14 health deficiencies
Top issue: Resident Rights (5 deficiencies)
1 fire-safety deficiencies
Top issue: Smoke (1 deficiency)
Lacey, WA
5-star overall rating with 4-star inspections with $7,443 in total fines with 14 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle
4524 Intelco Loop Se, Lacey, WA
(360) 491-9890
Overall
5 / 5
CMS overall stars
Health inspections
4 / 5
Survey and complaint cycles
Staffing
3 / 5
RN + nurse staffing
Quality measures
5 / 5
Resident outcomes and process measures
Quick facts
Beds
120
Certified beds
Average residents
115
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Hill Valley Healthcare
Operator or chain grouping
Approved since
2012-07-25
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
40 facilities
Chain averages 2 overall / 2 health / 2 staffing / 4 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.63
Registered nurse staffing · state 0.88 · national 0.68
LPN hours / resident day
1.14
Licensed practical nurse staffing · state 0.81 · national 0.87
Aide hours / resident day
2.16
Nurse aide staffing · state 2.69 · national 2.35
Total nurse hours
3.93
All reported nurse hours · state 4.39 · national 3.89
Licensed hours
1.78
RN + LPN hours · state 1.70 · national 1.54
Weekend hours
3.55
Weekend nurse staffing · state 3.79 · national 3.43
Weekend RN hours
0.39
Weekend registered nurse coverage · state 0.63 · national 0.47
Physical therapist
0.08
Reported PT staffing · state 0.09 · national 0.07
Adjusted RN hours
0.61
CMS adjusted RN staffing hours
Adjusted total hours
3.79
CMS adjusted total nurse staffing hours
Case-mix index
1.42
Higher values indicate more complex resident acuity
RN turnover
52%
Annual RN turnover · state 47% · national 45%
Total nurse turnover
54%
Annual nurse turnover · state 47% · national 46%
SNF VBP
Program rank
4,287
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
40.56
Composite VBP score used to determine payment impact.
Payment multiplier
0.9935
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
7.11
Baseline 16.22% · Performance 18.14% · Measure score 7.11 · Achievement 7.11 · Improvement 0
Healthcare-associated infections
5.69
Baseline 3.91% · Performance 6.13% · Measure score 5.69 · Achievement 5.69 · Improvement 0
Total nurse turnover
2.20
Baseline 53.33% · Performance 54.70% · Measure score 2.20 · Achievement 2.20 · Improvement 0
Adjusted total nurse staffing
1.22
Baseline 3.70 hours · Performance 3.43 hours · Measure score 1.22 · Achievement 1.22 · Improvement 0
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 9.12% |
10.72%
1.6 pts better
|
No Different than the National Rate · Eligible stays 350 · Observed rate 8% · Lower 95% interval 7.12% |
| Discharge to community | 60.73% |
50.57%
10.2 pts better
|
Better than the National Rate · Eligible stays 371 · Observed rate 55.53% · Lower 95% interval 55.55% |
| Medicare spending per beneficiary | 0.81 |
1.02
0.2 pts better
|
|
| Drug regimen review with follow-up | 94.78% |
95.27%
0.5 pts worse
|
Numerator 218 · Denominator 230 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 230 |
| Discharge self-care score | 45.95% |
53.69%
7.7 pts worse
|
Numerator 85 · Denominator 185 |
| Discharge mobility score | 45.95% |
50.94%
5 pts worse
|
Numerator 85 · Denominator 185 |
| Pressure ulcers or injuries, new or worsened | 2.17% |
2.29%
0.1 pts better
|
Numerator 5 · Denominator 230 · Adjusted rate 2.79% |
| Healthcare-associated infections requiring hospitalization | 6.14% |
7.12%
1 pts better
|
No Different than the National Rate · Eligible stays 246 · Observed rate 5.28% · Lower 95% interval 4.29% |
| Staff COVID-19 vaccination coverage | 1.38% |
8.2%
6.8 pts worse
|
Numerator 3 · Denominator 218 |
| Staff flu vaccination coverage | 16.38% |
42%
25.6 pts worse
|
Numerator 47 · Denominator 287 |
| Discharge function score | 55.14% |
56.45%
1.3 pts worse
|
Numerator 102 · Denominator 185 |
| Transfer of health information to provider | 86.59% |
95.95%
9.4 pts worse
|
Numerator 71 · Denominator 82 |
| Transfer of health information to patient | 92.54% |
96.28%
3.7 pts worse
|
Numerator 124 · Denominator 134 |
| Resident COVID-19 vaccinations up to date | 35.56% |
25.2%
10.4 pts better
|
Numerator 48 · Denominator 135 |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 96.5% |
96.0%
0.5 pts better
|
93.4%
3.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 98.5% · Q2 95.8% · Q3 95.3% · Q4 96.3% · 4Q avg 96.5% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 90.0% |
93.8%
3.8 pts worse
|
95.5%
5.5 pts worse
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 90.0% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.8% |
2.6%
1.8 pts better
|
3.3%
2.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.8% · Q3 0.0% · Q4 0.0% · 4Q avg 0.8% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 5.7% |
16.3%
10.6 pts better
|
11.4%
5.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 9.2% · Q3 8.6% · Q4 0.0% · 4Q avg 5.7% |
| Percentage of long-stay residents who lose too much weight | 9.2% |
5.8%
3.4 pts worse
|
5.4%
3.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 13.6% · Q2 10.3% · Q3 4.9% · Q4 7.8% · 4Q avg 9.2% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 13.9% |
12.1%
1.8 pts worse
|
19.6%
5.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 12.5% · Q2 17.4% · Q3 13.1% · Q4 11.8% · 4Q avg 13.9% |
| Percentage of long-stay residents who received an antipsychotic medication | 16.2% |
15.9%
0.3 pts worse
|
16.7%
0.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 14.3% · Q2 16.1% · Q3 16.3% · Q4 18.6% · 4Q avg 16.2% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.1%
0.1 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 19.6% |
20.0%
0.4 pts better
|
16.3%
3.3 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q2 10.4% · Q3 28.0% · Q4 33.6% · 4Q avg 19.6% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 8.9% |
15.8%
6.9 pts better
|
14.9%
6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 4.9% · Q2 7.5% · Q3 13.6% · Q4 10.2% · 4Q avg 8.9% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.1% |
1.2%
0.1 pts better
|
1.0%
