Auburn, MA

Life Care Center Of Auburn

4-star overall rating with 4-star inspections with $29,738 in total fines with 4 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

14 Masonic Circle, Auburn, MA

(508) 832-4800

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

154

Certified beds

Average residents

134

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Life Care Centers Of America

Operator or chain grouping

Approved since

1994-12-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

194 facilities

Chain averages 4 overall / 3 health / 3 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.52

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.12

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.09

Nurse aide staffing · state 2.26 · national 2.35

Total nurse hours

3.74

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.64

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

3.17

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

0.32

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.09

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.50

CMS adjusted RN staffing hours

Adjusted total hours

3.59

CMS adjusted total nurse staffing hours

Case-mix index

1.42

Higher values indicate more complex resident acuity

RN turnover

25%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

27%

Annual nurse turnover · state 40% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,502

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

44.04

Composite VBP score used to determine payment impact.

Payment multiplier

0.9971

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.13

Baseline 18.05% · Performance 19.06% · Measure score 5.13 · Achievement 5.13 · Improvement 0

Healthcare-associated infections

2.53

Baseline 7.71% · Performance 7.08% · Measure score 2.53 · Achievement 2.53 · Improvement 1.83

Total nurse turnover

7.76

Baseline 36.15% · Performance 31.97% · Measure score 7.76 · Achievement 7.76 · Improvement 3.20

Adjusted total nurse staffing

2.20

Baseline 3.46 hours · Performance 3.70 hours · Measure score 2.20 · Achievement 2.20 · Improvement 0.57

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.71%
10.72%
About the same
No Different than the National Rate · Eligible stays 309 · Observed rate 11.33% · Lower 95% interval 8.12%
Discharge to community 59.47%
50.57%
8.9 pts better
Better than the National Rate · Eligible stays 339 · Observed rate 49.26% · Lower 95% interval 51.69%
Medicare spending per beneficiary 1.12
1.02
0.1 pts worse
Drug regimen review with follow-up 97.66%
95.27%
2.4 pts better
Numerator 167 · Denominator 171
Falls with major injury 0.58%
0.77%
0.2 pts better
Numerator 1 · Denominator 171
Discharge self-care score 54.13%
53.69%
0.4 pts better
Numerator 59 · Denominator 109
Discharge mobility score 55.96%
50.94%
5 pts better
Numerator 61 · Denominator 109
Pressure ulcers or injuries, new or worsened 4.09%
2.29%
1.8 pts worse
Numerator 7 · Denominator 171 · Adjusted rate 4.38%
Healthcare-associated infections requiring hospitalization 7.08%
7.12%
About the same
No Different than the National Rate · Eligible stays 204 · Observed rate 7.84% · Lower 95% interval 4.32%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 282
Staff flu vaccination coverage 45.9%
42%
3.9 pts better
Numerator 123 · Denominator 268
Discharge function score 63.3%
56.45%
6.8 pts better
Numerator 69 · Denominator 109
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 50 · Denominator 50
Transfer of health information to patient 98.84%
96.28%
2.6 pts better
Numerator 85 · Denominator 86
Resident COVID-19 vaccinations up to date 8.6%
25.2%
16.6 pts worse
Numerator 8 · Denominator 93

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.9
1.9
About the same
1.9
About the same
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.9 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.2
1.5
0.3 pts better
1.8
0.6 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.2 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.9%
92.2%
5.7 pts better
93.4%
4.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 95.7% · Q2 98.2% · Q3 100.0% · Q4 98.0% · 4Q avg 97.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.7%
94.8%
1.9 pts better
95.5%
1.2 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 96.7%
Percentage of long-stay residents experiencing one or more falls with major injury 3.4%
3.5%
0.1 pts better
3.3%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 4.5% · Q3 3.6% · Q4 2.9% · 4Q avg 3.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 3.0%
12.0%
9 pts better
11.4%
8.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 4.0% · Q3 3.9% · Q4 4.3% · 4Q avg 3.0%
Percentage of long-stay residents who lose too much weight 7.3%
5.2%
2.1 pts worse
5.4%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.1% · Q2 8.7% · Q3 4.0% · Q4 9.6% · 4Q avg 7.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 26.1%
19.2%
6.9 pts worse
19.6%
6.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.2% · Q2 26.7% · Q3 26.5% · Q4 23.7% · 4Q avg 26.1%
Percentage of long-stay residents who received an antipsychotic medication 16.4%
22.5%
6.1 pts better
16.7%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.7% · Q2 15.5% · Q3 14.9% · Q4 18.8% · 4Q avg 16.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 9.7%
17.7%
8 pts better
16.3%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.8% · Q2 6.2% · Q3 8.5% · Q4 3.5% · 4Q avg 9.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 10.6%
17.6%
7 pts better
14.9%
4.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.3% · Q2 10.8% · Q3 9.1% · Q4 3.1% · 4Q avg 10.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.2%
1.0%
0.8 pts better
1.0%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.7% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.2%
2.0%
0.8 pts better
1.7%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.5% · Q2 0.9% · Q3 0.0% · Q4 0.0% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 33.4%
21.7%
11.7 pts worse
19.8%
13.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 37.7% · Q2 35.0% · Q3 27.1% · Q4 34.1% · 4Q avg 33.4%
Percentage of long-stay residents with pressure ulcers 8.5%
4.6%
3.9 pts worse
5.1%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.4% · Q2 6.3% · Q3 5.5% · Q4 7.3% · 4Q avg 8.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.7%
77.1%
14.6 pts better
81.7%
10 pts better
Short Stay · 2024Q4-2025Q3 · Q1 88.3% · Q2 89.9% · Q3 91.9% · Q4 95.8% · 4Q avg 91.7%
Percentage of short-stay residents who had an outpatient emergency department visit 9.1%
11.8%
2.7 pts better
12.0%
2.9 pts better
Short Stay · 20240701-20250630 · Adjusted 9.1% · Observed 8.6% · Expected 10.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.1%
1.3%
0.8 pts worse
1.6%
0.5 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 0.9% · Q2 0.8% · Q3 1.5% · Q4 4.9% · 4Q avg 2.1% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 87.4%
77.7%
9.7 pts better
79.7%
7.7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 87.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.1%
25.8%
4.7 pts better
23.9%
2.8 pts better
Short Stay · 20240701-20250630 · Adjusted 21.1% · Observed 20.4% · Expected 23.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-18 · Fire 2025-06-18

