San Antonio, TX

Legend Oaks Healthcare and Rehabilitation - West S

5-star overall rating with 4-star inspections with $8,632 in total fines with 3 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

222 Bertetti Dr, San Antonio, TX

(210) 673-1700

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

124

Certified beds

Average residents

108

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Ensign Group

Operator or chain grouping

Approved since

2012-05-31

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

329 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.46

Registered nurse staffing · state 0.44 · national 0.68

LPN hours / resident day

1.06

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

1.96

Nurse aide staffing · state 2.01 · national 2.35

Total nurse hours

3.49

All reported nurse hours · state 3.40 · national 3.89

Licensed hours

1.52

RN + LPN hours · state 1.38 · national 1.54

Weekend hours

3.10

Weekend nurse staffing · state 2.99 · national 3.43

Weekend RN hours

0.35

Weekend registered nurse coverage · state 0.34 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.48

CMS adjusted RN staffing hours

Adjusted total hours

3.61

CMS adjusted total nurse staffing hours

Case-mix index

1.32

Higher values indicate more complex resident acuity

RN turnover

36%

Annual RN turnover · state 52% · national 45%

Total nurse turnover

33%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,097

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

18.02

Composite VBP score used to determine payment impact.

Payment multiplier

0.9819

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 19.76% · Performance 22.38% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 6.71% · Performance 8.89% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

7.21

Baseline 35.37% · Performance 34.21% · Measure score 7.21 · Achievement 7.21 · Improvement 0.60

Adjusted total nurse staffing

0

Baseline 3.16 hours · Performance 3.03 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.54%
10.72%
0.2 pts better
No Different than the National Rate · Eligible stays 88 · Observed rate 11.36% · Lower 95% interval 7.67%
Discharge to community 62.18%
50.57%
11.6 pts better
Better than the National Rate · Eligible stays 66 · Observed rate 57.58% · Lower 95% interval 51.23%
Medicare spending per beneficiary 0.97
1.02
0.1 pts better
Drug regimen review with follow-up 96.97%
95.27%
1.7 pts better
Numerator 64 · Denominator 66
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 66
Discharge self-care score 59.09%
53.69%
5.4 pts better
Numerator 26 · Denominator 44
Discharge mobility score 38.64%
50.94%
12.3 pts worse
Numerator 17 · Denominator 44
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 66 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 8.89%
7.12%
1.8 pts worse
No Different than the National Rate · Eligible stays 60 · Observed rate 13.33% · Lower 95% interval 4.87%
Staff COVID-19 vaccination coverage 36.24%
8.2%
28 pts better
Numerator 54 · Denominator 149
Staff flu vaccination coverage 9.04%
42%
33 pts worse
Numerator 17 · Denominator 188
Discharge function score 72.73%
56.45%
16.3 pts better
Numerator 32 · Denominator 44
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 23 · Denominator 23
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 38 · Denominator 38
Resident COVID-19 vaccinations up to date 11.76%
25.2%
13.4 pts worse
Numerator 4 · Denominator 34

