Federal inspection record · CMS data as of October 1, 2026

Knollwood Healthcare

3151-A Knollwood Drive, Mobile, AL · (251) 661-7608

  • Special Focus Facility

CMS overall rating

Not rated
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Certified beds
71
Residents per day
58
Ownership
For-Profit
Chain
Ephram Lahasky
Medicare / Medicaid
Medicare + Medicaid
Certified since
May 21, 2012

3

What inspectors found

47 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 7 150 pts

Actual harmA resident was hurt

G 3 20 pts
H 0 35 pts
I 1 45 pts

Potential for harmNo one was hurt, but could have been

D 19 4 pts
E 6 8 pts
F 8 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (13)

  1. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 11, 2026 · Complaint inspection · Quality of Life and Care · F689 · Not yet marked corrected

  2. L

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    March 27, 2025 · Complaint inspection · Resident Rights · F580 · Corrected April 25, 2025

  3. L

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    March 27, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected April 25, 2025

  4. L

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 27, 2025 · Complaint inspection · Resident Assessment and Care Planning · F658 · Corrected April 25, 2025

  5. L

    Ensure that residents are free from significant medication errors.

    March 27, 2025 · Complaint inspection · Pharmacy Service · F760 · Corrected April 25, 2025

  6. L

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    April 25, 2024 · Complaint inspection · Administration · F835 · Corrected May 29, 2024

  7. L

    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

    April 25, 2024 · Complaint inspection · Administration · F837 · Corrected May 29, 2024

  8. L

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    April 25, 2024 · Complaint inspection · Administration · F867 · Corrected May 29, 2024

  9. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 25, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected May 29, 2024

  10. I

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    April 25, 2024 · Complaint inspection · Nutrition and Dietary · F803 · Corrected September 16, 2024

  11. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    April 25, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected July 17, 2024

  12. G

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    April 25, 2024 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F607 · Corrected July 17, 2024

  13. G

    Provide enough food/fluids to maintain a resident's health.

    April 25, 2024 · Complaint inspection · Quality of Life and Care · F692 · Corrected September 16, 2024

Everything else, by area of care

Freedom from Abuse, Neglect, and Exploitation7D
  1. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 6, 2026 · Complaint · F609 · Corrected April 16, 2026

  2. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    May 22, 2025 · Complaint · F600 · Corrected May 6, 2025

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 27, 2025 · Complaint · F609 · Corrected April 25, 2025

  4. D

    Respond appropriately to all alleged violations.

    March 27, 2025 · Complaint · F610 · Corrected April 25, 2025

  5. D

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    March 27, 2025 · Standard · F943 · Corrected April 25, 2025

  6. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    September 19, 2024 · Complaint · F600 · Corrected August 5, 2024

  7. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    April 25, 2024 · Complaint · F609 · Corrected July 17, 2024

Quality of Life and Care6E
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 6, 2026 · Complaint · F689 · Corrected April 16, 2026

  2. E

    Provide safe and appropriate respiratory care for a resident when needed.

    September 11, 2025 · Standard · F695 · Corrected October 30, 2025

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 11, 2025 · Complaint · F689 · Corrected October 30, 2025

  4. D

    Provide safe, appropriate pain management for a resident who requires such services.

    September 11, 2025 · Complaint · F697 · Corrected October 30, 2025

  5. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    March 27, 2025 · Complaint · F686 · Corrected April 25, 2025

  6. D

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    March 27, 2025 · Complaint · F745 · Corrected April 25, 2025

Nutrition and Dietary6F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 11, 2025 · Standard · F812 · Corrected October 30, 2025

  2. F

    Dispose of garbage and refuse properly.

    September 11, 2025 · Standard · F814 · Corrected October 30, 2025

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 27, 2025 · Complaint · F812 · Corrected April 25, 2025

  4. F

    Dispose of garbage and refuse properly.

    October 10, 2024 · Standard · F814 · Corrected November 14, 2024

  5. E

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    October 10, 2024 · Standard · F803 · Corrected November 14, 2024

  6. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 25, 2024 · Complaint · F812 · Corrected September 16, 2024

Resident Rights6E
  1. C

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    September 11, 2025 · Standard · F577 · Corrected October 30, 2025

  2. D

    Reasonably accommodate the needs and preferences of each resident.

