Federal inspection record · CMS data as of October 1, 2026
Lindengrove New Berlin
13755 W Fieldpointe Dr, New Berlin, WI · (262) 796-3660
- Certified beds
- 110
- Residents per day
- 80
- Ownership
- Non-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1967
1
How this home got 1 star
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★1 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Wisconsin homes
Lindengrove New Berlin carries 235.5 inspection points. That is fewer than 9% of Wisconsin's 321 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–11 pts
- 4★ 11–37 pts
- 3★ 37–76 pts
- 2★ 76–130.75 pts
- 1★ over 130.75 pts
Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
41 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (5)
-
J
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Quality of Life and Care11D
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Provide medically-related social services to help each resident achieve the highest possible quality of life.
- D
Provide routine and 24-hour emergency dental care for each resident.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights9E
- E
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- D
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
- D
Reasonably accommodate the needs and preferences of each resident.
- D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
- D
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Infection Control4F
- D
Provide and implement an infection prevention and control program.
- D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- D
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
- F
Provide and implement an infection prevention and control program.
Nutrition and Dietary3F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service3E
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Freedom from Abuse, Neglect, and Exploitation3D
- D
Respond appropriately to all alleged violations.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning2E
- E
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Assess the resident when there is a significant change in condition
Administration1E
- E
Provide training in compliance and ethics.
Inspection history
2026-07-20
18 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (6 deficiencies)
2025-01-21
17 health deficiencies · 4 fire-safety deficiencies
Top issue: Quality of Life and Care (8 deficiencies)
2023-11-07
6 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 19 min of nursing staff time a day, 34 min of it from a registered nurse.
This home
3 h 19 min
Wisconsin average
4 h 15 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 46% of nursing staff and 21% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$100,006 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2025-09-08 | Fine | $55,200 |
| 2025-01-21 | Fine | $44,806 |
| 2025-01-21 | Payment Denial · 12 day denial | $0 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.5 pts worse | 2.1 | 1.6 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days1.1 pts better | 1.1 | 2.2 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.2 pts better | 96.2% | 96.0% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3 pts better | 98.6% | 95.6% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.2 pts worse | 4.5% | 3.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms6 pts better | 0.0% | 6.0% | 13.5% |
| Percentage of long-stay residents who lose too much weightAbout the same | 4.9% | 4.9% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication1.9 pts worse | 18.7% | 16.8% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication6 pts better | 9.9% | 15.9% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened1.7 pts worse | 18.7% | 17.0% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased6.5 pts worse | 22.3% | 15.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.5 pts worse | 2.4% | 1.9% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.4 pts better | 2.3% | 2.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence9.5 pts worse | 33.1% | 23.6% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.4 pts worse | 7.3% | 4.9% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccineAbout the same | 86.9% | 86.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit1.5 pts better | 14.1% | 15.6% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medicationAbout the same | 1.2% | 1.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine1.3 pts worse | 80.9% | 82.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1 pts better | 21.5% | 22.5% | 23.4% |
·
Who owns and runs it
21 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Marquardt Village Inc | 5% Or Greater Indirect Ownership Interest · Organization | 100% | 6 facilities |
| Dettman, Scott | Corporate Director · Individual | 0% | 8 facilities |
| Fischer, Todd | Corporate Director · Individual | 0% | 8 facilities |
| Heroux, Steven | Corporate Director · Individual | 0% | 7 facilities |
| Illuminus Inc | Operational/Managerial Control · Organization | 0% | 11 facilities |
| Illuminus Inc | Adp Of The SNF · Organization | 0% | 11 facilities |
| Jones, Michael | Operational/Managerial Control · Individual | 0% | 5 facilities |
| Jones, Michael | Adp Of The SNF · Individual | 0% | 5 facilities |
| Kohlhoff, Kevin | Corporate Director · Individual | 0% | 7 facilities |
| Konkol, Dennis | Corporate Director · Individual | 0% | 7 facilities |
| Marks, Julie | Indirect Ownership Interest · Individual | 0% | 11 facilities |
| Marks, Julie | Corporate Director · Individual | 0% | 11 facilities |
| Marks, Julie | Corporate Officer · Individual | 0% | 11 facilities |
| Marks, Julie | Operational/Managerial Control · Individual | 0% | 11 facilities |
| Marks, Julie | Adp Of The SNF · Individual | 0% | 11 facilities |
| Mauthe, Matthew | Corporate Officer · Individual | 0% | 11 facilities |
| Mauthe, Matthew | Operational/Managerial Control · Individual | 0% | 11 facilities |
| Mauthe, Matthew | Adp Of The SNF · Individual | 0% | 11 facilities |
| Meidenbauer, Robert | Corporate Director · Individual | 0% | 8 facilities |
| Van Der Linden, Katie | Corporate Director · Individual | 0% | 6 facilities |
| Wagner, Lynne | Corporate Director · Individual | 0% | 7 facilities |
·
Fire safety
9 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Emergency Preparedness3F
- F
Establish staff and initial training requirements.
- F
Provide emergency officials' contact information.
- F
Implement emergency and standby power systems.
Miscellaneous2E
- E
Have restrictions on the use of portable space heaters.
- E
Have restrictions on the use of portable space heaters.
Smoke2F
- F
Install a fire alarm system that can be heard throughout the facility.
- E
Install corridor and hallway doors that block smoke.
Services1D
- D
Have properly installed electrical wiring and gas equipment.
Egress1D
- D
Have exits that are accessible at all times.
·
Other homes nearby
-
Clement Manor Health Care Center
Greenfield, WI · Franciscan Sisters Of Christian Charity
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 4 h 3 min
- Fines
- $0
-
Maplewood Center
West Allis, WI · Special Focus
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 5 h 14 min
- Fines
- $302,998
-
Resolve at West Allis Respiratory and Rehab
West Allis, WI
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 5 h 5 min
- Fines
- $130,322