4 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

4 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 2 Health 2024-04-10 · Fire 2024-04-10

13 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2022-12-05 · Fire 2022-12-05

18 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-06-18

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-07-11

F · Potential for more than minimal harm 2025-06-18

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-07-11

E · Potential for more than minimal harm 2025-06-18

K908 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

Corrected 2025-07-11

D · Potential for more than minimal harm 2025-06-18

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-07-11

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-06-18

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-18

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-06-18

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-10

B · Minimal harm 2025-06-18

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-07-10

D · Potential for more than minimal harm 2025-01-03

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-01-29

D · Potential for more than minimal harm 2025-01-03

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-01-29

D · Potential for more than minimal harm 2025-01-03

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-01-29

G · Actual harm 2024-04-10

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-05-07

G · Actual harm 2024-04-10

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-05-07

E · Potential for more than minimal harm 2024-04-10

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-05-07

E · Potential for more than minimal harm 2024-04-10

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-05-07

E · Potential for more than minimal harm 2024-04-10

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-05-07

D · Potential for more than minimal harm 2024-04-10

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-05-07

D · Potential for more than minimal harm 2024-04-10

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-05-07

D · Potential for more than minimal harm 2024-04-10

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-05-07

D · Potential for more than minimal harm 2024-04-10

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-07

C · Minimal harm 2024-04-10

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-05-07

E · Potential for more than minimal harm 2022-12-05

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-01-04

E · Potential for more than minimal harm 2022-12-05

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-01-04

E · Potential for more than minimal harm 2022-12-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-01-04

D · Potential for more than minimal harm 2022-12-05

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-01-04

B · Minimal harm 2022-12-05

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-01-04

Penalties and ownership

What sits behind the stars

$29,738 2024-04-10

Fine

Fine · fine $29,738

Fine

Ownership

Preston, Forrest

5% Or Greater Direct Ownership Interest · Individual

99% 188 facilities 1993-12-03
Cross, Cindy

Corporate Officer · Individual

0% 181 facilities 1994-11-01
Developers Investment Company Inc

Operational/Managerial Control · Organization

0% 60 facilities 2017-08-29
Fletcher, Todd

Operational/Managerial Control · Individual

0% 141 facilities 2024-12-13
Fontain, Cathrine

Operational/Managerial Control · Individual

0% 1 facilities 2019-12-27
Henry, Terry

Corporate Officer · Individual

0% 140 facilities 1999-08-16
Lacerda De La Cruz, Eliesel

Operational/Managerial Control · Individual

0% 1 facilities 2022-11-19
Lay, Lisa

Corporate Officer · Individual

0% 141 facilities 2018-02-09
Life Care Centers Of America, Inc.

Operational/Managerial Control · Organization

0% 194 facilities 1994-11-01
Long, Zofia

Operational/Managerial Control · Individual

0% 20 facilities 2004-03-15
Preston, Aubrey

Operational/Managerial Control · Individual

0% 135 facilities 2024-12-13
Swanker, Richard

Corporate Officer · Individual

0% 143 facilities 2011-04-01
Szabo, Sherry

Operational/Managerial Control · Individual

0% 1 facilities 2023-05-31
Thurmond, Joan

Corporate Officer · Individual

0% 191 facilities 2000-09-22
Ziegler, James

Operational/Managerial Control · Individual

0% 140 facilities 2024-12-13

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Staffing
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Fines
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Fines
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