Carbondale, IL

Manor Court Of Carbondale

3-star overall rating with 4-star inspections with $73,161 in total fines with 2 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

2940 W Westridge Place, Carbondale, IL

(618) 457-1010

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

102

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Unlimited Development, Inc.

Operator or chain grouping

Approved since

2014-09-29

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

10 facilities

Chain averages 3 overall / 3 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.52

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.81

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

2.95

Nurse aide staffing · state 2.13 · national 2.35

Total nurse hours

4.28

All reported nurse hours · state 3.49 · national 3.89

Licensed hours

1.33

RN + LPN hours · state 1.36 · national 1.54

Weekend hours

3.49

Weekend nurse staffing · state 3.09 · national 3.43

Weekend RN hours

0.32

Weekend registered nurse coverage · state 0.56 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.47

CMS adjusted RN staffing hours

Adjusted total hours

3.86

CMS adjusted total nurse staffing hours

Case-mix index

1.52

Higher values indicate more complex resident acuity

RN turnover

63%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

55%

Annual nurse turnover · state 46% · national 46%

SNF VBP

Value-based purchasing

Program rank

12,843

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

10.10

Composite VBP score used to determine payment impact.

Payment multiplier

0.9809

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 23.95% · Performance 24.00% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 9.82% · Performance 10.50% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

1.52

Baseline 63.20% · Performance 57.45% · Measure score 1.52 · Achievement 1.52 · Improvement 1

Adjusted total nurse staffing

2.52

Baseline 4 hours · Performance 3.79 hours · Measure score 2.52 · Achievement 2.52 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.14%
10.72%
0.4 pts worse
No Different than the National Rate · Eligible stays 218 · Observed rate 11.93% · Lower 95% interval 8.35%
Discharge to community 49.76%
50.57%
0.8 pts worse
No Different than the National Rate · Eligible stays 243 · Observed rate 43.62% · Lower 95% interval 43.41%
Medicare spending per beneficiary 1.32
1.02
0.3 pts worse
Drug regimen review with follow-up 99.29%
95.27%
4 pts better
Numerator 140 · Denominator 141
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 141
Discharge self-care score 36.36%
53.69%
17.3 pts worse
Numerator 32 · Denominator 88
Discharge mobility score 28.41%
50.94%
22.5 pts worse
Numerator 25 · Denominator 88
Pressure ulcers or injuries, new or worsened 4.26%
2.29%
2 pts worse
Numerator 6 · Denominator 141 · Adjusted rate 3.72%
Healthcare-associated infections requiring hospitalization 10.5%
7.12%
3.4 pts worse
Worse than the National Rate · Eligible stays 159 · Observed rate 13.21% · Lower 95% interval 7.44%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 161
Staff flu vaccination coverage 46.34%
42%
4.3 pts better
Numerator 76 · Denominator 164
Discharge function score 39.77%
56.45%
16.7 pts worse
Numerator 35 · Denominator 88
Transfer of health information to provider 93.62%
95.95%
2.3 pts worse
Numerator 44 · Denominator 47
Transfer of health information to patient 92.96%
96.28%
3.3 pts worse
Numerator 66 · Denominator 71
Resident COVID-19 vaccinations up to date 40.48%
25.2%
15.3 pts better
Numerator 34 · Denominator 84

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.3
2.0
0.3 pts worse
1.9
0.4 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.3 · Observed 2.4 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.8
2.3
0.5 pts better
1.8
About the same
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.7 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
89.6%
9.8 pts better
93.4%
6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 98.7% · Q3 98.6% · Q4 100.0% · 4Q avg 99.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
91.6%
8.4 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 4.8%
3.3%
1.5 pts worse
3.3%
1.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 5.3% · Q3 2.8% · Q4 7.8% · 4Q avg 4.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.2%
50.3%
48.1 pts better
11.4%
9.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.8% · Q2 0.0% · Q3 1.6% · Q4 1.5% · 4Q avg 2.2%
Percentage of long-stay residents who lose too much weight 1.5%
6.5%
5 pts better
5.4%
3.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 3.1% · Q4 2.9% · 4Q avg 1.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 6.4%
18.5%
12.1 pts better
19.6%
13.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.8% · Q2 6.2% · Q3 4.5% · Q4 5.7% · 4Q avg 6.4%
Percentage of long-stay residents who received an antipsychotic medication 12.4%
22.8%
10.4 pts better
16.7%
4.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.3% · Q2 10.2% · Q3 15.4% · Q4 10.2% · 4Q avg 12.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 38.1%
17.2%
20.9 pts worse
16.3%
21.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 49.0% · Q2 59.4% · Q3 23.9% · Q4 15.9% · 4Q avg 38.1% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 35.1%
15.0%
20.1 pts worse
14.9%
20.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 43.2% · Q2 45.2% · Q3 30.4% · Q4 20.9% · 4Q avg 35.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.2%
1.1%
0.9 pts better
1.0%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.9% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.0%
1.7%
0.7 pts better
1.7%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.9%
21.3%
3.6 pts worse
19.8%
5.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.2% · Q2 17.6% · Q3 27.9% · Q4 20.6% · 4Q avg 24.9%
Percentage of long-stay residents with pressure ulcers 4.7%
5.2%
0.5 pts better
5.1%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.2% · Q2 4.7% · Q3 3.3% · Q4 3.3% · 4Q avg 4.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.9%
68.8%
24.1 pts better
81.7%
11.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 96.2% · Q2 93.3% · Q3 88.3% · Q4 94.7% · 4Q avg 92.9%
Percentage of short-stay residents who had an outpatient emergency department visit 24.2%
14.0%
10.2 pts worse
12.0%
12.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 24.2% · Observed 21.6% · Expected 10.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.7%
2.3%
0.6 pts better
1.6%
0.1 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.2% · Q3 2.1% · Q4 3.2% · 4Q avg 1.7% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 95.8%
63.0%
32.8 pts better
79.7%
16.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 95.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 29.7%
26.2%
3.5 pts worse
23.9%
5.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 29.7% · Observed 30.2% · Expected 24.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-27 · Fire 2025-06-27

