San Francisco, CA

Laguna Honda Hospital & Rehabilitation Ctr D/P SNF

3-star overall rating with 2-star inspections with abuse icon flag with $55,499 in total fines with 11 recent health deficiencies with 13 fire-safety deficiencies in the latest cycle

375 Laguna Honda Blvd., San Francisco, CA

(415) 759-2300

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

769

Certified beds

Average residents

541

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2024-05-30

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

2.24

Registered nurse staffing

LPN hours / resident day

0.84

Licensed practical nurse staffing

Aide hours / resident day

3.64

Nurse aide staffing

Weekend hours

5.40

Weekend nurse staffing

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
2.3
0.1 pts better
1.9
0.3 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.0
1.6
0.6 pts better
1.8
0.8 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.8%
98.5%
2.7 pts worse
93.4%
2.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.6%
98.2%
0.4 pts better
95.5%
3.1 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 1.5%
1.6%
0.1 pts better
3.3%
1.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 1.0%
6.8%
5.8 pts better
11.4%
10.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 3.4%
4.1%
0.7 pts better
5.4%
2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 11.7%
13.7%
2 pts better
19.6%
7.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 15.5%
14.2%
1.3 pts worse
16.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.8%
0.4%
0.4 pts worse
0.1%
0.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 20.1%
11.0%
9.1 pts worse
16.3%
3.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 12.7%
10.7%
2 pts worse
14.9%
2.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.6%
1.0%
0.4 pts better
1.0%
0.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.7%
1.2%
0.5 pts better
1.7%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 13.6%
10.9%
2.7 pts worse
19.8%
6.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 4.4%
4.7%
0.3 pts better
5.1%
0.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 61.9%
94.0%
32.1 pts worse
81.7%
19.8 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 8.2%
11.2%
3 pts better
12.0%
3.8 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 4.3%
1.5%
2.8 pts worse
1.6%
2.7 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 91.1%
93.2%
2.1 pts worse
79.7%
11.4 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.5%
23.2%
0.3 pts worse
23.9%
0.4 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-02 · Fire 2025-05-02

11 health deficiencies

Top issue: Nutrition and Dietary (3 deficiencies)

13 fire-safety deficiencies

Top issue: Smoke (7 deficiencies)

Cycle 2 Health 2024-11-08 · Fire 2024-11-08

10 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

9 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2023-12-01 · Fire 2023-12-01

18 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

12 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-12-11

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Not marked corrected

C · Minimal harm 2025-08-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-18

D · Potential for more than minimal harm 2025-05-02

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-02

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-02

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-02

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-02

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-02

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-02

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-02

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-06-02

D · Potential for more than minimal harm 2025-05-02

K908 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

Corrected 2025-06-02

C · Minimal harm 2025-05-02

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-06-02

C · Minimal harm 2025-05-02

K771 · Miscellaneous Deficiencies

Fire Safety

Ensure that smoke control systems are tested and documented in accordance with established engineering principles.

Corrected 2025-06-02

D · Potential for more than minimal harm 2024-11-08

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-12-09

D · Potential for more than minimal harm 2024-11-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-09

D · Potential for more than minimal harm 2024-11-08

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-12-09

D · Potential for more than minimal harm 2024-11-08

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-12-09

D · Potential for more than minimal harm 2024-11-08

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-12-09

D · Potential for more than minimal harm 2024-11-08

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2024-12-09

C · Minimal harm 2024-11-08

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-12-09

C · Minimal harm 2024-11-08

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-12-09

C · Minimal harm 2024-11-08

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-12-09

D · Potential for more than minimal harm 2023-12-01

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-01

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-01

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-01

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-01

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-01

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-01

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-01

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-01

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-01

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-01

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2024-01-12

C · Minimal harm 2023-12-01

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-01-12

Inspection history

Recent health citations

G · Actual harm 2025-08-01

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-08-27

D · Potential for more than minimal harm 2025-06-04

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-07-04

F · Potential for more than minimal harm 2025-05-02

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2025-06-01

F · Potential for more than minimal harm 2025-05-02

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-06-01

D · Potential for more than minimal harm 2025-05-02

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-06-01

D · Potential for more than minimal harm 2025-05-02

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-06-01

D · Potential for more than minimal harm 2025-05-02

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-06-01

D · Potential for more than minimal harm 2025-05-02

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-06-01

D · Potential for more than minimal harm 2025-05-02

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-06-01

D · Potential for more than minimal harm 2025-05-02

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2025-06-01

D · Potential for more than minimal harm 2025-05-02

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-01

F · Potential for more than minimal harm 2024-11-08

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-12-08

F · Potential for more than minimal harm 2024-11-08

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2024-12-08

D · Potential for more than minimal harm 2024-11-08

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-12-08

D · Potential for more than minimal harm 2024-11-08

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-12-08

D · Potential for more than minimal harm 2024-11-08

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-12-08

D · Potential for more than minimal harm 2024-11-08

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-12-08

D · Potential for more than minimal harm 2024-10-02

F687 · Quality of Life and Care Deficiencies

Health

Provide appropriate foot care.

Corrected 2024-11-01

G · Actual harm 2024-05-03

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-28

G · Actual harm 2024-04-19

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-28

D · Potential for more than minimal harm 2024-04-19

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-05-28

G · Actual harm 2024-02-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-27

G · Actual harm 2024-02-09

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-27

G · Actual harm 2024-02-09

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-27

E · Potential for more than minimal harm 2023-12-01

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-31

E · Potential for more than minimal harm 2023-12-01

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-31

E · Potential for more than minimal harm 2023-12-01

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-01-31

E · Potential for more than minimal harm 2023-12-01

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-12-01

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-12-01

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-12-01

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-12-01

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-12-01

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-12-01

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-12-01

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-12-01

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-12-01

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-12-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-01-31

D · Potential for more than minimal harm 2023-12-01

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-01-31

Penalties and ownership

What sits behind the stars

$17,323 2025-08-01

Fine

Fine · fine $17,323

Fine

$4,938 2024-02-20

Fine

Fine · fine $4,938

Fine

$4,938 2024-02-12

Fine

Fine · fine $4,938

Fine

$12,534 2024-01-22

Fine

Fine · fine $12,534

Fine

$3,418 2024-01-08

Fine

Fine · fine $3,418

Fine

$2,823 2024-01-02

Fine

Fine · fine $2,823

Fine

$6,351 2023-12-11

Fine

Fine · fine $6,351

Fine

$3,174 2023-11-06

Fine

Fine · fine $3,174

Fine

Ownership

City & County Of San Francisco

5% Or Greater Direct Ownership Interest · Organization

100% 2 facilities 1966-01-01
Arnold, Timothy

Corporate Director · Individual

0% 2 facilities 2023-08-01
Carton-Wade, Jennifer

Operational/Managerial Control · Individual

0% 1 facilities 2023-08-01
Drew, Jeffrey

Operational/Managerial Control · Individual

0% 1 facilities 2025-08-01
Istvan, Thomas

Corporate Director · Individual

0% 2 facilities 2023-08-01
Lam, Albert

Operational/Managerial Control · Individual

0% 1 facilities 2024-01-16
Sidhu, Diltar

Operational/Managerial Control · Individual

0% 1 facilities 2023-08-01
Talai, Nawzaneen

Operational/Managerial Control · Individual

0% 1 facilities 2023-08-01

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