Lancaster, TX

Millbrook Healthcare and Rehabilitation Center

2-star overall rating with 3-star inspections with $13,565 in total fines with 14 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

1850 W Pleasant Run Rd, Lancaster, TX

(972) 275-1900

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

124

Certified beds

Average residents

80

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Ensign Group

Operator or chain grouping

Approved since

2008-07-25

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

329 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.15

Registered nurse staffing · state 0.44 · national 0.68

LPN hours / resident day

1.12

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

1.89

Nurse aide staffing · state 2.01 · national 2.35

Total nurse hours

3.16

All reported nurse hours · state 3.40 · national 3.89

Licensed hours

1.27

RN + LPN hours · state 1.38 · national 1.54

Weekend hours

2.63

Weekend nurse staffing · state 2.99 · national 3.43

Weekend RN hours

0.14

Weekend registered nurse coverage · state 0.34 · national 0.47

Physical therapist

0.27

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.15

CMS adjusted RN staffing hours

Adjusted total hours

3.13

CMS adjusted total nurse staffing hours

Case-mix index

1.38

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

66%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,561

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

3.67

Composite VBP score used to determine payment impact.

Payment multiplier

0.9805

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Performance 22.55% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Healthcare-associated infections

0

Performance 9.13% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

1.47

Baseline 78.18% · Performance 67.69% · Measure score 1.47 · Achievement 0 · Improvement 1.47

Adjusted total nurse staffing

0

Baseline 3.21 hours · Performance 3.02 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 8.96%
10.72%
1.8 pts better
No Different than the National Rate · Eligible stays 47 · Observed rate 2.13% · Lower 95% interval 6.27%
Discharge to community Not Available
50.57%
Not Available · Eligible stays 16 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 0.95
1.02
0.1 pts better
Drug regimen review with follow-up 69.35%
95.27%
25.9 pts worse
Numerator 43 · Denominator 62
Falls with major injury 1.61%
0.77%
0.8 pts worse
Numerator 1 · Denominator 62
Discharge self-care score 38.71%
53.69%
15 pts worse
Numerator 12 · Denominator 31
Discharge mobility score 29.03%
50.94%
21.9 pts worse
Numerator 9 · Denominator 31
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 62 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 9.13%
7.12%
2 pts worse
No Different than the National Rate · Eligible stays 30 · Observed rate 20% · Lower 95% interval 4.98%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 96
Staff flu vaccination coverage 11.69%
42%
30.3 pts worse
Numerator 18 · Denominator 154
Discharge function score 35.48%
56.45%
21 pts worse
Numerator 11 · Denominator 31
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 25 · Denominator 25
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 33.33%
25.2%
8.1 pts better
Numerator 13 · Denominator 39

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.0
2.1
0.1 pts better
1.9
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 2.3 · Expected 2.2 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.3
2.1
0.2 pts worse
1.8
0.5 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.3 · Observed 2.3 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
97.1%
2.9 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
97.9%
2.1 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 2.3%
3.3%
1 pts better
3.3%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 3.0% · Q3 3.1% · Q4 1.5% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 4.5%
2.7%
1.8 pts worse
11.4%
6.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 6.0% · Q3 3.9% · Q4 5.0% · 4Q avg 4.5%
Percentage of long-stay residents who lose too much weight 3.5%
3.3%
0.2 pts worse
5.4%
1.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 7.0% · Q3 1.8% · Q4 0.0% · 4Q avg 3.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 7.0%
18.9%
11.9 pts better
19.6%
12.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 7.0% · Q3 7.1% · Q4 8.6% · 4Q avg 7.0%
Percentage of long-stay residents who received an antipsychotic medication 2.7%
10.8%
8.1 pts better
16.7%
14 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 2.1% · Q3 2.2% · Q4 4.0% · 4Q avg 2.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 31.5%
15.4%
16.1 pts worse
16.3%
15.2 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 31.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 23.6%
16.1%
7.5 pts worse
14.9%
8.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 38.5% · Q2 33.3% · Q3 25.6% · Q4 9.8% · 4Q avg 23.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.5%
0.5 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
0.8%
0.8 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 18.1%
15.0%
3.1 pts worse
19.8%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.4% · Q2 26.2% · Q3 15.2% · Q4 13.6% · 4Q avg 18.1%
Percentage of long-stay residents with pressure ulcers 2.6%
4.2%
1.6 pts better
5.1%
2.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 3.5% · Q3 1.9% · Q4 0.8% · 4Q avg 2.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.8%
89.7%
2.1 pts better
81.7%
10.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 93.5% · Q2 93.2% · Q3 86.2% · Q4 94.4% · 4Q avg 91.8%
Percentage of short-stay residents who had an outpatient emergency department visit 1.8%
12.0%
10.2 pts better
12.0%
10.2 pts better
Short Stay · 20240701-20250630 · Adjusted 1.8% · Observed 1.8% · Expected 11.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 90.9%
88.0%
2.9 pts better
79.7%
11.2 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 90.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 32.8%
25.9%
6.9 pts worse
23.9%
8.9 pts worse
Short Stay · 20240701-20250630 · Adjusted 32.8% · Observed 35.7% · Expected 26.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-11 · Fire 2025-02-11

