Live Oak, FL

Live Oak Healthcare And Rehabilitation Center

1-star overall rating with 1-star inspections with $26,657 in total fines with 16 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

1620 Helvenston St Se, Live Oak, FL

(386) 362-7860

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

180

Certified beds

Average residents

155

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Excelsior Care Group

Operator or chain grouping

Approved since

1988-08-02

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

33 facilities

Chain averages 3 overall / 2 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.31

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.92

Licensed practical nurse staffing · state 0.79 · national 0.87

Aide hours / resident day

2.17

Nurse aide staffing · state 2.34 · national 2.35

Total nurse hours

3.39

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.23

RN + LPN hours · state 1.52 · national 1.54

Weekend hours

3.20

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.24

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.03

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.35

CMS adjusted RN staffing hours

Adjusted total hours

3.81

CMS adjusted total nurse staffing hours

Case-mix index

1.22

Higher values indicate more complex resident acuity

RN turnover

78%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

61%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

12,977

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

9.29

Composite VBP score used to determine payment impact.

Payment multiplier

0.9808

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 21.75% · Performance 21.76% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 7.27% · Performance 8.75% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

0

Performance 62.12% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

3.71

Baseline 3.28 hours · Performance 4.13 hours · Measure score 3.71 · Achievement 3.71 · Improvement 2.93

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.54%
10.72%
0.2 pts better
No Different than the National Rate · Eligible stays 157 · Observed rate 12.74% · Lower 95% interval 7.85%
Discharge to community 40.61%
50.57%
10 pts worse
No Different than the National Rate · Eligible stays 108 · Observed rate 28.7% · Lower 95% interval 31.19%
Medicare spending per beneficiary 0.92
1.02
0.1 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 198 · Denominator 198
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 198
Discharge self-care score 54.9%
53.69%
1.2 pts better
Numerator 56 · Denominator 102
Discharge mobility score 47.06%
50.94%
3.9 pts worse
Numerator 48 · Denominator 102
Pressure ulcers or injuries, new or worsened 4.55%
2.29%
2.3 pts worse
Numerator 9 · Denominator 198 · Adjusted rate 3.43%
Healthcare-associated infections requiring hospitalization 8.75%
7.12%
1.6 pts worse
No Different than the National Rate · Eligible stays 86 · Observed rate 12.79% · Lower 95% interval 5.57%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 223
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score 53.92%
56.45%
2.5 pts worse
Numerator 55 · Denominator 102
Transfer of health information to provider 99.12%
95.95%
3.2 pts better
Numerator 113 · Denominator 114
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 5.45%
25.2%
19.8 pts worse
Numerator 6 · Denominator 110

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.8
2.1
0.7 pts worse
1.9
0.9 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.8 · Observed 2.6 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.4
1.2
1.2 pts worse
1.8
0.6 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.4 · Observed 2.2 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
97.8%
2.2 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.3%
99.2%
0.1 pts better
95.5%
3.8 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 99.3%
Percentage of long-stay residents experiencing one or more falls with major injury 1.9%
2.6%
0.7 pts better
3.3%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 0.8% · Q3 1.6% · Q4 1.6% · 4Q avg 1.9% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 3.9%
3.7%
0.2 pts worse
11.4%
7.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.5% · Q3 8.8% · Q4 2.5% · 4Q avg 3.9%
Percentage of long-stay residents who lose too much weight 6.2%
5.9%
0.3 pts worse
5.4%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 4.0% · Q3 11.8% · Q4 3.8% · 4Q avg 6.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 12.7%
15.7%
3 pts better
19.6%
6.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.3% · Q2 11.0% · Q3 15.2% · Q4 14.5% · 4Q avg 12.7%
Percentage of long-stay residents who received an antipsychotic medication 18.3%
9.8%
8.5 pts worse
16.7%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.9% · Q2 14.5% · Q3 22.5% · Q4 22.4% · 4Q avg 18.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 7.2%
11.7%
4.5 pts better
16.3%
9.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.1% · Q2 2.3% · Q3 10.2% · Q4 8.5% · 4Q avg 7.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 6.0%
9.8%
3.8 pts better
14.9%
8.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.3% · Q2 5.7% · Q3 4.1% · Q4 7.8% · 4Q avg 6.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.4%
0.4 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.2%
0.8%
0.6 pts better
1.7%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 9.2%
12.5%
3.3 pts better
19.8%
10.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.3% · Q2 11.5% · Q3 7.8% · Q4 9.3% · 4Q avg 9.2%
Percentage of long-stay residents with pressure ulcers 5.5%
5.1%
0.4 pts worse
5.1%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 5.8% · Q3 5.1% · Q4 5.8% · 4Q avg 5.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.0%
94.3%
1.3 pts worse
81.7%
11.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 94.0% · Q2 94.6% · Q3 93.9% · Q4 89.2% · 4Q avg 93.0%
Percentage of short-stay residents who had an outpatient emergency department visit 22.2%
9.3%
12.9 pts worse
12.0%
10.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 22.2% · Observed 28.6% · Expected 14.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.9%
1.5%
1.4 pts worse
1.6%
1.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 4.3% · Q3 1.5% · Q4 1.7% · 4Q avg 2.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 93.4%
94.7%
1.3 pts worse
79.7%
13.7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 93.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.9%
26.2%
0.7 pts worse
23.9%
3 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.9% · Observed 37.0% · Expected 32.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-07 · Fire 2025-02-07

