baseline 47.71% · Performance 44.07% · Measure score 4.80 · Achievement 4.80 · Improvement 1.09

Adjusted total nurse staffing

0.98

Baseline 3.52 hours · Performance 3.36 hours · Measure score 0.98 · Achievement 0.98 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.81%
10.72%
0.1 pts worse
No Different than the National Rate · Eligible stays 143 · Observed rate 10.49% · Lower 95% interval 7.33%
Discharge to community 44.2%
50.57%
6.4 pts worse
No Different than the National Rate · Eligible stays 144 · Observed rate 37.5% · Lower 95% interval 38%
Medicare spending per beneficiary 1.34
1.02
0.3 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 115 · Denominator 115
Falls with major injury 4.35%
0.77%
3.6 pts worse
Numerator 5 · Denominator 115
Discharge self-care score 47.67%
53.69%
6 pts worse
Numerator 41 · Denominator 86
Discharge mobility score 58.14%
50.94%
7.2 pts better
Numerator 50 · Denominator 86
Pressure ulcers or injuries, new or worsened 7.83%
2.29%
5.5 pts worse
Numerator 9 · Denominator 115 · Adjusted rate 7.04%
Healthcare-associated infections requiring hospitalization 7.42%
7.12%
0.3 pts worse
No Different than the National Rate · Eligible stays 127 · Observed rate 8.66% · Lower 95% interval 4.63%
Staff COVID-19 vaccination coverage 6.69%
8.2%
1.5 pts worse
Numerator 20 · Denominator 299
Staff flu vaccination coverage 16.47%
42%
25.5 pts worse
Numerator 55 · Denominator 334
Discharge function score 56.98%
56.45%
0.5 pts better
Numerator 49 · Denominator 86
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 23 · Denominator 23
Transfer of health information to patient 97.87%
96.28%
1.6 pts better
Numerator 46 · Denominator 47
Resident COVID-19 vaccinations up to date 24.56%
25.2%
0.6 pts worse
Numerator 14 · Denominator 57

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.6
1.5
0.1 pts worse
1.9
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 1.5 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.7
1.4
0.3 pts worse
1.8
0.1 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.5 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 94.9%
91.2%
3.7 pts better
93.4%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 91.6% · Q2 96.4% · Q3 95.4% · Q4 96.0% · 4Q avg 94.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.4%
94.0%
4.4 pts better
95.5%
2.9 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.4%
Percentage of long-stay residents experiencing one or more falls with major injury 5.7%
3.6%
2.1 pts worse
3.3%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.6% · Q2 6.6% · Q3 4.6% · Q4 5.1% · 4Q avg 5.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.8%
15.7%
14.9 pts better
11.4%
10.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 0.7% · Q3 0.0% · Q4 0.6% · 4Q avg 0.8%
Percentage of long-stay residents who lose too much weight 8.8%
5.7%
3.1 pts worse
5.4%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.1% · Q2 10.0% · Q3 7.1% · Q4 4.7% · 4Q avg 8.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 26.3%
20.2%
6.1 pts worse
19.6%
6.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.6% · Q2 25.3% · Q3 25.4% · Q4 28.7% · 4Q avg 26.3%
Percentage of long-stay residents who received an antipsychotic medication 21.0%
15.0%
6 pts worse
16.7%
4.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.4% · Q2 23.8% · Q3 20.0% · Q4 15.9% · 4Q avg 21.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 21.5%
17.5%
4 pts worse
16.3%
5.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.4% · Q2 24.5% · Q3 13.6% · Q4 19.0% · 4Q avg 21.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 20.7%
15.7%
5 pts worse
14.9%
5.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.4% · Q2 33.8% · Q3 14.6% · Q4 15.2% · 4Q avg 20.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.0%
0.5%
0.5 pts worse
1.0%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 1.6% · Q3 0.8% · Q4 0.0% · 4Q avg 1.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.0%
1.6%
0.4 pts worse
1.7%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 1.2% · Q3 2.3% · Q4 1.7% · 4Q avg 2.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.4%
22.2%
0.2 pts worse
19.8%
2.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.8% · Q2 20.2% · Q3 26.0% · Q4 23.4% · 4Q avg 22.4%
Percentage of long-stay residents with pressure ulcers 7.5%
5.2%
2.3 pts worse
5.1%
2.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.3% · Q2 9.7% · Q3 7.8% · Q4 6.2% · 4Q avg 7.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 80.4%
74.6%
5.8 pts better
81.7%
1.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 76.7% · Q2 77.9% · Q3 81.6% · Q4 86.5% · 4Q avg 80.4%
Percentage of short-stay residents who had an outpatient emergency department visit 14.9%
11.7%
3.2 pts worse
12.0%
2.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 14.9% · Observed 14.6% · Expected 10.9% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.9%
1.2%
0.7 pts worse
1.6%
0.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 1.2% · Q3 1.4% · Q4 2.8% · 4Q avg 1.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.9%
73.6%
14.3 pts better
79.7%
8.2 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 87.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 28.1%
22.0%
6.1 pts worse
23.9%
4.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 28.1% · Observed 28.2% · Expected 23.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-05-09 · Fire 2024-05-09

