Federal inspection record · CMS data as of October 1, 2026

Life Care Center Of Morristown

501 West Economy Road, Morristown, TN · (423) 581-5435

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
161
Residents per day
81
Ownership
For-Profit
Chain
Life Care Centers Of America
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 1, 1993

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Tennessee.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Tennessee homes

Life Care Center Of Morristown carries 11 inspection points. That is fewer than 82% of Tennessee's 300 rated homes.

5★4★3★2★1★+9 homes above 175.505102550100inspection points → fewer is better on the leftThis home · 11 pts · 4★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Tennessee: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–17 pts
  • 3★ 17–31 pts
  • 2★ 31–61 pts
  • 1★ over 61 pts

Bars show every rated home in Tennessee by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

8 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 8 4 pts
E 0 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Assessment and Care Planning4D
  1. D

    Ensure each resident receives an accurate assessment.

    August 27, 2025 · Standard · F641 · Corrected September 12, 2025

  2. D

    Assess the resident when there is a significant change in condition

    June 26, 2024 · Standard · F637 · Corrected July 31, 2024

  3. D

    Ensure each resident receives an accurate assessment.

    June 26, 2024 · Complaint · F641 · Corrected July 31, 2024

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 18, 2020 · Standard · F656 · Corrected April 30, 2020

Infection Control1D
  1. D

    Provide and implement an infection prevention and control program.

    August 27, 2025 · Standard · F880 · Corrected September 12, 2025

Pharmacy Service1D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 17, 2024 · Complaint · F755 · Corrected December 17, 2024

Resident Rights1D
  1. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 26, 2024 · Standard · F584 · Corrected July 31, 2024

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    June 26, 2024 · Complaint · F600 · Corrected July 31, 2024

Inspection history

  1. 2025-08-27

    2 health deficiencies · 0 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

  2. 2024-06-26

    5 health deficiencies · 1 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (2 deficiencies)

  3. 2020-03-18

    1 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 24 min of nursing staff time a day, 39 min of it from a registered nurse.

This home

3 h 24 min

Tennessee average

3 h 49 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 29% of nursing staff and 30% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1 pts better0.61.61.8
Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same1.51.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10.5 pts better100.0%89.5%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.8 pts better98.6%93.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.7 pts better2.6%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms13.3 pts better1.6%14.9%13.5%
Percentage of long-stay residents who lose too much weight4.6 pts better1.4%6.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication7.4 pts worse39.1%31.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.2 pts worse23.2%17.0%15.4%
Percentage of long-stay residents who were physically restrained2.9 pts worse3.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4.2 pts worse19.6%15.4%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased1.2 pts better12.3%13.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.4%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection1.7 pts better0.0%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.7 pts worse19.7%19.0%18.3%
Percentage of long-stay residents with pressure ulcers1.6 pts better3.2%4.8%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine19 pts better98.4%79.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit5.8 pts better5.5%11.3%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.3 pts better0.4%1.7%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine10.6 pts better89.8%79.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission9.8 pts better12.8%22.6%23.4%

·

Who owns and runs it

31 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Bowen, VictoriaManaging Control - Governing Body · Individual0%1 facilities
Bowen, VictoriaOperational/Managerial Control · Individual0%1 facilities
Bowen, VictoriaAdp Of The SNF · Individual0%1 facilities
Cross, CindyCorporate Officer · Individual0%183 facilities
Fletcher, ToddCorporate Director · Individual0%165 facilities
Fletcher, ToddCorporate Officer · Individual0%165 facilities
Fletcher, ToddOperational/Managerial Control · Individual0%165 facilities
Henry, TerryCorporate Officer · Individual0%159 facilities
Lay, LisaCorporate Director · Individual0%166 facilities
Lay, LisaCorporate Officer · Individual0%166 facilities
Lay, LisaOperational/Managerial Control · Individual0%166 facilities
Life Care Centers Of America, Inc.Operational/Managerial Control · Organization0%194 facilities
Life Care Centers Of America, Inc.Adp Of The SNF · Organization0%194 facilities
Preston, AubreyOperational/Managerial Control · Individual0%162 facilities
Preston, ForrestDirect Ownership Interest · Individual0%170 facilities
Preston, ForrestCorporate Director · Individual0%170 facilities
Preston, ForrestCorporate Officer · Individual0%170 facilities
Preston, ForrestOperational/Managerial Control · Individual0%170 facilities
Solomon, JenniferManaging Control - Governing Body · Individual0%29 facilities
Solomon, JenniferOperational/Managerial Control · Individual0%29 facilities
Swanker, RichardCorporate Director · Individual0%168 facilities
Swanker, RichardCorporate Officer · Individual0%168 facilities
Swanker, RichardOperational/Managerial Control · Individual0%168 facilities
Talley, ValerieManaging Control - Governing Body · Individual0%1 facilities
Talley, ValerieOperational/Managerial Control · Individual0%1 facilities
Tan, MichaelOperational/Managerial Control · Individual0%2 facilities
Tan, MichaelAdp Of The SNF · Individual0%2 facilities
Thurmond, JoanCorporate Officer · Individual0%191 facilities
Ziegler, JamesCorporate Director · Individual0%165 facilities
Ziegler, JamesCorporate Officer · Individual0%165 facilities
Ziegler, JamesOperational/Managerial Control · Individual0%165 facilities

·

Fire safety

1 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke1D
  1. D

    Provide properly protected cooking facilities.

    June 26, 2024 · K324 · Corrected July 31, 2024

·

Other homes nearby

  1. The Heritage Center

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    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 34 min
    Fines
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    Nursing / resident / day
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  3. Ridgeview Terrace Of Life Care

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