Federal inspection record · CMS data as of October 1, 2026
Miller Health Care Center
1601 Butterfield Trail, Kankakee, IL · (815) 936-6500
- Certified beds
- 160
- Residents per day
- 102
- Ownership
- Non-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- July 7, 1995
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Illinois.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Illinois homes
Miller Health Care Center carries 143.25 inspection points. That is fewer than 35% of Illinois's 659 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Illinois: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–31 pts
- 4★ 31–73 pts
- 3★ 73–120.25 pts
- 2★ 120.25–219 pts
- 1★ over 219 pts
Bars show every rated home in Illinois by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
34 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (5)
-
G
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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J
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
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G
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
G
Provide safe, appropriate pain management for a resident who requires such services.
Everything else, by area of care
Quality of Life and Care12E
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- E
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights5D
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- C
Honor the resident's right to organize and participate in resident/family groups in the facility.
- D
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- D
Reasonably accommodate the needs and preferences of each resident.
Infection Control5F
- D
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
- D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- D
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- F
Provide and implement an infection prevention and control program.
Nutrition and Dietary3F
- D
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- E
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service3E
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure that residents are free from significant medication errors.
Nursing and Physician Services1F
- F
Post nurse staffing information every day.
Inspection history
2025-06-13
12 health deficiencies · 10 fire-safety deficiencies
Top issue: Quality of Life and Care (8 deficiencies)
2024-07-18
8 health deficiencies · 7 fire-safety deficiencies
Top issue: Infection Control (3 deficiencies)
2023-08-04
14 health deficiencies · 4 fire-safety deficiencies
Top issue: Quality of Life and Care (7 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 47 min of nursing staff time a day, 47 min of it from a registered nurse.
This home
3 h 47 min
Illinois average
3 h 28 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 46% of nursing staff and 68% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$189,285 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-04-17 | Fine | $17,665 |
| 2026-02-10 | Fine | $171,620 |
| 2024-07-18 | Payment Denial · 17 day denial | $0 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.5 pts better | 1.5 | 2.0 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days1.4 pts worse | 3.5 | 2.1 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.3 pts worse | 84.2% | 90.5% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.9 pts worse | 84.8% | 91.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury3 pts better | 0.0% | 3.0% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms21.2 pts better | 34.7% | 55.9% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.3 pts better | 3.8% | 6.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication2.4 pts better | 16.0% | 18.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication8.1 pts better | 13.6% | 21.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained1.6 pts worse | 1.7% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened19.2 pts worse | 32.0% | 12.8% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased13.2 pts worse | 26.2% | 13.0% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts worse | 1.1% | 0.8% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.9 pts worse | 3.4% | 1.5% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.4 pts worse | 23.2% | 19.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.9 pts better | 2.9% | 4.8% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine16.8 pts worse | 53.2% | 70.0% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit11.7 pts worse | 25.2% | 13.5% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.5 pts better | 0.7% | 2.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine24.3 pts worse | 38.9% | 63.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission5.5 pts worse | 31.1% | 25.6% | 23.4% |
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Who owns and runs it
16 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Bennett, Jeff | Corporate Director · Individual | 0% | 1 facilities |
| Fear, Roxanne | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Fear, Roxanne | Adp Of The SNF · Individual | 0% | 1 facilities |
| Frogge, Margaret | Corporate Director · Individual | 0% | 1 facilities |
| Hoekstra, Jerry | Corporate Director · Individual | 0% | 1 facilities |
| Issa, Rasha | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Issa, Rasha | Adp Of The SNF · Individual | 0% | 1 facilities |
| Kambic, Phillip | Corporate Officer · Individual | 0% | 1 facilities |
| O'gorman, Michael | Corporate Director · Individual | 0% | 1 facilities |
| Payne, Bruce | Corporate Director · Individual | 0% | 1 facilities |
| Riverside Medical Center | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Schiltz, Rebecca | Corporate Officer · Individual | 0% | 1 facilities |
| Schiltz, Richard | Corporate Director · Individual | 0% | 1 facilities |
| Strasma, Norman | Corporate Director · Individual | 0% | 1 facilities |
| Tyson, Dave | Corporate Director · Individual | 0% | 1 facilities |
| Vilt, Patricia | Corporate Officer · Individual | 0% | 1 facilities |
·
Fire safety
21 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke10F
- E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E
Install an approved automatic sprinkler system.
- E
Install corridor and hallway doors that block smoke.
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
- E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E
Provide properly protected cooking facilities.
- E
Install corridor and hallway doors that block smoke.
- F
Inspect, test, and maintain automatic sprinkler systems.
- E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Egress5F
- E
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E
Install proper backup exit lighting.
- E
Have properly located and lighted "Exit" signs.
- F
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Emergency Preparedness3F
- F
Establish emergency prep training and testing.
- F
Establish staff and initial training requirements.
- F
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems2F
- E
Have proper medical gas storage and administration areas.
- F
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous1C
- C
Have simulated fire drills held at unexpected times.
·
Other homes nearby
-
Citadel Care Center-Kankakee
Kankakee, IL · Citadel Healthcare
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 10 min
- Fines
- $0
-
Arc at Kankakee
Kankakee, IL · Arcadia Care
★★★★★- Worst citation, 3 yrs
- L
- Nursing / resident / day
- 3 h 48 min
- Fines
- $86,813
-
Citadel Of Bourbonnais,the
Bourbonnais, IL · Citadel Healthcare
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 15 min
- Fines
- $0