1 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2022-12-05 · Fire 2022-12-05

8 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

11 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 3 Health 2020-01-30 · Fire 2020-01-30

5 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-05-09

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-07-24

D · Potential for more than minimal harm 2024-05-09

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-07-24

F · Potential for more than minimal harm 2022-12-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-01-27

F · Potential for more than minimal harm 2022-12-05

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-01-27

F · Potential for more than minimal harm 2022-12-05

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Not marked corrected

E · Potential for more than minimal harm 2022-12-05

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-01-27

E · Potential for more than minimal harm 2022-12-05

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-01-27

E · Potential for more than minimal harm 2022-12-05

K916 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2023-01-27

E · Potential for more than minimal harm 2022-12-05

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-01-27

D · Potential for more than minimal harm 2022-12-05

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-01-27

D · Potential for more than minimal harm 2022-12-05

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2023-01-27

D · Potential for more than minimal harm 2022-12-05

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2023-01-27

D · Potential for more than minimal harm 2022-12-05

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-01-27

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-11-15

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-12-11

D · Potential for more than minimal harm 2024-08-21

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-11

D · Potential for more than minimal harm 2024-05-09

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2024-07-18

D · Potential for more than minimal harm 2023-04-04

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-06-26

D · Potential for more than minimal harm 2023-04-04

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-06-26

D · Potential for more than minimal harm 2023-04-04

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-06-26

E · Potential for more than minimal harm 2022-12-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Not marked corrected

D · Potential for more than minimal harm 2022-12-05

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Not marked corrected

D · Potential for more than minimal harm 2022-12-05

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-02-14

D · Potential for more than minimal harm 2022-12-05

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-02-14

D · Potential for more than minimal harm 2022-12-05

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Not marked corrected

D · Potential for more than minimal harm 2022-12-05

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Not marked corrected

D · Potential for more than minimal harm 2020-01-30

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2020-01-31

D · Potential for more than minimal harm 2020-01-30

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2020-01-31

Penalties and ownership

What sits behind the stars

Ownership

Ferrell, Mary

Operational/Managerial Control · Individual

0% 4 facilities 2023-11-30
Mcclintic Operations Holdco I LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 1 facilities 2023-11-30
Mcclintic Operations Holdco I LLC

Operational/Managerial Control · Organization

0% 1 facilities 2023-11-30
Mcclintic Operations Holdco Ii LLC

Operational/Managerial Control · Organization

0% 4 facilities 2023-11-30
Mcclintic, Robert

5% Or Greater Indirect Ownership Interest · Individual

0% 6 facilities 2023-11-30
Mcclintic, Robert

Operational/Managerial Control · Individual

0% 6 facilities 2023-11-30
Ohi Asset (Va) Martinsville SNF, LLC

5% Or Greater Security Interest · Organization

0% 1 facilities 2019-08-27
Perry, Katie

Operational/Managerial Control · Individual

0% 8 facilities 2023-11-30

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