    March 27, 2025 · Complaint · F558 · Corrected April 25, 2025

  3. D

    Keep residents' personal and medical records private and confidential.

    March 27, 2025 · Complaint · F583 · Corrected April 25, 2025

  4. E

    Keep residents' personal and medical records private and confidential.

    April 25, 2024 · Complaint · F583 · Corrected September 16, 2024

  5. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    April 25, 2024 · Complaint · F584 · Corrected May 29, 2024

  6. D

    Reasonably accommodate the needs and preferences of each resident.

    April 25, 2024 · Complaint · F558 · Corrected May 29, 2024

Administration4F
  1. D

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    March 27, 2025 · Complaint · F867 · Corrected April 25, 2025

  2. E

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    October 10, 2024 · Standard · F847 · Corrected November 14, 2024

  3. E

    Provide a neutral and fair arbitration process and agree to arbitrator and venue.

    October 10, 2024 · Standard · F848 · Corrected November 14, 2024

  4. F

    Have a plan that describes the process for conducting QAPI and QAA activities.

    April 25, 2024 · Complaint · F865 · Corrected May 29, 2024

Pharmacy Service3D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 6, 2026 · Complaint · F755 · Corrected April 16, 2026

  2. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 27, 2025 · Complaint · F755 · Corrected April 25, 2025

  3. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    April 25, 2024 · Complaint · F758 · Corrected May 29, 2024

Environmental2F
  1. F

    Keep all essential equipment working safely.

    October 10, 2024 · Standard · F908 · Corrected November 14, 2024

  2. F

    Keep all essential equipment working safely.

    April 25, 2024 · Complaint · F908 · Corrected September 16, 2024

Inspection history

  1. 2025-09-11

    10 health deficiencies · 0 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  2. 2025-03-27

    15 health deficiencies · 0 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (5 deficiencies)

  3. 2024-10-10

    22 health deficiencies · 3 fire-safety deficiencies

    Top issue: Administration (6 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 25 min of nursing staff time a day, 48 min of it from a registered nurse.

This home

3 h 25 min

Alabama average

3 h 54 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 73% of nursing staff and 77% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$342,795 in federal fines on record over the past three years.

DatePenaltyAmount
2026-08-11Fine$24,725
2025-03-27Fine$187,110
2024-04-25Fine$6,661
2024-04-25Fine$10,555
2024-04-25Fine$113,744
2024-04-25Payment Denial · 116 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.5 pts worse3.41.91.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.9 pts worse3.61.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5 pts worse87.8%92.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4 pts worse91.4%95.4%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.7 pts worse4.9%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms1.5 pts better0.0%1.5%13.5%
Percentage of long-stay residents who lose too much weight2.2 pts worse7.6%5.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.1 pts worse24.4%24.3%19.5%
Percentage of long-stay residents who received an antipsychotic medication2.9 pts worse24.2%21.3%15.4%
Percentage of long-stay residents who were physically restrained0.5 pts better0.0%0.5%0.1%
Percentage of long-stay residents whose ability to walk independently worsened25.2 pts worse36.2%11.0%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased6.5 pts worse18.0%11.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse1.0%0.9%0.7%
Percentage of long-stay residents with a urinary tract infection1.7 pts better0.5%2.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.1 pts worse17.3%12.2%18.3%
Percentage of long-stay residents with pressure ulcers1.2 pts better4.0%5.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine32.2 pts worse53.4%85.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit7.6 pts better4.1%11.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication3.9 pts worse5.8%1.9%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine30.5 pts worse51.7%82.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.9 pts worse27.3%24.4%23.4%

·

Who owns and runs it

1 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Freeman, JeanneW-2 Managing Employee · Individual0%2 facilities

·

Fire safety

3 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Emergency Preparedness3F
  1. F

    Create arrangements with other facilities to receive patients.

    October 10, 2024 · E25 · Corrected November 20, 2024

  2. F

    Conduct testing and exercise requirements.

    October 10, 2024 · E39 · Corrected November 20, 2024

  3. F

    Develop and maintain an Emergency Preparedness Program (EP).

    October 10, 2024 · E4 · Corrected November 20, 2024

·

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