16 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2023-10-12 · Fire 2023-10-12

10 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

10 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2022-04-21 · Fire 2022-04-21

6 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-07

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-03-11

E · Potential for more than minimal harm 2025-02-07

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-03-11

F · Potential for more than minimal harm 2023-10-12

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-11-17

E · Potential for more than minimal harm 2023-10-12

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2023-11-17

E · Potential for more than minimal harm 2023-10-12

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-11-17

E · Potential for more than minimal harm 2023-10-12

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2023-11-17

E · Potential for more than minimal harm 2023-10-12

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-11-17

E · Potential for more than minimal harm 2023-10-12

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-11-17

E · Potential for more than minimal harm 2023-10-12

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-11-17

E · Potential for more than minimal harm 2023-10-12

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-11-17

E · Potential for more than minimal harm 2023-10-12

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-10-12

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2023-11-17

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-11-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-12-24

D · Potential for more than minimal harm 2025-08-06

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-08-28

D · Potential for more than minimal harm 2025-08-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-28

F · Potential for more than minimal harm 2025-02-07

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2025-03-11

E · Potential for more than minimal harm 2025-02-07

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-03-11

E · Potential for more than minimal harm 2025-02-07

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-03-11

E · Potential for more than minimal harm 2025-02-07

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-03-11

D · Potential for more than minimal harm 2025-02-07

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-03-11

D · Potential for more than minimal harm 2025-02-07

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-03-11

D · Potential for more than minimal harm 2025-02-07

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-11

D · Potential for more than minimal harm 2025-02-07

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-03-11

D · Potential for more than minimal harm 2025-02-07

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-03-11

D · Potential for more than minimal harm 2025-02-07

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-11

D · Potential for more than minimal harm 2025-02-07

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-11

D · Potential for more than minimal harm 2025-02-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-11

D · Potential for more than minimal harm 2025-02-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-11

D · Potential for more than minimal harm 2024-12-04

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-31

D · Potential for more than minimal harm 2024-11-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-12-08

E · Potential for more than minimal harm 2023-10-12

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-11-17

E · Potential for more than minimal harm 2023-10-12

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-11-17

E · Potential for more than minimal harm 2023-10-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-10-12

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-10-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-10-12

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-10-12

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-11-17

D · Potential for more than minimal harm 2023-10-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-11-17

K · Immediate jeopardy 2023-05-19

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-05-01

K · Immediate jeopardy 2023-05-19

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-05-01

K · Immediate jeopardy 2023-05-19

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2023-05-01

E · Potential for more than minimal harm 2022-04-21

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2022-05-20

E · Potential for more than minimal harm 2022-04-21

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-05-20

D · Potential for more than minimal harm 2022-04-21

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2022-05-20

Penalties and ownership

What sits behind the stars

$3,728 2023-10-12

Fine

Fine · fine $3,728

Fine

$3,738 2023-10-12

Fine

Fine · fine $3,738

Fine

$2,266 2023-05-19

Fine

Fine · fine $2,266

Fine

$7,075 2023-05-19

Fine

Fine · fine $7,075

Fine

$9,850 2023-05-19

Fine

Fine · fine $9,850

Fine

Ownership

Suwannee Operating Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2022-12-09
Bdcc Consutking Group LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 5 facilities 2021-12-09
David, Rochel

5% Or Greater Indirect Ownership Interest · Individual

0% 14 facilities 2021-12-09
Fdz Consulting LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 10 facilities 2021-12-09
Friedman, Leah

5% Or Greater Indirect Ownership Interest · Individual

0% 15 facilities 2021-12-09
Jz Consulting LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 5 facilities 2021-12-09
Powers, Brian

5% Or Greater Indirect Ownership Interest · Individual

0% 5 facilities 2021-12-09
Rubenstein, David

5% Or Greater Indirect Ownership Interest · Individual

0% 50 facilities 2021-12-09
Rubiweb Florida Services Group Usa LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 5 facilities 2021-12-09
Weber, Aron

5% Or Greater Indirect Ownership Interest · Individual

0% 5 facilities 2021-12-09
Zahler, Charles

5% Or Greater Indirect Ownership Interest · Individual

0% 11 facilities 2021-12-09
Zahler, Jacob

5% Or Greater Indirect Ownership Interest · Individual

0% 12 facilities 2022-12-09
Zahler, Jacob

Operational/Managerial Control · Individual

0% 12 facilities 2022-04-01
Zahler, Jacob

Corporate Officer · Individual

0% 12 facilities 2022-12-09

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