Lackawanna, NY

Mercy Hospital Skilled Nursing Facility

5-star overall rating with 4-star inspections with 3 recent health deficiencies

55 Melroy Avenue, Lackawanna, NY

(716) 819-5300

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

84

Certified beds

Average residents

83

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1970-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.60

Registered nurse staffing

LPN hours / resident day

1.21

Licensed practical nurse staffing

Aide hours / resident day

2.80

Nurse aide staffing

Weekend hours

4.02

Weekend nurse staffing

RN turnover

29%

Annual RN turnover

Total nurse turnover

46%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
91.2%
8.5 pts better
93.4%
6.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.8%
95.3%
3.5 pts better
95.5%
3.3 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 3.3%
3.0%
0.3 pts worse
3.3%
About the same
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.6%
18.5%
17.9 pts better
11.4%
10.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.9%
6.1%
1.2 pts better
5.4%
0.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 14.6%
13.5%
1.1 pts worse
19.6%
5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 10.9%
14.8%
3.9 pts better
16.7%
5.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 12.6%
15.1%
2.5 pts better
16.3%
3.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 14.9%
15.5%
0.6 pts better
14.9%
About the same
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.7%
0.6%
0.1 pts worse
1.0%
0.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 1.5%
1.4%
0.1 pts worse
1.7%
0.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 30.2%
20.8%
9.4 pts worse
19.8%
10.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 8.9%
6.9%
2 pts worse
5.1%
3.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 88.9%
76.7%
12.2 pts better
81.7%
7.2 pts better
Short Stay · 2024Q4-2025Q3

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-24 · Fire 2025-07-24

3 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-02-02 · Fire 2024-02-02

0 health deficiencies

No concentrated health issue counts in this cycle.

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2022-07-29 · Fire 2022-07-29

1 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

11 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-02-02

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2024-03-11

E · Potential for more than minimal harm 2024-02-02

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-03-11

E · Potential for more than minimal harm 2024-02-02

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-11

E · Potential for more than minimal harm 2024-02-02

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-03-11

D · Potential for more than minimal harm 2024-02-02

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-03-11

E · Potential for more than minimal harm 2022-07-29

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2022-08-16

E · Potential for more than minimal harm 2022-07-29

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2022-09-06

E · Potential for more than minimal harm 2022-07-29

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2022-09-06

E · Potential for more than minimal harm 2022-07-29

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-09-06

E · Potential for more than minimal harm 2022-07-29

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-09-06

E · Potential for more than minimal harm 2022-07-29

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2022-09-16

E · Potential for more than minimal harm 2022-07-29

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-09-16

E · Potential for more than minimal harm 2022-07-29

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2022-09-06

E · Potential for more than minimal harm 2022-07-29

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2022-09-06

D · Potential for more than minimal harm 2022-07-29

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2022-09-06

D · Potential for more than minimal harm 2022-07-29

K929 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Corrected 2022-08-16

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-07-24

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-09-08

D · Potential for more than minimal harm 2025-07-24

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-09-08

D · Potential for more than minimal harm 2025-07-24

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-09-08

D · Potential for more than minimal harm 2022-07-29

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-08-29

Penalties and ownership

What sits behind the stars

Ownership

Agnello, Alexis

Corporate Officer · Individual

0% 3 facilities 2020-01-01
Edwards, Russell

Operational/Managerial Control · Individual

0% 3 facilities 2020-01-01
Edwards, Russell

Corporate Officer · Individual

0% 3 facilities 2020-07-01
Garvey, James

Corporate Officer · Individual

0% 1 facilities 2020-08-01
Gleason, Thomas

Operational/Managerial Control · Individual

0% 3 facilities 2020-01-01
Gleason, Thomas

Corporate Officer · Individual

0% 3 facilities 2020-01-01
Macholz, David

Corporate Officer · Individual

0% 4 facilities 2014-06-19
Markiewicz, Joyce

Corporate Officer · Individual

0% 3 facilities 2023-09-01
O Connor, Patricia

Operational/Managerial Control · Individual

0% 1 facilities 2023-09-01
O Connor, Patricia

Corporate Director · Individual

0% 1 facilities 2015-06-15
Osborne, Clayton

Operational/Managerial Control · Individual

0% 2 facilities 2008-05-01
Osborne, Clayton

Corporate Director · Individual

0% 2 facilities 2008-05-01
Sette-Camara, Leonardo

Corporate Director · Individual

0% 3 facilities 2020-01-01
Snyder, Brian

Operational/Managerial Control · Individual

0% 3 facilities 2015-06-15
Zapfel, Robert

Corporate Officer · Individual

0% 4 facilities 2014-06-19

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