Federal inspection record · CMS data as of October 1, 2026

Kulana Malama

91-1360 Karayan Street, Ewa Beach, HI · (808) 681-1200

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
33
Residents per day
35
Ownership
For-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
May 1, 2007

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Hawaii.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 5)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Hawaii homes

Kulana Malama carries 20 inspection points. That is fewer than 88% of Hawaii's 41 rated homes.

5★4★3★2★1★+1 homes above 137.605102550100inspection points → fewer is better on the leftThis home · 20 pts · 5★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Hawaii: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–20 pts
  • 4★ 20–48 pts
  • 3★ 48–69 pts
  • 2★ 69–86 pts
  • 1★ over 86 pts

Bars show every rated home in Hawaii by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

23 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 19 4 pts
E 2 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. J

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    June 18, 2025 · Complaint inspection · Nursing and Physician Services · F726 · Corrected June 20, 2025

Everything else, by area of care

Resident Assessment and Care Planning5D
  1. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    September 26, 2025 · Complaint · F842 · Corrected November 7, 2025

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 18, 2025 · Complaint · F656 · Corrected June 20, 2025

  3. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    June 6, 2024 · Standard · F661 · Corrected July 28, 2024

  4. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 6, 2024 · Standard · F842 · Corrected July 28, 2024

  5. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 23, 2023 · Standard · F656 · Corrected July 14, 2023

Infection Control4F
  1. E

    Provide and implement an infection prevention and control program.

    September 26, 2025 · Standard · F880 · Corrected November 7, 2025

  2. D

    Provide and implement an infection prevention and control program.

    June 6, 2024 · Standard · F880 · Corrected July 28, 2024

  3. F

    Provide and implement an infection prevention and control program.

    June 23, 2023 · Standard · F880 · Corrected July 14, 2023

  4. D

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    June 23, 2023 · Standard · F887 · Corrected July 14, 2023

Quality of Life and Care4D
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 18, 2025 · Complaint · F689 · Corrected March 30, 2025

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 6, 2024 · Standard · F689 · Corrected July 28, 2024

  3. D

    Provide or obtain dental services for each resident.

    June 6, 2024 · Standard · F791 · Corrected July 28, 2024

  4. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    June 23, 2023 · Standard · F693 · Corrected July 14, 2023

Resident Rights3D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    September 26, 2025 · Standard · F550 · Corrected November 30, 2025

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    June 6, 2024 · Standard · F550 · Corrected July 28, 2024

  3. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 6, 2024 · Standard · F584 · Corrected July 28, 2024

Pharmacy Service2D
  1. D

    Ensure that residents are free from significant medication errors.

    June 6, 2024 · Standard · F760 · Corrected January 7, 2024

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    June 23, 2023 · Standard · F761 · Corrected July 14, 2023

Nutrition and Dietary1D
  1. D

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 26, 2025 · Standard · F812 · Corrected November 30, 2025

Nursing and Physician Services1D
  1. D

    Provide or arrange emergency care by a doctor 24 hours a day.

    June 18, 2025 · Complaint · F713 · Corrected June 20, 2025

Administration1D
  1. D

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    June 18, 2025 · Complaint · F867 · Corrected June 20, 2025

Environmental1E
  1. E

    Keep all essential equipment working safely.

    June 23, 2023 · Standard · F908 · Corrected July 14, 2023

Inspection history

  1. 2025-09-26

    4 health deficiencies · 0 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

  2. 2024-06-06

    13 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  3. 2023-06-23

    6 health deficiencies · 0 fire-safety deficiencies

    Top issue: Infection Control (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 10 h 9 min of nursing staff time a day, 5 h 15 min of it from a registered nurse.

This home

10 h 9 min

Hawaii average

5 h

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 39% of nursing staff and 36% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$14,069 in federal fines on record over the past three years.

DatePenaltyAmount
2025-06-18Fine$14,069

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.7 pts better97.0%96.3%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.4 pts better100.0%95.6%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2 pts better0.0%2.0%3.2%
Percentage of long-stay residents who have depressive symptoms1.3 pts better0.0%1.3%13.5%
Percentage of long-stay residents who lose too much weight0.8 pts better4.5%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication45.4 pts worse54.9%9.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication12.4 pts better0.0%12.4%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.9 pts better0.0%0.9%0.7%
Percentage of long-stay residents with a urinary tract infection0.7 pts better1.5%2.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence15.6 pts better1.5%17.1%18.3%
Percentage of long-stay residents with pressure ulcers3 pts better0.5%3.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine57.2 pts worse25.9%83.1%82.3%

·

Who owns and runs it

10 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Pacific Skilled Healthcare LLC5% Or Greater Direct Ownership Interest · Organization100%3 facilities
Olsen, Spencer5% Or Greater Indirect Ownership Interest · Individual73%3 facilities
Sorensen, Kristen5% Or Greater Indirect Ownership Interest · Individual13%3 facilities
Ito, RandallW-2 Managing Employee · Individual0%1 facilities
Ito, RandallCorporate Officer · Individual0%1 facilities
Ito, RandallOperational/Managerial Control · Individual0%1 facilities
Lefler, TyrusCorporate Officer · Individual0%3 facilities
Olsen, SpencerCorporate Officer · Individual0%3 facilities
Pang, BrianCorporate Officer · Individual0%2 facilities
Yoshida, CynthiaCorporate Officer · Individual0%3 facilities

·

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