Federal inspection record · CMS data as of October 1, 2026

Mountain View Health & Rehabilitation

1600 Muchison Rd, El Paso, TX · (915) 544-2002

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
187
Residents per day
132
Ownership
For-Profit
Chain
Creative Solutions In Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 15, 1982

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Texas.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Texas homes

Mountain View Health & Rehabilitation carries 202 inspection points. That is fewer than 10% of Texas's 1,166 rated homes.

5★4★3★2★1★+35 homes above 292.505102550100200inspection points → fewer is better on the leftThis home · 202 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Texas: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–26 pts
  • 4★ 26–51 pts
  • 3★ 51–85 pts
  • 2★ 85–145.75 pts
  • 1★ over 145.75 pts

Bars show every rated home in Texas by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

69 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 5 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 41 4 pts
E 23 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (5)

  1. J

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 17, 2025 · Complaint inspection · Resident Assessment and Care Planning · F656 · Not yet marked corrected

  2. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 17, 2025 · Complaint inspection · Quality of Life and Care · F689 · Not yet marked corrected

  3. J

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 5, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected May 6, 2025

  4. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 5, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected May 6, 2025

  5. J

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    May 5, 2025 · Complaint inspection · Administration · F849 · Corrected May 6, 2025

Everything else, by area of care

Quality of Life and Care17E
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 2, 2026 · Complaint · F689 · Corrected July 3, 2026

  2. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 26, 2026 · Standard · F677 · Corrected March 27, 2026

  3. D

    Provide appropriate foot care.

    March 26, 2026 · Standard · F687 · Corrected March 27, 2026

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 26, 2026 · Standard · F689 · Corrected March 27, 2026

  5. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    February 18, 2026 · Complaint · F684 · Corrected February 19, 2026

  6. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 18, 2026 · Complaint · F689 · Corrected February 18, 2026

  7. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    November 17, 2025 · Complaint · F686 · Corrected November 18, 2025

  8. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    September 5, 2025 · Complaint · F690 · Corrected September 6, 2025

  9. D

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    September 5, 2025 · Complaint · F740 · Corrected September 6, 2025

  10. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    December 19, 2024 · Standard · F694 · Corrected January 13, 2025

  11. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 6, 2024 · Complaint · F689 · Corrected September 20, 2024

  12. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    May 9, 2024 · Complaint · F690 · Corrected May 10, 2024

  13. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 22, 2023 · Complaint · F684 · Corrected January 1, 2024

  14. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 13, 2023 · Complaint · F689 · Corrected December 29, 2023

  15. D

    Provide safe and appropriate respiratory care for a resident when needed.

    December 13, 2023 · Complaint · F695 · Corrected December 29, 2023

  16. E

    Provide enough food/fluids to maintain a resident's health.

    November 9, 2023 · Standard · F692 · Corrected November 29, 2023

  17. E

    Provide safe and appropriate respiratory care for a resident when needed.

    November 9, 2023 · Standard · F695 · Corrected November 29, 2023

Resident Assessment and Care Planning12E
  1. D

    Ensure each resident receives an accurate assessment.

    July 2, 2026 · Complaint · F641 · Corrected July 3, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 2, 2026 · Complaint · F656 · Corrected July 3, 2026

  3. D

    Ensure each resident receives an accurate assessment.

    March 26, 2026 · Standard · F641 · Corrected March 27, 2026

  4. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    March 26, 2026 · Standard · F644 · Corrected March 27, 2026

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 26, 2026 · Standard · F656 · Corrected March 27, 2026

  6. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    February 18, 2026 · Complaint · F657 · Corrected February 19, 2026

  7. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    December 19, 2024 · Standard · F842 · Corrected January 13, 2025

  8. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    September 6, 2024 · Complaint · F656 · Corrected September 20, 2024

  9. D

    Ensure each resident receives an accurate assessment.

    December 13, 2023 · Complaint · F641 · Corrected December 29, 2023

  10. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    December 13, 2023 · Complaint · F656 · Corrected December 29, 2023

  11. E

    Ensure each resident receives an accurate assessment.

