Hope, IN

Miller's Merry Manor

4-star overall rating with 4-star inspections with 5 recent health deficiencies

7440 N County Road 825 E, Hope, IN

(812) 546-4416

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

75

Certified beds

Average residents

33

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Miller's Merry Manor

Operator or chain grouping

Approved since

1995-09-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

14 facilities

Chain averages 4 overall / 4 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

No

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.74

Registered nurse staffing · state 0.66 · national 0.68

LPN hours / resident day

0.75

Licensed practical nurse staffing · state 0.77 · national 0.87

Aide hours / resident day

1.80

Nurse aide staffing · state 2.27 · national 2.35

Total nurse hours

3.29

All reported nurse hours · state 3.71 · national 3.89

Licensed hours

1.49

RN + LPN hours · state 1.44 · national 1.54

Weekend hours

3.05

Weekend nurse staffing · state 3.24 · national 3.43

Weekend RN hours

0.59

Weekend registered nurse coverage · state 0.45 · national 0.47

Physical therapist

0.12

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.74

CMS adjusted RN staffing hours

Adjusted total hours

3.28

CMS adjusted total nurse staffing hours

Case-mix index

1.37

Higher values indicate more complex resident acuity

RN turnover

55%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

70%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

12,868

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

9.94

Composite VBP score used to determine payment impact.

Payment multiplier

0.9809

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

1.99

Baseline 55.26% · Performance 55.56% · Measure score 1.99 · Achievement 1.99 · Improvement 0

Adjusted total nurse staffing

0

Baseline 2.94 hours · Performance 3.05 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.71%
10.72%
1 pts worse
No Different than the National Rate · Eligible stays 32 · Observed rate 18.75% · Lower 95% interval 7.65%
Discharge to community Not Available
50.57%
Not Available · Eligible stays 19 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 1.01
1.02
About the same
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 22 · Denominator 22
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 22
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 22 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 14 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 47
Staff flu vaccination coverage 35.71%
42%
6.3 pts worse
Numerator 15 · Denominator 42
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.0
1.6
0.4 pts worse
1.9
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 1.9 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
1.5
0.4 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.0 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
93.6%
6.4 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.0%
95.4%
1.6 pts better
95.5%
1.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 97.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.3%
3.8%
0.5 pts better
3.3%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 3.4% · Q3 3.4% · Q4 3.4% · 4Q avg 3.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 6.2%
24.6%
18.4 pts better
11.4%
5.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.4% · Q2 14.8% · Q3 0.0% · Q4 0.0% · 4Q avg 6.2%
Percentage of long-stay residents who lose too much weight 9.3%
5.6%
3.7 pts worse
5.4%
3.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 4.2% · Q3 26.1% · Q4 4.3% · 4Q avg 9.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 15.0%
23.5%
8.5 pts better
19.6%
4.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.8% · Q2 20.0% · Q3 16.7% · Q4 8.3% · 4Q avg 15.0%
Percentage of long-stay residents who received an antipsychotic medication 9.0%
14.8%
5.8 pts better
16.7%
7.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 9.5% · Q3 13.0% · Q4 9.1% · 4Q avg 9.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 21.6%
13.3%
8.3 pts worse
16.3%
5.3 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 21.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 15.1%
11.7%
3.4 pts worse
14.9%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 9.1% · Q2 9.5% · Q3 28.6% · Q4 13.6% · 4Q avg 15.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.9%
0.4%
0.5 pts worse
1.0%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.6%
1.2%
1.4 pts worse
1.7%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 3.6% · Q3 0.0% · Q4 3.6% · 4Q avg 2.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 21.3%
24.2%
2.9 pts better
19.8%
1.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.0% · Q2 12.3% · Q3 17.3% · Q4 45.3% · 4Q avg 21.3%
Percentage of long-stay residents with pressure ulcers 1.3%
4.1%
2.8 pts better
5.1%
3.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 0.0% · Q3 2.7% · Q4 0.0% · 4Q avg 1.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.8%
81.6%
12.2 pts better
81.7%
12.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 79.2% · Q2 93.1% · Q3 100.0% · Q4 97.4% · 4Q avg 93.8%
Percentage of short-stay residents who had an outpatient emergency department visit 8.1%
10.5%
2.4 pts better
12.0%
3.9 pts better
Short Stay · 20240701-20250630 · Adjusted 8.1% · Observed 9.1% · Expected 12.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.3%
1.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
79.0%
21 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 30.4%
22.4%
8 pts worse
23.9%
6.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 30.4% · Observed 36.4% · Expected 28.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-27 · Fire 2025-05-27

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-07-12 · Fire 2024-07-12

2 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-05-26 · Fire 2023-05-26

3 health deficiencies

Top issue: Infection Control (1 deficiency)

2 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-07-12

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-08

D · Potential for more than minimal harm 2024-07-12

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-10-08

F · Potential for more than minimal harm 2023-05-26

K522 · Services Deficiencies

Fire Safety

Have an externally vented heating system.

Corrected 2023-06-29

E · Potential for more than minimal harm 2023-05-26

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-06-29

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-11-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-11-26

E · Potential for more than minimal harm 2025-05-27

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-27

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-27

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-27

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-05

D · Potential for more than minimal harm 2024-07-12

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-07-31

D · Potential for more than minimal harm 2024-07-12

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-31

D · Potential for more than minimal harm 2023-11-30

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2023-12-01

E · Potential for more than minimal harm 2023-05-26

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2023-06-14

D · Potential for more than minimal harm 2023-05-26

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-14

Penalties and ownership

What sits behind the stars

Ownership

Johnson Memorial Hospital

5% Or Greater Direct Ownership Interest · Organization

100% 35 facilities 2013-06-01
Boyle, Patrick

Operational/Managerial Control · Individual

0% 14 facilities 2025-01-01
Decola, Robert

Operational/Managerial Control · Individual

0% 33 facilities 2025-01-01
Dunkle, David

Operational/Managerial Control · Individual

0% 35 facilities 2025-01-01
Dunkle, David

Corporate Director · Individual

0% 35 facilities 2019-03-01
Dunkle, David

Corporate Officer · Individual

0% 35 facilities 2019-03-01
Forvis Mazars, Llp

Operational/Managerial Control · Organization

0% 6 facilities 2023-06-01
Haug, Lori

Operational/Managerial Control · Individual

0% 13 facilities 2025-01-01
Hill, Neil

Operational/Managerial Control · Individual

0% 5 facilities 2025-01-01
Lument Finance Trust Inc

5% Or Greater Mortgage Interest · Organization

0% 10 facilities 2014-11-01
Miller's Health Systems Inc

Operational/Managerial Control · Organization

0% 22 facilities 2013-06-01
Robbins, Alexa

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Robinson, Tina

Operational/Managerial Control · Individual

0% 13 facilities 2025-01-01
Theracare Inc

Operational/Managerial Control · Organization

0% 13 facilities 2025-01-01

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5-star overall rating with 4-star inspections with 3 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
2 / 5
Fines
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#2

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Overall
5 / 5
Health
5 / 5
Staffing
4 / 5
Fines
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#3

Silver Oaks Health Campus

Columbus, IN

4-star overall rating with 3-star inspections with $8,824 in total fines with 6 recent health deficiencies

Overall
4 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$8,824

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