Federal inspection record · CMS data as of October 1, 2026
Maples Benzie County Medical Care
210 Maple Street, Frankfort, MI · (231) 352-9674
- Certified beds
- 80
- Residents per day
- 79
- Ownership
- Government
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1967
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Michigan.
-
Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Michigan homes
Maples Benzie County Medical Care carries 32 inspection points. That is fewer than 80% of Michigan's 420 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Michigan: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–18 pts
- 4★ 18–46 pts
- 3★ 46–78 pts
- 2★ 78–123 pts
- 1★ over 123 pts
Bars show every rated home in Michigan by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
19 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Quality of Life and Care4D
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary4F
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights3E
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- E
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Pharmacy Service2E
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control2D
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning1D
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Administration1F
- F
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Freedom from Abuse, Neglect, and Exploitation1D
- D
Respond appropriately to all alleged violations.
Inspection history
2026-01-14
5 health deficiencies · 8 fire-safety deficiencies
Top issue: Resident Rights (2 deficiencies)
2024-12-04
7 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
2024-01-31
7 health deficiencies · 2 fire-safety deficiencies
Top issue: Administration (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 4 h 59 min of nursing staff time a day, 1 h 13 min of it from a registered nurse.
This home
4 h 59 min
Michigan average
4 h 2 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 39% of nursing staff and 38% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.5 pts better | 1.2 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts better | 1.1 | 1.6 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.5 pts better | 97.9% | 95.4% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.7 pts worse | 94.8% | 95.5% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury6.4 pts worse | 9.4% | 3.0% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms13 pts worse | 17.5% | 4.5% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.6 pts better | 2.9% | 5.5% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication1 pts worse | 20.4% | 19.4% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication0.9 pts better | 13.8% | 14.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened3.4 pts worse | 14.5% | 11.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased4.9 pts worse | 15.6% | 10.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better | 0.0% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.1 pts better | 1.4% | 1.5% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.4 pts worse | 25.8% | 19.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.2 pts better | 3.8% | 5.0% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine7.1 pts better | 90.5% | 83.4% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit4.1 pts better | 7.6% | 11.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.2 pts better | 0.9% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.2 pts better | 96.7% | 81.5% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission10.4 pts better | 13.5% | 23.9% | 23.4% |
·
Who owns and runs it
19 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Maples-Benzie County Medical Care Facility | 5% Or Greater Direct Ownership Interest · Organization | 100% | 1 facilities |
| Garza, Megan | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Garza, Megan | Adp Of The SNF · Individual | 0% | 1 facilities |
| Harrison, Scott | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Harrison, Scott | Corporate Officer · Individual | 0% | 1 facilities |
| Harrison, Scott | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Harrison, Scott | Adp Of The SNF · Individual | 0% | 1 facilities |
| Jowett, Gaylord | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Jowett, Gaylord | Corporate Officer · Individual | 0% | 1 facilities |
| Jowett, Gaylord | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Jowett, Gaylord | Adp Of The SNF · Individual | 0% | 1 facilities |
| Langlois, Mark | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Langlois, Mark | Adp Of The SNF · Individual | 0% | 2 facilities |
| Maples-Benzie County Medical Care Facility | Operational/Managerial Control · Organization | 0% | 1 facilities |
| Maples-Benzie County Medical Care Facility | Adp Of The SNF · Organization | 0% | 1 facilities |
| Schaffer, Donald | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Schaffer, Donald | Corporate Officer · Individual | 0% | 1 facilities |
| Schaffer, Donald | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Schaffer, Donald | Adp Of The SNF · Individual | 0% | 1 facilities |
·
Fire safety
12 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke3F
- F
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F
Install an approved automatic sprinkler system.
- F
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Gas, Vacuum, and Electrical Systems3F
- E
Ensure gas cylinders are properly stored.
- E
Ensure proper usage of power strips and extension cords.
- F
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness2F
- F
Provide primary/alternate means for communication.
- F
Conduct testing and exercise requirements.
Egress2F
- F
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Construction1F
- F
Use approved construction type or materials.
Services1D
- D
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
·
Other homes nearby
-
Paul Oliver Memorial Hospital LTCU
Frankfort, MI
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 5 h 58 min
- Fines
- $0
-
Maple Valley Nursing Home
Maple Valley, MI
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 58 min
- Fines
- $119,265
-
Manistee County Medical Care Facility
Manistee, MI
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 5 h 38 min
- Fines
- $0