Federal inspection record · CMS data as of October 1, 2026

Medilodge of Kalamazoo

1701 S 11th Street, Kalamazoo, MI · (269) 375-2020

CMS overall rating

2 of 5

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Certified beds
39
Residents per day
37
Ownership
For-Profit
Chain
Medilodge
Medicare / Medicaid
Medicare + Medicaid
Certified since
April 5, 1976

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Michigan.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Michigan homes

Medilodge of Kalamazoo carries 99.5 inspection points. That is fewer than 29% of Michigan's 420 rated homes.

5★4★3★2★1★+13 homes above 286.7505102550100200inspection points → fewer is better on the leftThis home · 99.5 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Michigan: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–18 pts
  • 4★ 18–46 pts
  • 3★ 46–78 pts
  • 2★ 78–123 pts
  • 1★ over 123 pts

Bars show every rated home in Michigan by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

24 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 3 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 18 4 pts
E 2 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (3)

  1. G

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    June 11, 2026 · Complaint inspection · Resident Rights · F627 · Corrected July 8, 2026

  2. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    July 9, 2025 · Standard inspection · Quality of Life and Care · F686 · Corrected July 29, 2025

  3. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 23, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected February 12, 2024

Everything else, by area of care

Resident Rights7D
  1. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    June 11, 2026 · Complaint · F554 · Corrected July 8, 2026

  2. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    July 9, 2025 · Standard · F580 · Corrected August 21, 2025

  3. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    August 1, 2024 · Standard · F623 · Corrected August 20, 2024

  4. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    August 1, 2024 · Standard · F625 · Corrected August 20, 2024

  5. D

    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    June 14, 2023 · Standard · F573 · Corrected July 11, 2023

  6. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    June 14, 2023 · Standard · F623 · Corrected July 11, 2023

  7. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    June 14, 2023 · Standard · F625 · Corrected July 11, 2023

Quality of Life and Care7E
  1. D

    Provide activities to meet all resident's needs.

    July 9, 2025 · Standard · F679 · Corrected July 29, 2025

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 9, 2025 · Standard · F689 · Corrected July 29, 2025

  3. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    May 14, 2025 · Complaint · F677 · Corrected April 22, 2025

  4. D

    Provide care or services that was trauma informed and/or culturally competent.

    August 1, 2024 · Standard · F699 · Corrected August 20, 2024

  5. E

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    June 14, 2023 · Standard · F744 · Corrected July 11, 2023

  6. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 14, 2023 · Standard · F686 · Corrected July 11, 2023

  7. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 14, 2023 · Standard · F689 · Corrected July 11, 2023

Infection Control3E
  1. E

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    July 9, 2025 · Standard · F883 · Corrected July 29, 2025

  2. D

    Provide and implement an infection prevention and control program.

    July 9, 2025 · Standard · F880 · Corrected August 21, 2025

  3. D

    Provide and implement an infection prevention and control program.

    August 1, 2024 · Standard · F880 · Corrected August 20, 2024

Resident Assessment and Care Planning2D
  1. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    June 11, 2026 · Complaint · F658 · Corrected July 8, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 14, 2023 · Standard · F656 · Corrected July 11, 2023

Nursing and Physician Services1D
  1. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    June 11, 2026 · Complaint · F726 · Corrected July 8, 2026

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 1, 2024 · Standard · F812 · Corrected August 20, 2024

Inspection history

  1. 2025-07-09

    10 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2024-08-01

    6 health deficiencies · 2 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  3. 2023-06-14

    8 health deficiencies · 4 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 47 min of nursing staff time a day, 1 h 18 min of it from a registered nurse.

This home

3 h 47 min

Michigan average

4 h 2 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 45% of nursing staff and 33% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$0 in federal fines on record over the past three years.

DatePenaltyAmount
2025-07-09Payment Denial · 9 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.8 pts better97.2%95.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.5 pts better100.0%95.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.7 pts worse3.7%3.0%3.2%
Percentage of long-stay residents who have depressive symptoms4.5 pts better0.0%4.5%13.5%
Percentage of long-stay residents who lose too much weight0.3 pts better5.2%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication22.4 pts worse41.8%19.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication2 pts worse16.7%14.7%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened6.3 pts better4.8%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4.9 pts better5.8%10.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.9 pts worse1.6%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.5 pts better0.0%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.3 pts worse20.7%19.4%18.3%
Percentage of long-stay residents with pressure ulcers1.9 pts worse6.9%5.0%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine4.8 pts better88.2%83.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit9 pts worse20.7%11.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts better0.5%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.4 pts better87.9%81.5%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission10.8 pts better13.1%23.9%23.4%

·

Who owns and runs it

13 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Ark Opco Group, LLC5% Or Greater Direct Ownership Interest · Organization100%31 facilities
B&Y Trust5% Or Greater Indirect Ownership Interest · Organization0%78 facilities
Cody Healthcare S Corp5% Or Greater Indirect Ownership Interest · Organization0%75 facilities
Craig Flashner 2007 Trust5% Or Greater Indirect Ownership Interest · Organization0%78 facilities
Flashner, CraigCorporate Director · Individual0%78 facilities
Flashner, CraigOperational/Managerial Control · Individual0%78 facilities
Kirk, KristineW-2 Managing Employee · Individual0%77 facilities
Noble Healthcare Management, LLCOperational/Managerial Control · Organization0%30 facilities
Norcross, RobertContracted Managing Employee · Individual0%78 facilities
Perlstein, YitzchokCorporate Director · Individual0%78 facilities
Perlstein, YitzchokOperational/Managerial Control · Individual0%78 facilities
Prestige Administrative Services, LLCOperational/Managerial Control · Organization0%75 facilities
Rogers, StaceyOperational/Managerial Control · Individual0%78 facilities

·

Fire safety

9 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5F
  1. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 9, 2025 · K321 · Corrected July 25, 2025

  2. E

    Install corridor and hallway doors that block smoke.

    July 9, 2025 · K363 · Corrected July 17, 2025

  3. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    July 9, 2025 · K374 · Corrected July 17, 2025

  4. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    August 1, 2024 · K321 · Corrected August 20, 2024

  5. F

    Provide properly protected cooking facilities.

    June 14, 2023 · K324 · Corrected July 6, 2023

Gas, Vacuum, and Electrical Systems3F
  1. E

    Ensure that sources of ignition are removed from patients receiving respiratory therapy.

    August 1, 2024 · K925 · Corrected August 20, 2024

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 14, 2023 · K918 · Corrected July 6, 2023

  3. F

    Have proper medical gas storage and administration areas.

    June 14, 2023 · K923 · Corrected July 6, 2023

Emergency Preparedness1F
  1. F

    Address subsistence needs for staff and patients.

    June 14, 2023 · E15 · Corrected July 6, 2023

·

Other homes nearby

  1. Friendship Village

    Kalamazoo, MI · Life Care Services

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    6 h
    Fines
    $0
  2. Medilodge of Westwood

    Kalamazoo, MI · Medilodge

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    3 h 39 min
    Fines
    $65,535
  3. Worst citation, 3 yrs
    J
    Nursing / resident / day
    3 h 55 min
    Fines
    $31,186