Federal inspection record · CMS data as of October 1, 2026
Monroe Rehabilitation Center
1212 Sunset Drive East, Monroe, NC · (704) 283-8548
- Certified beds
- 147
- Residents per day
- 114
- Ownership
- For-Profit
- Chain
- Sovereign Healthcare Holdings
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- December 30, 1986
1
How this home got 4 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in North Carolina.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★4 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among North Carolina homes
Monroe Rehabilitation Center carries 29 inspection points. That is fewer than 47% of North Carolina's 415 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in North Carolina: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–4 pts
- 4★ 4–15 pts
- 3★ 15–35 pts
- 2★ 35–73.5 pts
- 1★ over 73.5 pts
Bars show every rated home in North Carolina by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
21 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (3)
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Everything else, by area of care
Resident Rights8E
- D
Honor the resident's right to organize and participate in resident/family groups in the facility.
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- C
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
- B
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- B
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- B
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Nutrition and Dietary3E
- E
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- E
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Environmental2E
- E
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
- D
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Quality of Life and Care2D
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Assessment and Care Planning2D
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service1E
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspection history
2026-03-19
1 health deficiencies · 6 fire-safety deficiencies
Top issue: Resident Rights (1 deficiency)
2025-01-08
13 health deficiencies · 5 fire-safety deficiencies
Top issue: Resident Rights (4 deficiencies)
2023-06-08
7 health deficiencies · 7 fire-safety deficiencies
Top issue: Nutrition and Dietary (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 42 min of nursing staff time a day, 33 min of it from a registered nurse.
This home
3 h 42 min
North Carolina average
3 h 52 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 54% of nursing staff and 60% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$61,174 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-09-30 | Fine | $28,243 |
| 2025-04-17 | Fine | $16,985 |
| 2025-01-22 | Fine | $4,246 |
| 2025-01-22 | Payment Denial · 7 day denial | $0 |
| 2025-01-08 | Fine | $11,700 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.2 pts better | 1.5 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.4 pts better | 1.3 | 1.7 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.9 pts better | 97.3% | 92.4% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.3 pts better | 100.0% | 94.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.9 pts worse | 4.3% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms8.3 pts worse | 15.1% | 6.8% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.9 pts better | 4.2% | 7.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication9.5 pts better | 11.6% | 21.1% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication2.5 pts worse | 16.4% | 13.9% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened12.8 pts better | 3.8% | 16.6% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased8.5 pts better | 6.5% | 15.0% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better | 0.0% | 0.6% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection2.1 pts better | 0.0% | 2.1% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence15.2 pts better | 4.7% | 19.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.7 pts better | 2.7% | 5.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.1 pts better | 86.6% | 81.5% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit7.8 pts better | 4.9% | 12.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication3.3 pts worse | 4.7% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine1.1 pts worse | 80.0% | 81.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission8.6 pts better | 13.6% | 22.2% | 23.4% |
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Who owns and runs it
30 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Chery, Dawn | Managing Control - Governing Body · Individual | 0% | 39 facilities |
| Chery, Dawn | Adp Of The SNF · Individual | 0% | 39 facilities |
| Cronquist 2015 Family Tr | Indirect Ownership Interest · Organization | 0% | 36 facilities |
| Cronquist, Royce | Operational/Managerial Control · Individual | 0% | 43 facilities |
| Cronquist, Royce | Adp Of The SNF · Individual | 0% | 43 facilities |
| Forvis Mazars Llp | Adp Of The SNF · Organization | 0% | 295 facilities |
| Ghannam, Waseem | Operational/Managerial Control · Individual | 0% | 9 facilities |
| Ghannam, Waseem | Adp Of The SNF · Individual | 0% | 9 facilities |
| Hsp Carolina LLC | 5% Or Greater Security Interest · Organization | 0% | 5 facilities |
| Hsp Carolina LLC | Adp Of The SNF · Organization | 0% | 5 facilities |
| John J Notermann Business Tr | Indirect Ownership Interest · Organization | 0% | 34 facilities |
| Kaar, Susan | Managing Control - Governing Body · Individual | 0% | 38 facilities |
| Kaar, Susan | Adp Of The SNF · Individual | 0% | 38 facilities |
| Karstetter, Bryce | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Karstetter, Bryce | Adp Of The SNF · Individual | 0% | 1 facilities |
| Kelly, Michelle | Operational/Managerial Control · Individual | 0% | 43 facilities |
| Kelly, Michelle | Adp Of The SNF · Individual | 0% | 43 facilities |
| Mangine, John | Indirect Ownership Interest · Individual | 0% | 39 facilities |
| Mangine, John | Operational/Managerial Control · Individual | 0% | 39 facilities |
| Mangine, John | Adp Of The SNF · Individual | 0% | 39 facilities |
| Melton, Donald | Operational/Managerial Control · Individual | 0% | 43 facilities |
| Melton, Donald | Adp Of The SNF · Individual | 0% | 43 facilities |
| Notermann, Brenda | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 43 facilities |
| Peck, Robert | Managing Control - Governing Body · Individual | 0% | 8 facilities |
| Peck, Robert | Adp Of The SNF · Individual | 0% | 8 facilities |
| Sabra Health Care Reit Inc | Adp Of The SNF · Organization | 0% | 35 facilities |
| Southern Healthcare Management LLC | Operational/Managerial Control · Organization | 0% | 43 facilities |
| Southern Healthcare Management LLC | Adp Of The SNF · Organization | 0% | 43 facilities |
| Sovereign Carolina Disbursements LLC | Adp Of The SNF · Organization | 0% | 5 facilities |
| Sovereign Carolina Holdings LLC | Direct Ownership Interest · Organization | 0% | 10 facilities |
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Fire safety
18 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke7F
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Inspect, test, and maintain automatic sprinkler systems.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Have approved installation, maintenance and testing program for fire alarm systems.
- D
Inspect, test, and maintain automatic sprinkler systems.
- F
Install an approved automatic sprinkler system.
- F
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems4F
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- F
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F
Have generator or other power source capable of supplying service within 10 seconds.
Egress3F
- D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services3F
- D
Have properly installed electrical wiring and gas equipment.
- F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E
Have properly installed electrical wiring and gas equipment.
Construction1D
- D
Use approved construction type or materials.
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Other homes nearby
-
Jesse Helms Nursing Center
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★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 3 h 50 min
- Fines
- $0
-
Stratford Manor Health & Rehab
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★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 3 h 12 min
- Fines
- $0
-
PruittHealth-Union Pointe
Monroe, NC · Pruitthealth
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 59 min
- Fines
- $197,532