14 health deficiencies

Top issue: Resident Rights (5 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 2 Health 2024-01-10 · Fire 2024-01-10

3 health deficiencies

Top issue: Administration (1 deficiency)

2 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Cycle 3 Health 2022-10-19 · Fire 2022-10-19

5 health deficiencies

Top issue: Infection Control (2 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-11

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-02-17

F · Potential for more than minimal harm 2024-01-10

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-01-11

C · Minimal harm 2024-01-10

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-01-12

E · Potential for more than minimal harm 2022-10-19

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-10-23

E · Potential for more than minimal harm 2022-10-19

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-10-21

E · Potential for more than minimal harm 2022-10-19

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-10-23

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-03

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-12-04

E · Potential for more than minimal harm 2025-12-02

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-12-03

E · Potential for more than minimal harm 2025-12-02

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-12-03

E · Potential for more than minimal harm 2025-12-01

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-12-02

D · Potential for more than minimal harm 2025-09-09

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-09-26

D · Potential for more than minimal harm 2025-05-07

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2025-05-23

D · Potential for more than minimal harm 2025-05-07

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-05-23

D · Potential for more than minimal harm 2025-05-07

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-05-23

E · Potential for more than minimal harm 2025-02-11

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-02-17

E · Potential for more than minimal harm 2025-02-11

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-17

E · Potential for more than minimal harm 2025-02-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-02-17

D · Potential for more than minimal harm 2025-02-11

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-02-17

D · Potential for more than minimal harm 2025-02-11

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-02-17

D · Potential for more than minimal harm 2025-02-11

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-02-17

D · Potential for more than minimal harm 2024-10-11

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-10-14

E · Potential for more than minimal harm 2024-01-10

F850 · Administration Deficiencies

Health

Hire a qualified full-time social worker in a facility with more than 120 beds.

Corrected 2024-02-05

D · Potential for more than minimal harm 2024-01-10

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-02-05

K · Immediate jeopardy 2023-11-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-12-29

E · Potential for more than minimal harm 2022-10-19

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2022-10-22

E · Potential for more than minimal harm 2022-10-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-10-22

D · Potential for more than minimal harm 2022-10-19

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-10-22

D · Potential for more than minimal harm 2022-10-19

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-10-22

Penalties and ownership

What sits behind the stars

$13,565 2023-11-29

Fine

Fine · fine $13,565

Fine

Ownership

Hamilton County Hospital District

5% Or Greater Direct Ownership Interest · Organization

100% 55 facilities 2023-12-01
Bluebonnet Healthcare, Inc.

Operational/Managerial Control · Organization

0% 1 facilities 2023-12-01
Burnam, Soon

Operational/Managerial Control · Individual

0% 323 facilities 2023-12-01
Hooper, Grady

Corporate Officer · Individual

0% 61 facilities 2023-12-01
Madison, Kristen

Operational/Managerial Control · Individual

0% 1 facilities 2023-12-01
Madison, Kristen

Contracted Managing Employee · Individual

0% 1 facilities 2023-12-01

Nearby options

Other facilities in reach

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3-star overall rating with 3-star inspections with $13,877 in total fines with 11 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$13,877
#2

Avir At Lancaster

Lancaster, TX

2-star overall rating with 2-star inspections with abuse icon flag with $39,757 in total fines with 7 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$39,757
#3

Lancaster Nursing & Rehabilitation

Lancaster, TX

1-star overall rating with 1-star inspections with $55,760 in total fines with 15 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
4 / 5
Fines
$55,760

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