    November 9, 2023 · Standard · F641 · Corrected November 29, 2023

  12. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    November 9, 2023 · Standard · F656 · Corrected November 29, 2023

Resident Rights10E
  1. D

    Reasonably accommodate the needs and preferences of each resident.

    March 26, 2026 · Standard · F558 · Corrected March 27, 2026

  2. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    February 18, 2026 · Complaint · F561 · Corrected February 19, 2026

  3. D

    Give residents a notice of rights, rules, services and charges.

    September 5, 2025 · Complaint · F572 · Corrected September 6, 2025

  4. D

    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

    September 5, 2025 · Complaint · F620 · Corrected September 6, 2025

  5. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    September 5, 2025 · Complaint · F628 · Corrected September 6, 2025

  6. E

    Reasonably accommodate the needs and preferences of each resident.

    December 19, 2024 · Standard · F558 · Corrected January 13, 2025

  7. E

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    December 19, 2024 · Standard · F576 · Corrected January 13, 2025

  8. E

    Keep residents' personal and medical records private and confidential.

    December 19, 2024 · Standard · F583 · Corrected January 13, 2025

  9. D

    Give the resident's representative the ability to exercise the resident's rights.

    November 9, 2023 · Standard · F551 · Corrected November 29, 2023

  10. D

    Reasonably accommodate the needs and preferences of each resident.

    November 9, 2023 · Standard · F558 · Corrected November 29, 2023

Infection Control7E
  1. E

    Provide and implement an infection prevention and control program.

    March 26, 2026 · Standard · F880 · Corrected March 27, 2026

  2. D

    Provide and implement an infection prevention and control program.

    November 17, 2025 · Complaint · F880 · Corrected November 18, 2025

  3. E

    Provide and implement an infection prevention and control program.

    September 5, 2025 · Complaint · F880 · Corrected September 6, 2025

  4. E

    Provide and implement an infection prevention and control program.

    December 19, 2024 · Standard · F880 · Corrected January 13, 2025

  5. E

    Provide and implement an infection prevention and control program.

    May 9, 2024 · Complaint · F880 · Corrected May 10, 2024

  6. D

    Provide and implement an infection prevention and control program.

    January 29, 2024 · Complaint · F880 · Corrected February 13, 2024

  7. D

    Provide and implement an infection prevention and control program.

    December 13, 2023 · Complaint · F880 · Corrected December 29, 2023

Nutrition and Dietary6E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 9, 2026 · Complaint · F812 · Corrected April 10, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 26, 2026 · Standard · F812 · Corrected March 27, 2026

  3. D

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    March 26, 2026 · Standard · F810 · Corrected March 27, 2026

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    December 19, 2024 · Standard · F812 · Corrected January 13, 2025

  5. E

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    November 9, 2023 · Standard · F804 · Corrected November 29, 2023

  6. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    November 9, 2023 · Standard · F812 · Corrected November 29, 2023

Freedom from Abuse, Neglect, and Exploitation6E
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    May 5, 2025 · Complaint · F607 · Corrected May 6, 2025

  2. D

    Respond appropriately to all alleged violations.

    May 5, 2025 · Complaint · F610 · Corrected May 6, 2025

  3. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    April 24, 2025 · Complaint · F607 · Corrected April 25, 2025

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    April 24, 2025 · Complaint · F609 · Corrected April 25, 2025

  5. E

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    May 9, 2024 · Complaint · F604 · Corrected May 10, 2024

  6. E

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    November 9, 2023 · Standard · F604 · Corrected November 29, 2023

Pharmacy Service4D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 26, 2026 · Standard · F761 · Corrected March 27, 2026

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 19, 2024 · Standard · F755 · Corrected January 13, 2025

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    December 19, 2024 · Standard · F761 · Corrected January 13, 2025

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    November 9, 2023 · Standard · F761 · Corrected November 29, 2023

Administration1E
  1. E

    Hire a qualified full-time social worker in a facility with more than 120 beds.

