Richmond, VA

Lakewood Manor

3-star overall rating with 3-star inspections with 3 recent health deficiencies

1900 Lauderdale Drive, Richmond, VA

(804) 740-2900

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

96

Certified beds

Average residents

85

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2010-04-20

CMS approved date

Coverage

Medicare

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.63

Registered nurse staffing

LPN hours / resident day

1.38

Licensed practical nurse staffing

Aide hours / resident day

2.61

Nurse aide staffing

Weekend hours

4.17

Weekend nurse staffing

RN turnover

53%

Annual RN turnover

Total nurse turnover

38%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.9
1.5
0.6 pts better
1.9
1 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 0.7
1.4
0.7 pts better
1.8
1.1 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 76.8%
91.2%
14.4 pts worse
93.4%
16.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 50.8%
94.0%
43.2 pts worse
95.5%
44.7 pts worse
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 3.6%
3.6%
About the same
3.3%
0.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 1.5%
15.7%
14.2 pts better
11.4%
9.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 6.3%
5.7%
0.6 pts worse
5.4%
0.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 10.2%
20.2%
10 pts better
19.6%
9.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 20.2%
15.0%
5.2 pts worse
16.7%
3.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 21.8%
17.5%
4.3 pts worse
16.3%
5.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 14.0%
15.7%
1.7 pts better
14.9%
0.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.0%
0.5%
1.5 pts worse
1.0%
1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 2.3%
1.6%
0.7 pts worse
1.7%
0.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 28.3%
22.2%
6.1 pts worse
19.8%
8.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 5.7%
5.2%
0.5 pts worse
5.1%
0.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 33.2%
74.6%
41.4 pts worse
81.7%
48.5 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 10.6%
11.7%
1.1 pts better
12.0%
1.4 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 1.7%
1.2%
0.5 pts worse
1.6%
0.1 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 24.9%
73.6%
48.7 pts worse
79.7%
54.8 pts worse
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 25.4%
22.0%
3.4 pts worse
23.9%
1.5 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2023-06-23 · Fire 2023-06-23

3 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2021-04-01 · Fire 2021-04-01

15 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2018-08-16 · Fire 2018-08-16

4 health deficiencies

Top issue: Infection Control (1 deficiency)

9 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2021-04-01

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2021-05-07

E · Potential for more than minimal harm 2018-08-16

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2018-11-09

D · Potential for more than minimal harm 2018-08-16

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2018-11-09

D · Potential for more than minimal harm 2018-08-16

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2018-11-09

D · Potential for more than minimal harm 2018-08-16

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2018-11-09

D · Potential for more than minimal harm 2018-08-16

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2018-11-09

D · Potential for more than minimal harm 2018-08-16

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2018-11-09

D · Potential for more than minimal harm 2018-08-16

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2018-11-09

D · Potential for more than minimal harm 2018-08-16

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2018-11-09

D · Potential for more than minimal harm 2018-08-16

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2018-11-09

Inspection history

Recent health citations

F · Potential for more than minimal harm 2023-06-23

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-07-20

D · Potential for more than minimal harm 2023-06-23

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-07-20

C · Minimal harm 2023-06-23

F577 · Resident Rights Deficiencies

Health

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2023-07-20

G · Actual harm 2021-04-01

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2021-06-16

E · Potential for more than minimal harm 2021-04-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-04-01

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-04-01

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-04-01

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-04-01

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-04-01

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-04-01

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-04-01

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-04-01

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-04-01

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-04-01

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-04-01

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-06-16

D · Potential for more than minimal harm 2021-04-01

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2021-07-30

D · Potential for more than minimal harm 2021-04-01

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-06-16

D · Potential for more than minimal harm 2018-08-16

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2018-09-28

D · Potential for more than minimal harm 2018-08-16

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2018-09-28

D · Potential for more than minimal harm 2018-08-16

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2018-09-28

D · Potential for more than minimal harm 2018-08-16

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2018-09-28

Penalties and ownership

What sits behind the stars

Ownership

Virginia Baptist Homes Inc

5% Or Greater Direct Ownership Interest · Organization

100% 4 facilities 2009-04-01
Albritton, Tracey

Corporate Officer · Individual

0% 4 facilities 2021-12-01
Bales, James

Corporate Director · Individual

0% 4 facilities 2019-01-01
Brooks, Sharon

Corporate Director · Individual

0% 4 facilities 2021-01-01
Browning, Herbert

Corporate Director · Individual

0% 3 facilities 2018-02-01
Carlton, Daniel

Corporate Officer · Individual

0% 4 facilities 2021-12-31
Carter, Valerie

Corporate Director · Individual

0% 3 facilities 2018-02-01
Cave, R

Corporate Director · Individual

0% 4 facilities 2021-12-31
Cook, Jonathan

Corporate Officer · Individual

0% 4 facilities 2016-05-01
Franks, Tiffany

Corporate Director · Individual

0% 3 facilities 2020-01-01
Harris, Charles

Corporate Director · Individual

0% 7 facilities 2018-02-01
Hawthorne, Lisa

Corporate Officer · Individual

0% 3 facilities 2021-06-14
Jung, John

Corporate Director · Individual

0% 4 facilities 2021-01-01
Keck, Michael

Corporate Director · Individual

0% 3 facilities 2009-04-01
Marchello, Sallie

Corporate Director · Individual

0% 4 facilities 2018-01-01
Markwith, Christopher

Corporate Officer · Individual

0% 3 facilities 2018-01-31
Moran, Christine

Corporate Officer · Individual

0% 4 facilities 2021-03-31
Oakey, Samuel

Corporate Director · Individual

0% 4 facilities 2018-02-01
Owens, Arne

Corporate Director · Individual

0% 4 facilities 2020-01-01
Poats, Jim

Corporate Director · Individual

0% 4 facilities 2022-01-01
Poma, John

Corporate Director · Individual

0% 3 facilities 2021-01-01
Robinson, John

Corporate Officer · Individual

0% 6 facilities 2016-05-01
Rusnak, Heather

W-2 Managing Employee · Individual

0% 1 facilities 2021-03-08
Scott, Matthew

Corporate Director · Individual

0% 5 facilities 2018-02-01
Thomson, Gary

Corporate Director · Individual

0% 4 facilities 2022-01-01
Virginia Baptist Homes Inc

Operational/Managerial Control · Organization

0% 4 facilities 2009-04-01

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Staffing
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Fines
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Overall
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Staffing
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Fines
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#3

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