New Market, VA

Life Care Center Of New Market

5-star overall rating with 4-star inspections with 8 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

315 East Lee Highway, New Market, VA

(540) 740-8041

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

118

Certified beds

Average residents

113

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Life Care Centers Of America

Operator or chain grouping

Approved since

1983-08-05

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

194 facilities

Chain averages 4 overall / 3 health / 3 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.32

Registered nurse staffing · state 0.69 · national 0.68

LPN hours / resident day

1.19

Licensed practical nurse staffing · state 1.00 · national 0.87

Aide hours / resident day

1.84

Nurse aide staffing · state 2.12 · national 2.35

Total nurse hours

3.35

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.51

RN + LPN hours · state 1.68 · national 1.54

Weekend hours

2.95

Weekend nurse staffing · state 3.31 · national 3.43

Weekend RN hours

0.10

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.09

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.32

CMS adjusted RN staffing hours

Adjusted total hours

3.39

CMS adjusted total nurse staffing hours

Case-mix index

1.35

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 49% · national 45%

Total nurse turnover

33%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

7,903

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

28.43

Composite VBP score used to determine payment impact.

Payment multiplier

0.9850

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

2.48

Baseline 19.11% · Performance 20.28% · Measure score 2.48 · Achievement 2.48 · Improvement 0

Healthcare-associated infections

0

Baseline 6.76% · Performance 9.74% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

6.99

Baseline 32.50% · Performance 35.11% · Measure score 6.99 · Achievement 6.99 · Improvement 0

Adjusted total nurse staffing

1.90

Baseline 3.39 hours · Performance 3.62 hours · Measure score 1.90 · Achievement 1.90 · Improvement 0.44

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.59%
10.72%
0.9 pts worse
No Different than the National Rate · Eligible stays 512 · Observed rate 12.5% · Lower 95% interval 9.09%
Discharge to community 56.6%
50.57%
6 pts better
Better than the National Rate · Eligible stays 527 · Observed rate 51.42% · Lower 95% interval 51.13%
Medicare spending per beneficiary 0.9
1.02
0.1 pts better
Drug regimen review with follow-up 99.63%
95.27%
4.4 pts better
Numerator 271 · Denominator 272
Falls with major injury 0.37%
0.77%
0.4 pts better
Numerator 1 · Denominator 272
Discharge self-care score 78.42%
53.69%
24.7 pts better
Numerator 149 · Denominator 190
Discharge mobility score 76.84%
50.94%
25.9 pts better
Numerator 146 · Denominator 190
Pressure ulcers or injuries, new or worsened 2.57%
2.29%
0.3 pts worse
Numerator 7 · Denominator 272 · Adjusted rate 3.14%
Healthcare-associated infections requiring hospitalization 9.74%
7.12%
2.6 pts worse
No Different than the National Rate · Eligible stays 293 · Observed rate 9.9% · Lower 95% interval 7.04%
Staff COVID-19 vaccination coverage 1.11%
8.2%
7.1 pts worse
Numerator 2 · Denominator 180
Staff flu vaccination coverage 40.87%
42%
1.1 pts worse
Numerator 85 · Denominator 208
Discharge function score 85.26%
56.45%
28.8 pts better
Numerator 162 · Denominator 190
Transfer of health information to provider 94.59%
95.95%
1.4 pts worse
Numerator 35 · Denominator 37
Transfer of health information to patient 97.83%
96.28%
1.5 pts better
Numerator 180 · Denominator 184
Resident COVID-19 vaccinations up to date 7.14%
25.2%
18.1 pts worse
Numerator 10 · Denominator 140