    July 2, 2026 · Complaint · F850 · Corrected July 3, 2026

Environmental1D
  1. D

    Have policies on smoking.

    August 12, 2025 · Complaint · F926 · Corrected August 13, 2025

Inspection history

  1. 2026-03-26

    24 health deficiencies · 5 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

  2. 2024-12-19

    23 health deficiencies · 8 fire-safety deficiencies

    Top issue: Resident Rights (6 deficiencies)

  3. 2023-11-09

    22 health deficiencies · 1 fire-safety deficiencies

    Top issue: Quality of Life and Care (7 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 14 min of nursing staff time a day, 26 min of it from a registered nurse.

This home

3 h 14 min

Texas average

3 h 25 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 25% of nursing staff and 33% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$123,186 in federal fines on record over the past three years.

DatePenaltyAmount
2025-11-17Fine$8,281
2025-04-24Fine$66,860
2025-01-16Fine$48,045
2025-01-16Payment Denial · 35 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.6 pts better98.0%96.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.8 pts worse94.2%97.0%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.5 pts worse4.7%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms0.4 pts better1.9%2.3%13.5%
Percentage of long-stay residents who lose too much weight0.3 pts better2.6%2.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.8 pts better17.0%17.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.5 pts better9.3%9.8%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened8.6 pts worse21.5%12.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4 pts worse19.8%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts better0.2%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection1 pts worse1.8%0.8%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.5 pts worse19.0%12.5%18.3%
Percentage of long-stay residents with pressure ulcers0.7 pts worse4.4%3.7%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine9.2 pts better97.9%88.7%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit7.3 pts better4.9%12.2%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication2.3 pts worse3.7%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine12.8 pts better98.2%85.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.7 pts better22.8%25.5%23.4%

·

Who owns and runs it

4 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Blake, GaryOperational/Managerial Control · Individual0%139 facilities
Blake, MalisaOperational/Managerial Control · Individual0%139 facilities
Creative Solutions In Healthcare IncOperational/Managerial Control · Organization0%45 facilities
Huggins, LindaW-2 Managing Employee · Individual0%138 facilities

·

Fire safety

14 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke7F
  1. E

    Have an alternate power supply for its alarm system.

    March 26, 2026 · K344 · Corrected April 17, 2026

  2. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    March 26, 2026 · K345 · Corrected April 17, 2026

  3. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    March 26, 2026 · K372 · Corrected April 17, 2026

  4. F

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    December 19, 2024 · K321 · Corrected January 17, 2025

  5. F

    Inspect, test, and maintain automatic sprinkler systems.

    December 19, 2024 · K353 · Corrected January 17, 2025

  6. F

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    December 19, 2024 · K372 · Corrected May 21, 2025

  7. E

    Install a fire alarm system that can be heard throughout the facility.

    December 19, 2024 · K341 · Corrected January 17, 2025

Services4E
  1. C

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    March 26, 2026 · K521 · Corrected April 17, 2026

  2. E

    Have properly installed electrical wiring and gas equipment.

    December 19, 2024 · K511 · Corrected January 17, 2025

  3. C

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    December 19, 2024 · K521 · Corrected January 17, 2025

  4. C

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    November 9, 2023 · K521 · Corrected November 29, 2023

Miscellaneous2F
  1. F

    Have simulated fire drills held at unexpected times.

    March 26, 2026 · K712 · Corrected April 17, 2026

  2. F

    Have simulated fire drills held at unexpected times.

    December 19, 2024 · K712 · Corrected January 17, 2025

·

Other homes nearby

  1. Grace Pointe Wellness Center

    El Paso, TX · Creative Solutions In Healthcare

    Worst citation, 3 yrs
    K
    Nursing / resident / day
    3 h 26 min
    Fines
    $76,770
  2. Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 8 min
    Fines
    $0
  3. Nazareth Living Care Center

    El Paso, TX · Paradigm Healthcare

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 35 min
    Fines
    $0