Federal inspection record · CMS data as of October 1, 2026
Monument Healthcare Murray Creek
3855 South 700 East, Millcreek, UT · (801) 268-4766
- Cited for abuse (CMS abuse icon)
- Certified beds
- 184
- Residents per day
- 114
- Ownership
- For-Profit
- Chain
- Monument Health Group
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- July 16, 1984
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Utah.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.
2
Where it sits among Utah homes
Monument Healthcare Murray Creek carries 153 inspection points. That is fewer than 11% of Utah's 96 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Utah: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–15 pts
- 4★ 15–38 pts
- 3★ 38–66 pts
- 2★ 66–118.25 pts
- 1★ over 118.25 pts
Bars show every rated home in Utah by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
49 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (3)
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G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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H
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Quality of Life and Care14E
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide activities to meet all resident's needs.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E
Provide safe and appropriate respiratory care for a resident when needed.
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning8E
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- D
Assure that each resident’s assessment is updated at least once every 3 months.
- D
Ensure each resident receives an accurate assessment.
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights6E
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- E
Allow residents to self-administer drugs if determined clinically appropriate.
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D
Reasonably accommodate the needs and preferences of each resident.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nutrition and Dietary4F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- D
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Administration3F
- F
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
- F
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
- F
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control3F
- F
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
- E
Perform COVID19 testing on residents and staff.
Freedom from Abuse, Neglect, and Exploitation3E
- E
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- E
Respond appropriately to all alleged violations.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Pharmacy Service3D
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental1D
- D
Ensure resident rooms meet each resident's needs.
Nursing and Physician Services1E
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspection history
2025-06-28
16 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (5 deficiencies)
2023-08-31
11 health deficiencies · 0 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (4 deficiencies)
2021-12-06
22 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (8 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 56 min of nursing staff time a day, 1 h 5 min of it from a registered nurse.
This home
3 h 56 min
Utah average
4 h 5 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 47% of nursing staff and 63% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$59,188 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-03-31 | Fine | $14,380 |
| 2025-06-28 | Fine | $36,660 |
| 2024-01-31 | Fine | $8,148 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.2 pts better | 1.0 | 1.2 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.7 pts better | 0.7 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.9 pts better | 99.7% | 97.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.3 pts worse | 97.9% | 98.2% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1 pts better | 1.5% | 2.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms2.5 pts worse | 19.4% | 16.9% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.5 pts worse | 4.8% | 3.3% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication11.2 pts better | 14.6% | 25.8% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication6.1 pts better | 7.7% | 13.8% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened0.4 pts worse | 13.1% | 12.7% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased2.2 pts worse | 12.9% | 10.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts worse | 1.1% | 0.6% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1 pts better | 0.9% | 1.9% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.2 pts worse | 20.5% | 20.3% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.2 pts worse | 5.0% | 3.8% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine3.1 pts better | 97.2% | 94.1% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit1.1 pts better | 10.4% | 11.5% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.2 pts better | 0.9% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine1.7 pts better | 93.9% | 92.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission4.4 pts better | 12.6% | 17.0% | 23.4% |
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Who owns and runs it
27 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Clawson, Travis | Operational/Managerial Control · Individual | 0% | 11 facilities |
| Clawson, Travis | Adp Of The SNF · Individual | 0% | 11 facilities |
| Fragoso, Lindsay | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Fragoso, Lindsay | Adp Of The SNF · Individual | 0% | 31 facilities |
| Gangotena-Bernard, Fatima | Operational/Managerial Control · Individual | 0% | 5 facilities |
| Gangotena-Bernard, Fatima | Adp Of The SNF · Individual | 0% | 5 facilities |
| Health Group Management LLC | Operational/Managerial Control · Organization | 0% | 31 facilities |
| Health Group Management LLC | Adp Of The SNF · Organization | 0% | 31 facilities |
| Marriott, Stephen | Operational/Managerial Control · Individual | 0% | 10 facilities |
| Marriott, Stephen | Adp Of The SNF · Individual | 0% | 10 facilities |
| Monument Health Group LLC | Operational/Managerial Control · Organization | 0% | 10 facilities |
| Monument Health Group LLC | Adp Of The SNF · Organization | 0% | 10 facilities |
| Monument Health Properties LLC | Adp Of The SNF · Organization | 0% | 9 facilities |
| Monument Real Estate Murray Creek LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Murray, Brian | Corporate Officer · Individual | 0% | 15 facilities |
| Robertson, Brett | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Robertson, Brett | Adp Of The SNF · Individual | 0% | 31 facilities |
| Samuelian, Spencer | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Samuelian, Spencer | Adp Of The SNF · Individual | 0% | 31 facilities |
| Seastrand, Jason | Operational/Managerial Control · Individual | 0% | 31 facilities |
| Seastrand, Jason | Adp Of The SNF · Individual | 0% | 31 facilities |
| Thap, Renuka | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Thap, Renuka | Adp Of The SNF · Individual | 0% | 1 facilities |
| West, Christian | Operational/Managerial Control · Individual | 0% | 31 facilities |
| West, Christian | Adp Of The SNF · Individual | 0% | 31 facilities |
| Wilson, Brent | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Wilson, Brent | Adp Of The SNF · Individual | 0% | 2 facilities |
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Fire safety
1 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Emergency Preparedness1D
- D
Develop and maintain an Emergency Preparedness Program (EP).
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Other homes nearby
-
Paramount Health and Rehabilitation
Salt Lake City, UT · The Ensign Group
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 28 min
- Fines
- $106,480
-
Monument Healthcare Millcreek
Salt Lake City, UT · Monument Health Group
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 48 min
- Fines
- $0
-
Little Cottonwood Rehabilitation and Nursing
South Salt Lake, UT
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 2 h 2 min
- Fines
- $0