Federal inspection record · CMS data as of October 1, 2026

Lake Balboa Care Center

16955 Vanowen Street, Van Nuys, CA · (818) 343-0700

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
50
Residents per day
46
Ownership
For-Profit
Chain
The Ensign Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
May 1, 1972

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Lake Balboa Care Center carries 78 inspection points. That is fewer than 56% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 78 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

30 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 18 4 pts
E 9 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 3 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Rights8E
  1. E

    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

    July 23, 2026 · Complaint · F620 · Corrected August 15, 2026

  2. D

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    July 23, 2026 · Complaint · F582 · Corrected August 15, 2026

  3. D

    Keep residents' personal and medical records private and confidential.

    January 26, 2026 · Complaint · F583 · Corrected February 11, 2026

  4. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    March 30, 2025 · Standard · F550 · Corrected April 8, 2025

  5. D

    Keep residents' personal and medical records private and confidential.

    March 30, 2025 · Standard · F583 · Corrected April 8, 2025

  6. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    March 21, 2024 · Standard · F550 · Corrected April 10, 2024

  7. D

    Reasonably accommodate the needs and preferences of each resident.

    March 21, 2024 · Standard · F558 · Corrected April 10, 2024

  8. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    March 21, 2024 · Standard · F578 · Corrected April 10, 2024

Nutrition and Dietary6E
  1. D

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    April 12, 2026 · Standard · F804 · Corrected May 4, 2026

  2. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 12, 2026 · Standard · F812 · Corrected May 4, 2026

  3. D

    Dispose of garbage and refuse properly.

    April 12, 2026 · Standard · F814 · Corrected May 4, 2026

  4. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 12, 2026 · Complaint · F812 · Corrected April 3, 2026

  5. D

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    March 12, 2026 · Complaint · F806 · Corrected April 3, 2026

  6. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 21, 2024 · Standard · F812 · Corrected April 10, 2024

Quality of Life and Care5E
  1. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 12, 2026 · Standard · F684 · Corrected May 4, 2026

  2. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 12, 2026 · Complaint · F684 · Corrected April 3, 2026

  3. E

    Provide enough food/fluids to maintain a resident's health.

    March 12, 2026 · Complaint · F692 · Corrected April 3, 2026

  4. D

    Provide safe, appropriate pain management for a resident who requires such services.

    March 30, 2025 · Standard · F697 · Corrected April 8, 2025

  5. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    December 18, 2024 · Complaint · F684 · Corrected January 10, 2025

Infection Control4E
  1. E

    Provide and implement an infection prevention and control program.

    April 12, 2026 · Standard · F880 · Corrected May 4, 2026

  2. D

    Provide and implement an infection prevention and control program.

    December 5, 2025 · Complaint · F880 · Corrected December 18, 2025

  3. D

    Provide and implement an infection prevention and control program.

    March 30, 2025 · Standard · F880 · Corrected April 8, 2025

  4. D

    Provide and implement an infection prevention and control program.

    December 13, 2024 · Complaint · F880 · Corrected January 21, 2025

Environmental3B
  1. B

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    April 12, 2026 · Standard · F912 · Corrected May 4, 2026

  2. B

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    March 30, 2025 · Standard · F912 · Corrected April 8, 2025

  3. B

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    March 21, 2024 · Standard · F912 · Corrected April 10, 2024

Resident Assessment and Care Planning2E
  1. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    April 12, 2026 · Standard · F656 · Corrected May 4, 2026

  2. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    April 12, 2026 · Standard · F842 · Corrected May 4, 2026

Pharmacy Service2E
  1. E

    Ensure that residents are free from significant medication errors.

    April 12, 2026 · Standard · F760 · Corrected May 4, 2026

  2. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 21, 2024 · Standard · F755 · Corrected April 10, 2024

Inspection history

  1. 2026-04-12

    17 health deficiencies · 2 fire-safety deficiencies

    Top issue: Nutrition and Dietary (5 deficiencies)

  2. 2025-03-30

    7 health deficiencies · 3 fire-safety deficiencies

    Top issue: Infection Control (2 deficiencies)

  3. 2024-03-21

    6 health deficiencies · 6 fire-safety deficiencies

    Top issue: Resident Rights (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 5 h of nursing staff time a day, 1 h 3 min of it from a registered nurse.

This home

5 h

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 21% of nursing staff and 20% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.2 pts better99.8%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.9 pts better7.2%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts better0.5%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine2.6 pts better95.7%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission0.8 pts worse23.4%22.6%23.4%

·

Who owns and runs it

13 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Barron, CraigManaging Control - Governing Body · Individual0%1 facilities
Barron, CraigOperational/Managerial Control · Individual0%1 facilities
Barron, CraigAdp Of The SNF · Individual0%1 facilities
Burnam, SoonCorporate Officer · Individual0%353 facilities
Ensign Services IncAdp Of The SNF · Organization0%299 facilities
Gamero, AliciaCorporate Officer · Individual0%4 facilities
Keetch, ChadCorporate Officer · Individual0%301 facilities
Port, BarryIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%203 facilities
Sato, AmiCorporate Officer · Individual0%151 facilities
Shirazi, KeyvanManaging Control - Governing Body · Individual0%2 facilities
Shirazi, KeyvanOperational/Managerial Control · Individual0%2 facilities
Shirazi, KeyvanAdp Of The SNF · Individual0%2 facilities
Willits, AdamCorporate Director · Individual0%77 facilities

·

Fire safety

11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5E
  1. D

    Inspect, test, and maintain automatic sprinkler systems.

    April 12, 2026 · K353 · Corrected April 24, 2026

  2. D

    Provide properly protected cooking facilities.

    March 30, 2025 · K324 · Corrected April 11, 2025

  3. E

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    March 21, 2024 · K346 · Corrected April 11, 2024

  4. D

    Install an approved automatic sprinkler system.

    March 21, 2024 · K351 · Corrected April 11, 2024

  5. D

    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    March 21, 2024 · K362 · Corrected April 11, 2024

Gas, Vacuum, and Electrical Systems3D
  1. C

    Have generator or other power source capable of supplying service within 10 seconds.

    April 12, 2026 · K918 · Corrected April 24, 2026

  2. D

    Ensure proper usage of power strips and extension cords.

    March 30, 2025 · K920 · Corrected April 11, 2025

  3. D

    Have proper medical gas storage and administration areas.

    March 21, 2024 · K923 · Corrected April 11, 2024

Services2D
  1. D

    Have properly installed electrical wiring and gas equipment.

    March 30, 2025 · K511 · Corrected April 11, 2025

  2. D

    Have properly installed electrical wiring and gas equipment.

    March 21, 2024 · K511 · Corrected April 11, 2024

Egress1E
  1. E

    Install emergency lighting that can last at least 1 1/2 hours.

    March 21, 2024 · K291 · Corrected April 11, 2024

·

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