2 health deficiencies

Top issue: Infection Control (1 deficiency)

8 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2024-06-14 · Fire 2024-06-14

22 health deficiencies

Top issue: Quality of Life and Care (8 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2023-04-13 · Fire 2023-04-13

10 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-06-27

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2025-09-29

F · Potential for more than minimal harm 2025-06-27

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-09-29

F · Potential for more than minimal harm 2025-06-27

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-29

E · Potential for more than minimal harm 2025-06-27

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-09-29

E · Potential for more than minimal harm 2025-06-27

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-09-29

E · Potential for more than minimal harm 2025-06-27

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-09-29

E · Potential for more than minimal harm 2025-06-27

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-09-29

E · Potential for more than minimal harm 2025-06-27

K927 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2025-09-29

F · Potential for more than minimal harm 2024-06-14

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2024-05-31

F · Potential for more than minimal harm 2024-06-14

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2024-05-31

F · Potential for more than minimal harm 2024-06-14

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2024-05-31

F · Potential for more than minimal harm 2024-06-14

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-05-31

E · Potential for more than minimal harm 2024-06-14

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-05-31

F · Potential for more than minimal harm 2023-04-13

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2023-05-01

F · Potential for more than minimal harm 2023-04-13

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-04-20

F · Potential for more than minimal harm 2023-04-13

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2023-04-20

F · Potential for more than minimal harm 2023-04-13

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-04-20

F · Potential for more than minimal harm 2023-04-13

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2023-04-20

E · Potential for more than minimal harm 2023-04-13

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-04-20

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-06-27

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2025-07-01

D · Potential for more than minimal harm 2025-06-27

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-01

G · Actual harm 2025-02-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-28

F · Potential for more than minimal harm 2024-09-24

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-09-30

E · Potential for more than minimal harm 2024-09-24

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-09-30

E · Potential for more than minimal harm 2024-09-24

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-09-27

D · Potential for more than minimal harm 2024-09-12

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2024-09-25

D · Potential for more than minimal harm 2024-09-12

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-09-27

D · Potential for more than minimal harm 2024-09-12

F744 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2024-09-18

G · Actual harm 2024-08-22

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-09-30

G · Actual harm 2024-08-22

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-09-11

F · Potential for more than minimal harm 2024-08-22

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-09-30

D · Potential for more than minimal harm 2024-08-22

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-09-27

D · Potential for more than minimal harm 2024-08-22

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-09-11

G · Actual harm 2024-06-14

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-07-02

F · Potential for more than minimal harm 2024-06-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-01

E · Potential for more than minimal harm 2024-06-14

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2024-07-02

D · Potential for more than minimal harm 2024-06-14

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-06-28

D · Potential for more than minimal harm 2024-06-14

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-06-28

D · Potential for more than minimal harm 2024-06-14

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-07-01

D · Potential for more than minimal harm 2024-06-14

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-07-01

D · Potential for more than minimal harm 2024-06-14

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-07-01

D · Potential for more than minimal harm 2024-06-14

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-07-01

D · Potential for more than minimal harm 2024-06-14

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-24

F · Potential for more than minimal harm 2024-02-01

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-02-13

F · Potential for more than minimal harm 2024-02-01

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2024-02-20

E · Potential for more than minimal harm 2024-02-01

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-02-19

E · Potential for more than minimal harm 2024-02-01

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-02-19

D · Potential for more than minimal harm 2024-02-01

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-02-20

D · Potential for more than minimal harm 2023-11-22

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-12-06

E · Potential for more than minimal harm 2023-04-13

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2023-04-14

E · Potential for more than minimal harm 2023-04-13

F810 · Nutrition and Dietary Deficiencies

Health

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-04-13

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-04-13

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2023-04-14

Penalties and ownership

What sits behind the stars

$14,505 2025-02-19

Fine

Fine · fine $14,505

Fine

$58,656 2024-08-22

Fine

Fine · fine $58,656

Fine

$0 2024-08-22

Payment Denial

Payment Denial · denial start 2024-09-20 · 10 days

10 day denial

Ownership

Finke, Audrey

Corporate Director · Individual

0% 10 facilities 2014-07-25
Finke, Audrey

Corporate Officer · Individual

0% 10 facilities 2019-07-05
Gilmore, Jerry

Corporate Director · Individual

0% 10 facilities 2014-07-25
Haney, David

Corporate Director · Individual

0% 11 facilities 2014-07-25
Neitzel, Melissa

W-2 Managing Employee · Individual

0% 1 facilities 2019-07-05
Wagner, Robert

Corporate Director · Individual

0% 10 facilities 2014-07-25
Wagner, Robert

Corporate Officer · Individual

0% 10 facilities 2014-07-25
Wilson, Ronald

Corporate Officer · Individual

0% 17 facilities 2022-05-25

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