Ithaca, NY

Kendal At Ithaca

4-star overall rating with 3-star inspections with 7 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

2230 North Triphammer Road, Ithaca, NY

(607) 266-5300

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

48

Certified beds

Average residents

45

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Kendal

Operator or chain grouping

Approved since

1996-02-23

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

7 facilities

Chain averages 4 overall / 4 health / 5 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.40

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.93

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

2.45

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

4.77

All reported nurse hours · state 3.65 · national 3.89

Licensed hours

2.33

RN + LPN hours · state 1.47 · national 1.54

Weekend hours

4.18

Weekend nurse staffing · state 3.16 · national 3.43

Weekend RN hours

1.05

Weekend registered nurse coverage · state 0.47 · national 0.47

Physical therapist

0.18

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

1.62

CMS adjusted RN staffing hours

Adjusted total hours

5.52

CMS adjusted total nurse staffing hours

Case-mix index

1.18

Higher values indicate more complex resident acuity

RN turnover

38%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

46%

Annual nurse turnover · state 41% · national 46%

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.01%
10.72%
0.7 pts better
No Different than the National Rate · Eligible stays 45 · Observed rate 4.44% · Lower 95% interval 6.16%
Discharge to community 52.35%
50.57%
1.8 pts better
No Different than the National Rate · Eligible stays 33 · Observed rate 51.52% · Lower 95% interval 41.24%
Medicare spending per beneficiary 0.84
1.02
0.2 pts better
Drug regimen review with follow-up 92%
95.27%
3.3 pts worse
Numerator 23 · Denominator 25
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 25
Discharge self-care score 40.91%
53.69%
12.8 pts worse
Numerator 9 · Denominator 22
Discharge mobility score 22.73%
50.94%
28.2 pts worse
Numerator 5 · Denominator 22
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 25 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 24 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage Not Available
8.2%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Staff flu vaccination coverage 78.68%
42%
36.7 pts better
Numerator 214 · Denominator 272
Discharge function score 54.55%
56.45%
1.9 pts worse
Numerator 12 · Denominator 22
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 13 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.8
1.7
0.9 pts better
1.9
1.1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.6 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.7
1.3
0.4 pts worse
1.8
0.1 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.4 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 94.9%
91.2%
3.7 pts better
93.4%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 92.1% · Q2 97.6% · Q3 97.4% · Q4 92.5% · 4Q avg 94.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.3%
4.7 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 6.3%
3.0%
3.3 pts worse
3.3%
3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 7.3% · Q3 5.1% · Q4 10.0% · 4Q avg 6.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.1%
18.5%
16.4 pts better
11.4%
9.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 3.1% · Q3 2.8% · Q4 0.0% · 4Q avg 2.1%
Percentage of long-stay residents who lose too much weight 12.8%
6.1%
6.7 pts worse
5.4%
7.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.4% · Q2 20.0% · Q3 13.5% · Q4 5.6% · 4Q avg 12.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 7.4%
13.5%
6.1 pts better
19.6%
12.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 10.0% · Q3 8.1% · Q4 5.4% · 4Q avg 7.4%
Percentage of long-stay residents who received an antipsychotic medication 20.0%
14.8%
5.2 pts worse
16.7%
3.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 25.0% · Q4 22.7% · 4Q avg 20.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 20.5%
15.1%
5.4 pts worse
16.3%
4.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.8% · Q2 31.4% · Q3 20.4% · Q4 11.1% · 4Q avg 20.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 26.8%
15.5%
11.3 pts worse
14.9%
11.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 36.4% · Q2 24.3% · Q3 36.1% · Q4 11.1% · 4Q avg 26.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.3%
0.6%
0.7 pts worse
1.0%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 2.7% · Q3 0.0% · Q4 0.0% · 4Q avg 1.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.9%
1.4%
0.5 pts worse
1.7%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 2.4% · Q3 0.0% · Q4 0.0% · 4Q avg 1.9% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.5%
20.8%
1.7 pts worse
19.8%
2.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.3% · Q2 29.3% · Q3 19.2% · Q4 12.3% · 4Q avg 22.5%
Percentage of long-stay residents with pressure ulcers 3.9%
6.9%
3 pts better
5.1%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.3% · Q2 6.8% · Q3 5.2% · Q4 0.0% · 4Q avg 3.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 87.9%
76.7%
11.2 pts better
81.7%
6.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 90.9% · Q2 91.3% · Q3 86.2% · Q4 84.0% · 4Q avg 87.9%
Percentage of short-stay residents who had an outpatient emergency department visit 17.5%
9.7%
7.8 pts worse
12.0%
5.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 17.5% · Observed 13.6% · Expected 8.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.8%
1.2%
0.6 pts worse
1.6%
0.2 pts worse
Short Stay · 2024Q4-2025Q3 · 4Q avg 1.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 83.3%
78.8%
4.5 pts better
79.7%
3.6 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 83.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.1%
20.6%
0.5 pts worse
23.9%
2.8 pts better
Short Stay · 20240701-20250630 · Adjusted 21.1% · Observed 13.6% · Expected 15.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-12-19 · Fire 2024-12-19

7 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2023-05-05 · Fire 2023-05-05

2 health deficiencies

Top issue: Infection Control (1 deficiency)

4 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 3 Health 2021-05-12 · Fire 2021-05-12

0 health deficiencies

No concentrated health issue counts in this cycle.

