Federal inspection record · CMS data as of October 1, 2026

Lee Healthcare

620 Laurel Street, Lee, MA · (413) 243-2010

CMS overall rating

1 of 5

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Certified beds
88
Residents per day
76
Ownership
For-Profit
Chain
Next Step Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 8, 1999

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 1)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Massachusetts homes

Lee Healthcare carries 82 inspection points. That is fewer than 16% of Massachusetts's 339 rated homes.

5★4★3★2★1★+11 homes above 148.505102550100inspection points → fewer is better on the leftThis home · 82 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–6 pts
  • 4★ 6–24 pts
  • 3★ 24–41 pts
  • 2★ 41–76 pts
  • 1★ over 76 pts

Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

35 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 26 4 pts
E 3 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 2 0 pts
C 2 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 10, 2025 · Standard inspection · Quality of Life and Care · F684 · Corrected October 3, 2025

Everything else, by area of care

Resident Rights9D
  1. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    January 13, 2026 · Complaint · F557 · Corrected February 3, 2026

  2. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    September 10, 2025 · Standard · F578 · Corrected October 3, 2025

  3. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    September 10, 2025 · Standard · F585 · Corrected October 3, 2025

  4. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    September 10, 2025 · Standard · F628 · Corrected October 3, 2025

  5. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    July 25, 2024 · Standard · F584 · Corrected August 28, 2024

  6. B

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    July 25, 2024 · Standard · F582 · Corrected August 28, 2024

  7. B

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    July 25, 2024 · Standard · F623 · Corrected August 28, 2024

  8. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    May 9, 2023 · Standard · F580 · Corrected June 6, 2023

  9. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    May 9, 2023 · Standard · F582 · Corrected June 6, 2023

Resident Assessment and Care Planning9D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    November 19, 2025 · Complaint · F842 · Corrected December 16, 2025

  2. D

    Ensure each resident receives an accurate assessment.

    September 10, 2025 · Standard · F641 · Corrected October 3, 2025

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    September 10, 2025 · Standard · F658 · Corrected October 3, 2025

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 10, 2025 · Standard · F842 · Corrected October 3, 2025

  5. D

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    July 25, 2024 · Standard · F644 · Corrected August 28, 2024

  6. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    July 25, 2024 · Standard · F658 · Corrected August 28, 2024

  7. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    July 25, 2024 · Standard · F661 · Corrected August 28, 2024

  8. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    July 25, 2024 · Standard · F842 · Corrected August 28, 2024

  9. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 9, 2023 · Standard · F657 · Corrected June 6, 2023

Quality of Life and Care4E
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 10, 2025 · Standard · F689 · Corrected October 3, 2025

  2. D

    Provide care or services that was trauma informed and/or culturally competent.

    July 25, 2024 · Standard · F699 · Corrected August 28, 2024

  3. E

    Provide safe and appropriate respiratory care for a resident when needed.

    May 9, 2023 · Standard · F695 · Corrected June 6, 2023

  4. D

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    May 9, 2023 · Standard · F740 · Corrected June 6, 2023

Nursing and Physician Services3E
  1. E

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    September 10, 2025 · Standard · F726 · Corrected October 3, 2025

  2. E

    Observe each nurse aide's job performance and give regular training.

    September 10, 2025 · Standard · F730 · Corrected October 3, 2025

  3. C

    Post nurse staffing information every day.

    May 9, 2023 · Standard · F732 · Corrected June 6, 2023

Administration3D
  1. D

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    September 10, 2025 · Standard · F849 · Corrected October 3, 2025

  2. D

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    September 10, 2025 · Standard · F868 · Corrected October 3, 2025

  3. C

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    May 9, 2023 · Standard · F847 · Corrected June 14, 2023

Pharmacy Service2D
  1. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    September 10, 2025 · Standard · F756 · Corrected October 3, 2025

  2. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    May 9, 2023 · Standard · F758 · Corrected June 6, 2023

Infection Control2D
  1. D

    Implement a program that monitors antibiotic use.

    September 10, 2025 · Standard · F881 · Corrected October 3, 2025

  2. D

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    September 10, 2025 · Standard · F887 · Corrected October 3, 2025

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    July 21, 2026 · Complaint · F607 · Corrected August 7, 2026

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    July 25, 2024 · Standard · F812 · Corrected August 28, 2024

Inspection history

  1. 2025-09-10

    18 health deficiencies · 0 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  2. 2024-07-25

    9 health deficiencies · 2 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (4 deficiencies)

  3. 2023-05-09

    8 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 14 min of nursing staff time a day, 38 min of it from a registered nurse.

This home

3 h 14 min

Massachusetts average

3 h 56 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 70% of nursing staff and 56% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.7 pts worse2.51.81.8
Number of outpatient emergency department visits per 1000 long-stay resident days1 pts worse2.41.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.5 pts worse87.4%92.9%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine25.9 pts worse67.6%93.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.3 pts worse4.7%3.4%3.2%
Percentage of long-stay residents who have depressive symptoms1 pts worse18.4%17.4%13.5%
Percentage of long-stay residents who lose too much weight5.1 pts worse10.1%5.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.6 pts better15.9%19.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication2.4 pts worse23.9%21.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened9.5 pts better4.4%13.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased9 pts better6.8%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.1 pts worse1.8%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.7 pts worse2.4%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.6 pts worse24.0%20.4%18.3%
Percentage of long-stay residents with pressure ulcers4 pts worse8.2%4.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine27.7 pts worse51.2%78.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit9 pts worse20.8%11.8%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.5 pts better0.9%1.4%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine34 pts worse44.1%78.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.6 pts worse28.3%25.7%23.4%

·

Who owns and runs it

10 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Next Step Ma Master Subtenant, LLC5% Or Greater Direct Ownership Interest · Organization100%2 facilities
Dell'anno, DamianIndirect Ownership Interest · Individual0%14 facilities
Dell'anno, DamianIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%14 facilities
Mintz, JoshuaOperational/Managerial Control · Individual0%5 facilities
Mintz, JoshuaAdp Of The SNF · Individual0%5 facilities
Next Step Healthcare LLCOperational/Managerial Control · Organization0%14 facilities
Next Step Healthcare LLCAdp Of The SNF · Organization0%14 facilities
Stephan, WilliamIndirect Ownership Interest · Individual0%14 facilities
Thimot, FrantzOperational/Managerial Control · Individual0%1 facilities
Thimot, FrantzAdp Of The SNF · Individual0%1 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Emergency Preparedness2E
  1. E

    Implement emergency and standby power systems.

    July 25, 2024 · E41 · Corrected August 28, 2024

  2. E

    Implement emergency and standby power systems.

    May 9, 2023 · E41 · Corrected June 2, 2023

Gas, Vacuum, and Electrical Systems2E
  1. E

    Have generator or other power source capable of supplying service within 10 seconds.

    July 25, 2024 · K918 · Corrected August 28, 2024

  2. E

    Have generator or other power source capable of supplying service within 10 seconds.

    May 9, 2023 · K918 · Corrected June 2, 2023

Services1D
  1. D

    Have elevators that firefighters can control in the event of a fire.

    May 9, 2023 · K531 · Corrected June 2, 2023

·

Other homes nearby

  1. Worst citation, 3 yrs
    E
    Nursing / resident / day
    4 h 41 min
    Fines
    $0
  2. Mount Carmel Care Center

    Lenox, MA · Carmelite Sisters For The Aged And Infirmed

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 12 min
    Fines
    $46,410
  3. Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 31 min
    Fines
    $0