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.8
2.1
0.3 pts better
1.9
0.1 pts better
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.3 · Expected 1.4 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.8
2.1
1.3 pts better
1.8
1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.6 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
97.1%
2.6 pts better
93.4%
6.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 98.8% · 4Q avg 99.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
97.9%
2.1 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 0.6%
3.3%
2.7 pts better
3.3%
2.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.7%
2.7%
3 pts worse
11.4%
5.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.2% · Q2 5.7% · Q3 6.5% · Q4 2.6% · 4Q avg 5.7%
Percentage of long-stay residents who lose too much weight 4.8%
3.3%
1.5 pts worse
5.4%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.4% · Q2 3.3% · Q3 8.3% · Q4 0.0% · 4Q avg 4.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 11.4%
18.9%
7.5 pts better
19.6%
8.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.6% · Q2 9.2% · Q3 9.6% · Q4 15.1% · 4Q avg 11.4%
Percentage of long-stay residents who received an antipsychotic medication 3.6%
10.8%
7.2 pts better
16.7%
13.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 4.4% · Q3 3.3% · Q4 5.2% · 4Q avg 3.6% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 39.5%
15.4%
24.1 pts worse
16.3%
23.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 41.0% · Q4 49.9% · 4Q avg 39.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 15.2%
16.1%
0.9 pts better
14.9%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.9% · Q2 18.0% · Q3 21.7% · Q4 10.0% · 4Q avg 15.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.5%
0.5 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.3%
0.8%
1.5 pts worse
1.7%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.4% · Q3 2.4% · Q4 5.0% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 21.2%
15.0%
6.2 pts worse
19.8%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 38.2% · Q2 19.8% · Q3 16.2% · Q4 10.4% · 4Q avg 21.2%
Percentage of long-stay residents with pressure ulcers 2.7%
4.2%
1.5 pts better
5.1%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 2.8% · Q3 2.5% · Q4 2.3% · 4Q avg 2.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
89.7%
9.3 pts better
81.7%
17.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.0% · Q2 99.4% · Q3 99.2% · Q4 98.4% · 4Q avg 99.0%
Percentage of short-stay residents who had an outpatient emergency department visit 11.6%
12.0%
0.4 pts better
12.0%
0.4 pts better
Short Stay · 20240701-20250630 · Adjusted 11.6% · Observed 11.1% · Expected 10.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.3%
1.5%
1.2 pts better
1.6%
1.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.5% · Q2 0.5% · Q3 0.0% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.1%
88.0%
10.1 pts better
79.7%
18.4 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 98.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.2%
25.9%
0.3 pts worse
23.9%
2.3 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.2% · Observed 26.7% · Expected 24.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-10-31 · Fire 2024-10-31

3 health deficiencies

Top issue: Infection Control (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 2 Health 2023-09-15 · Fire 2023-09-15

7 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2022-07-15 · Fire 2022-07-15

2 health deficiencies

Top issue: Infection Control (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-10-31

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-11-22

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-12-10

F · Potential for more than minimal harm 2024-10-31

F576 · Resident Rights Deficiencies

Health

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2024-11-22

D · Potential for more than minimal harm 2024-10-31

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-11-22

J · Immediate jeopardy 2024-04-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-15

D · Potential for more than minimal harm 2024-04-12

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-04-15

D · Potential for more than minimal harm 2023-09-15

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2023-10-12

D · Potential for more than minimal harm 2023-09-15

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2023-10-12

D · Potential for more than minimal harm 2023-09-15

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-10-12

D · Potential for more than minimal harm 2023-09-15

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-12

D · Potential for more than minimal harm 2023-09-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-10-12

D · Potential for more than minimal harm 2022-07-15

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-07-22

D · Potential for more than minimal harm 2022-07-15

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-08-11

Penalties and ownership

What sits behind the stars

$8,632 2024-04-12

Fine

Fine · fine $8,632

Fine

Ownership

Dewitt Medical District

5% Or Greater Indirect Ownership Interest · Organization

100% 12 facilities 2017-04-01
Alexander, Alma

Corporate Officer · Individual

0% 9 facilities 2020-05-27
Bertetti Healthcare, Inc.

Operational/Managerial Control · Organization

0% 1 facilities 2017-04-01
Burnam, Soon

Corporate Officer · Individual

0% 323 facilities 2017-04-01
Gray, Robert

Operational/Managerial Control · Individual

0% 1 facilities 2017-12-15
Keetch, Chad

Corporate Officer · Individual

0% 176 facilities 2011-03-01
Mansoor, Saad

Operational/Managerial Control · Individual

0% 2 facilities 2023-09-12

Nearby options

Other facilities in reach

#1

The Mission At Blue Skies Of Texas East

San Antonio, TX

3-star overall rating with 3-star inspections with $17,345 in total fines with 10 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$17,345
#2

Lakeside Nursing And Rehabilitation Center

San Antonio, TX

5-star overall rating with 4-star inspections with $14,611 in total fines with 4 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
3 / 5
Fines
$14,611
#3

Westover Hills Rehabilitation And Healthcare

San Antonio, TX

4-star overall rating with 3-star inspections with $20,156 in total fines with 3 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$20,156

Jump out

Supporting pages