Manheim, PA

Mt Hope Nazarene Retirement Community

5-star overall rating with 4-star inspections with 2 recent health deficiencies

3026 Mount Hope Home Road, Manheim, PA

(717) 665-6365

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

50

Certified beds

Average residents

49

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2008-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.66

Registered nurse staffing

LPN hours / resident day

1.05

Licensed practical nurse staffing

Aide hours / resident day

2.15

Nurse aide staffing

Weekend hours

3.66

Weekend nurse staffing

RN turnover

30%

Annual RN turnover

Total nurse turnover

34%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.9%
86.9%
9 pts better
93.4%
2.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.0%
93.5%
4.5 pts better
95.5%
2.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 3.1%
3.2%
0.1 pts better
3.3%
0.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.0%
6.5%
6.5 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 1.6%
6.5%
4.9 pts better
5.4%
3.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 20.2%
19.9%
0.3 pts worse
19.6%
0.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 11.6%
18.7%
7.1 pts better
16.7%
5.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 10.4%
19.6%
9.2 pts better
16.3%
5.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 14.2%
18.3%
4.1 pts better
14.9%
0.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
0.9%
0.4 pts better
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 2.6%
1.7%
0.9 pts worse
1.7%
0.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.8%
26.4%
3.6 pts better
19.8%
3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 1.3%
5.3%
4 pts better
5.1%
3.8 pts better
Long Stay · 2024Q4-2025Q3

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-09-05 · Fire 2024-09-05

2 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-11-02 · Fire 2023-11-02

2 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2022-11-16 · Fire 2022-11-16

10 health deficiencies

Top issue: Resident Rights (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

E · Potential for more than minimal harm 2024-09-05

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-10-04

D · Potential for more than minimal harm 2024-09-05

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-10-04

D · Potential for more than minimal harm 2023-11-02

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-12-05

D · Potential for more than minimal harm 2023-11-02

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-12-05

E · Potential for more than minimal harm 2022-11-16

F575 · Resident Rights Deficiencies

Health

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Corrected 2022-12-20

E · Potential for more than minimal harm 2022-11-16

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2022-12-30

E · Potential for more than minimal harm 2022-11-16

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2022-12-20

E · Potential for more than minimal harm 2022-11-16

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-12-15

E · Potential for more than minimal harm 2022-11-16

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2022-12-30

E · Potential for more than minimal harm 2022-11-16

F909 · Environmental Deficiencies

Health

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2022-12-22

D · Potential for more than minimal harm 2022-11-16

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-12-20

D · Potential for more than minimal harm 2022-11-16

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-01-05

D · Potential for more than minimal harm 2022-11-16

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-01-14

D · Potential for more than minimal harm 2022-11-16

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-12-24

Penalties and ownership

What sits behind the stars

Ownership

Ephrata Church Of The Nazarene

5% Or Greater Direct Ownership Interest · Organization

60% 1 facilities 2006-11-01
Cafrelli, Steven

Corporate Officer · Individual

0% 1 facilities 2021-07-01
Ephrata Church Of The Nazarene

5% Or Greater Security Interest · Organization

0% 1 facilities 2006-11-01
Ephrata Church Of The Nazarene

5% Or Greater Mortgage Interest · Organization

0% 1 facilities 2006-11-01
Fillmore, Debbie

Corporate Director · Individual

0% 1 facilities 2006-09-01
Fillmore, Debbie

Corporate Officer · Individual

0% 1 facilities 2006-11-01
Hambrick, Rocklin

Corporate Officer · Individual

0% 1 facilities 2013-08-05
Lovell, Susie

Corporate Director · Individual

0% 1 facilities 2022-08-24
Lovell, Susie

Corporate Officer · Individual

0% 1 facilities 2022-08-22
Lucas, Joanna

Corporate Director · Individual

0% 1 facilities 2006-09-01
Lucas, Joanna

Corporate Officer · Individual

0% 1 facilities 2006-11-01
Martin, Leon

Corporate Director · Individual

0% 1 facilities 2018-01-08
Maxim, Marina

Operational/Managerial Control · Individual

0% 1 facilities 2017-04-26
Maxim, Marina

Corporate Director · Individual

0% 1 facilities 2017-05-05
Peck, Michael

Operational/Managerial Control · Individual

0% 4 facilities 2022-10-02
Peck, Michael

Corporate Director · Individual

0% 4 facilities 2022-10-02
Snyder, Charlyn

Corporate Director · Individual

0% 1 facilities 2021-01-01
Snyder, Charlyn

Corporate Officer · Individual

0% 1 facilities 2020-07-07
Snyder, Kevin

Corporate Director · Individual

0% 1 facilities 2025-04-11
Stehr, Joanne

Corporate Director · Individual

0% 1 facilities 2024-12-01
Sterner, Jeff

Corporate Director · Individual

0% 1 facilities 2022-06-01
Sterner, Jeff

Corporate Officer · Individual

0% 1 facilities 2022-02-09
Tornabe, Michele

Operational/Managerial Control · Individual

0% 1 facilities 2011-04-07
Tornabe, Michele

Corporate Director · Individual

0% 1 facilities 2012-03-12
Wickenheiser, Thomas

Operational/Managerial Control · Individual

0% 1 facilities 2024-02-29
Wickenheiser, Thomas

Corporate Director · Individual

0% 1 facilities 2024-02-29

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Staffing
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Fines
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