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-12-19

K917 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure electrical receptacles or cover plates have distinctive color or marking.

Corrected 2025-02-18

D · Potential for more than minimal harm 2024-12-19

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2025-02-28

D · Potential for more than minimal harm 2024-12-19

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-02-28

D · Potential for more than minimal harm 2024-12-19

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-02-18

D · Potential for more than minimal harm 2024-12-19

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-02-18

D · Potential for more than minimal harm 2024-12-19

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-02-21

D · Potential for more than minimal harm 2024-12-19

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2025-02-18

D · Potential for more than minimal harm 2023-05-05

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-05-05

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-05-05

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-05-05

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-06-30

D · Potential for more than minimal harm 2021-05-12

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2021-07-07

Inspection history

Recent health citations

D · Potential for more than minimal harm 2024-12-19

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-02-14

D · Potential for more than minimal harm 2024-12-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-14

D · Potential for more than minimal harm 2024-12-19

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-02-14

D · Potential for more than minimal harm 2024-12-19

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-02-14

D · Potential for more than minimal harm 2024-12-19

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-02-14

D · Potential for more than minimal harm 2024-12-19

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-02-14

D · Potential for more than minimal harm 2024-12-19

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2025-02-14

D · Potential for more than minimal harm 2023-05-05

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-05-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-06-30

Penalties and ownership

What sits behind the stars

Ownership

Ackerman, Charles

Corporate Officer · Individual

0% 1 facilities 2023-04-01
Bradley, Ruth

Corporate Officer · Individual

0% 1 facilities 2025-04-01
Crane, William

Corporate Officer · Individual

0% 1 facilities 2021-04-01
Desnoes, Davina

Corporate Officer · Individual

0% 1 facilities 2020-04-01
Dugo, Peter

Corporate Officer · Individual

0% 1 facilities 2023-04-01
Ehren, Judith

Corporate Officer · Individual

0% 1 facilities 2021-04-01
Erickson, Mary Ann

Corporate Officer · Individual

0% 1 facilities 2018-04-01
Fretto, Megan

Operational/Managerial Control · Individual

0% 1 facilities 2025-07-07
Fretto, Megan

Corporate Director · Individual

0% 1 facilities 2025-07-07
Friends Services For The Aging

Operational/Managerial Control · Organization

0% 14 facilities 2015-01-01
Holochak, Austen

Operational/Managerial Control · Individual

0% 1 facilities 2025-07-07
Holochak, Austen

Corporate Director · Individual

0% 1 facilities 2025-07-07
Layton, Jeffrey

Corporate Officer · Individual

0% 1 facilities 2019-01-01
Mante, Laurie

Operational/Managerial Control · Individual

0% 1 facilities 2019-11-11
Mante, Laurie

Corporate Director · Individual

0% 1 facilities 2019-11-11
Mareane, Joe

Corporate Officer · Individual

0% 1 facilities 2024-04-01
Mathios, Alan

Corporate Officer · Individual

0% 1 facilities 2020-10-01
Nunley, Stephen

Corporate Officer · Individual

0% 1 facilities 2022-04-01
Pederson, Alan

Corporate Officer · Individual

0% 1 facilities 2018-04-01
Penoyer, Jeffrey

Corporate Officer · Individual

0% 1 facilities 2023-04-01
Rucker, Sonia

Corporate Officer · Individual

0% 1 facilities 2024-04-01
Sheppard, Christine

Corporate Officer · Individual

0% 1 facilities 2023-04-01
Skezas, Jacob

Operational/Managerial Control · Individual

0% 1 facilities 2019-08-01
Sommers, Gregory

Operational/Managerial Control · Individual

0% 1 facilities 2014-09-09
Sommers, Gregory

Corporate Officer · Individual

0% 1 facilities 2014-09-09
Staley, Lucy

Corporate Officer · Individual

0% 1 facilities 2020-04-01
Talty, Helen

Corporate Officer · Individual

0% 1 facilities 2021-04-01
Wilson, Donald

Corporate Officer · Individual

0% 1 facilities 2020-04-01
Youmans, Michael

Operational/Managerial Control · Individual

0% 1 facilities 2025-07-09

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Staffing
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Fines
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#3

Oak Hill Rehabilitation And Nursing Care Center

Ithaca, NY

2-star overall rating with 2-star inspections with 6 recent health deficiencies with 16 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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