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.1
1.5
0.4 pts better
1.9
0.8 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.1 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.0
1.4
0.4 pts better
1.8
0.8 pts better
Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 0.9 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 75.4%
91.2%
15.8 pts worse
93.4%
18 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 94.2% · Q2 85.2% · Q3 58.6% · Q4 63.6% · 4Q avg 75.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.7%
94.0%
1.7 pts better
95.5%
0.2 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 95.7%
Percentage of long-stay residents experiencing one or more falls with major injury 3.4%
3.6%
0.2 pts better
3.3%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.7% · Q2 4.5% · Q3 2.3% · Q4 2.3% · 4Q avg 3.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.6%
15.7%
15.1 pts better
11.4%
10.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.3% · 4Q avg 0.6%
Percentage of long-stay residents who lose too much weight 7.2%
5.7%
1.5 pts worse
5.4%
1.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.6% · Q2 6.1% · Q3 7.5% · Q4 7.7% · 4Q avg 7.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 26.4%
20.2%
6.2 pts worse
19.6%
6.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 24.7% · Q2 25.0% · Q3 28.0% · Q4 28.0% · 4Q avg 26.4%
Percentage of long-stay residents who received an antipsychotic medication 7.3%
15.0%
7.7 pts better
16.7%
9.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.9% · Q2 6.7% · Q3 8.5% · Q4 9.1% · 4Q avg 7.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 11.6%
17.5%
5.9 pts better
16.3%
4.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.9% · Q2 21.4% · Q3 7.0% · Q4 3.4% · 4Q avg 11.6% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 4.9%
15.7%
10.8 pts better
14.9%
10 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.1% · Q2 5.1% · Q3 3.8% · Q4 2.6% · 4Q avg 4.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
0.5%
About the same
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.0% · Q3 1.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
1.6%
1.6 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 23.1%
22.2%
0.9 pts worse
19.8%
3.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.2% · Q2 30.0% · Q3 21.4% · Q4 18.3% · 4Q avg 23.1%
Percentage of long-stay residents with pressure ulcers 6.5%
5.2%
1.3 pts worse
5.1%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 9.1% · Q2 6.0% · Q3 5.7% · Q4 5.3% · 4Q avg 6.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.1%
74.6%
16.5 pts better
81.7%
9.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 97.4% · Q2 94.0% · Q3 88.6% · Q4 84.7% · 4Q avg 91.1%
Percentage of short-stay residents who had an outpatient emergency department visit 8.4%
11.7%
3.3 pts better
12.0%
3.6 pts better
Short Stay · 20240701-20250630 · Adjusted 8.4% · Observed 7.7% · Expected 10.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.5%
1.2%
0.7 pts better
1.6%
1.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.7% · Q2 0.0% · Q3 0.6% · Q4 0.7% · 4Q avg 0.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 77.9%
73.6%
4.3 pts better
79.7%
1.8 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 77.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.0%
22.0%
About the same
23.9%
1.9 pts better
Short Stay · 20240701-20250630 · Adjusted 22.0% · Observed 19.2% · Expected 20.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2023-07-12 · Fire 2023-07-12

8 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 2 Health 2022-01-06 · Fire 2022-01-06

7 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2019-10-24 · Fire 2019-10-24

18 health deficiencies

Top issue: Resident Rights (6 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2023-07-12

K916 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2023-09-05

D · Potential for more than minimal harm 2023-07-12

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-09-05

E · Potential for more than minimal harm 2019-10-24

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2020-04-17

D · Potential for more than minimal harm 2019-10-24

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2020-04-17

D · Potential for more than minimal harm 2019-10-24

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2020-04-17

D · Potential for more than minimal harm 2019-10-24

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2020-04-17

D · Potential for more than minimal harm 2019-10-24

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2020-04-17

C · Minimal harm 2019-10-24

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2019-11-29

Inspection history

Recent health citations

E · Potential for more than minimal harm 2023-07-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-08-26

D · Potential for more than minimal harm 2023-07-12

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-08-26

D · Potential for more than minimal harm 2023-07-12

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-08-26

D · Potential for more than minimal harm 2023-07-12

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-08-26

D · Potential for more than minimal harm 2023-07-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-08-26

D · Potential for more than minimal harm 2023-07-12

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-08-26

D · Potential for more than minimal harm 2023-07-12

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-08-26

D · Potential for more than minimal harm 2023-07-12

F909 · Environmental Deficiencies

Health

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

Corrected 2023-08-26

D · Potential for more than minimal harm 2022-01-06

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2022-02-18

D · Potential for more than minimal harm 2022-01-06

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2022-02-18

D · Potential for more than minimal harm 2022-01-06

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-02-18

D · Potential for more than minimal harm 2022-01-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-02-18

D · Potential for more than minimal harm 2022-01-06

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-02-18

D · Potential for more than minimal harm 2022-01-06

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2022-02-18

B · Minimal harm 2022-01-06

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2022-02-18

E · Potential for more than minimal harm 2019-10-24

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2019-11-29

E · Potential for more than minimal harm 2019-10-24

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-11-29

D · Potential for more than minimal harm 2019-10-24

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-11-29

Penalties and ownership

What sits behind the stars

Ownership

Preston, Forrest

5% Or Greater Direct Ownership Interest · Individual

98% 188 facilities 1980-11-04
Cooper, Anthony

W-2 Managing Employee · Individual

0% 1 facilities 2017-06-01
Cross, Cindy

Corporate Officer · Individual

0% 181 facilities 1994-04-21
Life Care Centers Of America, Inc.

Operational/Managerial Control · Organization

0% 194 facilities 1982-12-10
Thurmond, Joan

Corporate Officer · Individual

0% 191 facilities 2000-09-21

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Staffing
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