Federal inspection record · CMS data as of October 1, 2026
John L. Levitow Health Care Center
287 West St, Rocky Hill, CT · (860) 616-3700
- Certified beds
- 125
- Residents per day
- 89
- Ownership
- Government
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- March 4, 2020
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Connecticut.
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Staffing
★★★★★+1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Connecticut homes
John L. Levitow Health Care Center carries 36 inspection points. That is fewer than 81% of Connecticut's 190 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Connecticut: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–29 pts
- 4★ 29–53 pts
- 3★ 53–79 pts
- 2★ 79–116.75 pts
- 1★ over 116.75 pts
Bars show every rated home in Connecticut by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
15 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care5E
- E
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
- E
Provide activities to meet all resident's needs.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide routine and 24-hour emergency dental care for each resident.
Resident Rights3D
- D
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- C
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Assessment and Care Planning2D
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Freedom from Abuse, Neglect, and Exploitation2D
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Respond appropriately to all alleged violations.
Nutrition and Dietary1E
- E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nursing and Physician Services1E
- E
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Administration1B
- B
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Inspection history
2025-02-25
7 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
2023-02-16
5 health deficiencies · 3 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (2 deficiencies)
2020-01-31
3 health deficiencies · 0 fire-safety deficiencies
Top issue: Administration (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 5 h 16 min of nursing staff time a day, 1 h 28 min of it from a registered nurse.
This home
5 h 16 min
Connecticut average
3 h 54 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 14% of nursing staff and 11% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days1.2 pts better | 0.7 | 1.9 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts better | 0.9 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10.6 pts better | 99.7% | 89.1% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.3 pts better | 100.0% | 93.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury3 pts better | 0.6% | 3.6% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms24.6 pts better | 0.4% | 25.0% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.1 pts worse | 6.5% | 6.4% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication4.8 pts better | 13.2% | 18.0% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication5 pts worse | 22.7% | 17.7% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened3.9 pts better | 10.9% | 14.8% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased2.2 pts worse | 19.9% | 17.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse | 0.8% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.6 pts worse | 2.0% | 1.4% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.7 pts better | 23.3% | 24.0% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.9 pts worse | 6.8% | 3.9% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine27.5 pts better | 100.0% | 72.5% | 82.3% |
·
Who owns and runs it
10 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| State Of Connecticut | 5% Or Greater Direct Ownership Interest · Organization | 100% | 1 facilities |
| Celtic Consulting LLC | Adp Of The SNF · Organization | 0% | 6 facilities |
| Mortensen, Eric | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Mortensen, Eric | Adp Of The SNF · Individual | 0% | 1 facilities |
| Nelson, Laura | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Nelson, Laura | Adp Of The SNF · Individual | 0% | 2 facilities |
| State Of Connecticut | Adp Of The SNF · Organization | 0% | 1 facilities |
| Welch, Ronald | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Welch, Ronald | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Welch, Ronald | Adp Of The SNF · Individual | 0% | 1 facilities |
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Fire safety
5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Gas, Vacuum, and Electrical Systems3F
- D
Have generator or other power source capable of supplying service within 10 seconds.
- F
Ensure medical gas and vacuum systems have documented maintenance programs.
- F
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous1D
- D
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke1F
- F
Inspect, test, and maintain automatic sprinkler systems.
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Other homes nearby
-
60 West
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★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 4 h 17 min
- Fines
- $0
-
Apple Rehab Rocky Hill
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- Nursing / resident / day
- —
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-
Maple View Health & Rehabilitation Center
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★★★★★- Worst citation, 3 yrs
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- Nursing / resident / day
- 3 h 27 min
- Fines
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