0.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 1.5% · Q3 1.6% · Q4 0.0% · 4Q avg 1.1% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.8% |
1.7%
0.9 pts better
|
1.7%
0.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 0.0% · Q3 0.0% · Q4 1.9% · 4Q avg 0.8% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 24.9% |
23.5%
1.4 pts worse
|
19.8%
5.1 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 9.1% · Q2 30.2% · Q3 30.7% · Q4 28.8% · 4Q avg 24.9% |
| Percentage of long-stay residents with pressure ulcers | 5.3% |
4.7%
0.6 pts worse
|
5.1%
0.2 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 9.2% · Q2 1.4% · Q3 6.1% · Q4 4.9% · 4Q avg 5.3% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 90.7% |
87.7%
3 pts better
|
81.7%
9 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 92.7% · Q2 93.9% · Q3 92.1% · Q4 85.2% · 4Q avg 90.7% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 10.3% |
13.2%
2.9 pts better
|
12.0%
1.7 pts better
|
Short Stay · 20240701-20250630 · Adjusted 10.3% · Observed 9.8% · Expected 10.7% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.9% |
1.4%
0.5 pts better
|
1.6%
0.7 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 1.4% · Q3 0.9% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 86.5% |
82.0%
4.5 pts better
|
79.7%
6.8 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 86.5% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 16.6% |
19.9%
3.3 pts better
|
23.9%
7.3 pts better
|
Short Stay · 20240701-20250630 · Adjusted 16.6% · Observed 15.9% · Expected 22.8% · Used in QM five-star |
Survey summary
Top issue: Resident Rights (5 deficiencies)
1 fire-safety deficiencies
Top issue: Smoke (1 deficiency)
Top issue: Resident Assessment and Care Planning (5 deficiencies)
2 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Top issue: Quality of Life and Care (4 deficiencies)
7 fire-safety deficiencies
Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)
Fire safety
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-07-08
Fire Safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2024-09-05
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-09-05
Fire Safety
Establish policies and procedures for medical documentation.
Corrected 2023-10-13
Fire Safety
Conduct testing and exercise requirements.
Corrected 2023-10-13
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2023-10-09
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2023-10-13
Fire Safety
Ensure that testing and maintenance of electrical equipment is performed.
Corrected 2023-10-17
Fire Safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Corrected 2023-10-17
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2023-10-09
Inspection history
Health
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2026-01-21
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2026-01-09
Health
Provide and implement an infection prevention and control program.
Corrected 2026-01-09
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-07-18
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2025-07-18
Health
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2025-07-18
Health
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected 2025-07-18
Health
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2025-07-18
Health
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2025-07-18
Health
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2025-07-18
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2025-07-18
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2025-07-18
Health
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected 2025-06-23
Health
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected 2025-07-28
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2025-02-25
Health
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected 2024-09-25
Health
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected 2024-09-25
Health
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected 2024-09-25
Health
Ensure each resident receives an accurate assessment.
Corrected 2024-09-25
Health
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected 2024-09-25
Health
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected 2024-09-25
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-09-25
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-09-25
Health
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected 2024-09-25
Health
Ensure that residents are free from significant medication errors.
Corrected 2024-09-25
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-09-25
Health
Keep all essential equipment working safely.
Corrected 2024-09-25
Health
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-04-29
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-04-29
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2023-10-09
Health
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2023-10-09
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2023-10-09
Health
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected 2023-10-09
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2023-10-09
Health
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected 2023-10-09
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2023-10-09
Penalties and ownership
Fine · fine $7,443
Fine
5% Or Greater Direct Ownership Interest · Organization
Operational/Managerial Control · Individual
Corporate Officer · Individual
Operational/Managerial Control · Organization
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
Operational/Managerial Control · Individual
Corporate Officer · Individual
5% Or Greater Indirect Ownership Interest · Organization
Nearby options
Lacey, WA
5-star overall rating with 4-star inspections with $11,190 in total fines with 8 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle
Lacey, WA
1-star overall rating with 1-star inspections with Special Focus status with $202,635 in total fines with 59 recent health deficiencies with 19 fire-safety deficiencies in the latest cycle
Olympia, WA
4-star overall rating with 3-star inspections with $8,278 in total fines with 17 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle
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