New Orleans, LA

Jo Ellen Smith Convalescent Center

4-star overall rating with 4-star inspections with $5,055 in total fines with 6 recent health deficiencies

4502 General Meyer Avenue, New Orleans, LA

(504) 361-7923

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

108

Certified beds

Average residents

129

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Priority Management

Operator or chain grouping

Approved since

1986-08-19

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.11

Registered nurse staffing

LPN hours / resident day

1.37

Licensed practical nurse staffing

Aide hours / resident day

2.06

Nurse aide staffing

Weekend hours

2.96

Weekend nurse staffing

RN turnover

0%

Annual RN turnover

Total nurse turnover

39%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.7
2.6
0.1 pts worse
1.9
0.8 pts worse
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 2.1
2.8
0.7 pts better
1.8
0.3 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
92.0%
8 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
94.9%
4.3 pts better
95.5%
3.7 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 1.2%
3.4%
2.2 pts better
3.3%
2.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 1.7%
1.8%
0.1 pts better
11.4%
9.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 0.2%
5.2%
5 pts better
5.4%
5.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 9.2%
23.1%
13.9 pts better
19.6%
10.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 25.1%
24.4%
0.7 pts worse
16.7%
8.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 7.4%
22.2%
14.8 pts better
16.3%
8.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 9.1%
20.1%
11 pts better
14.9%
5.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.6%
1.6 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.0%
2.6%
2.6 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 6.0%
16.9%
10.9 pts better
19.8%
13.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 3.6%
6.2%
2.6 pts better
5.1%
1.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
83.6%
16.4 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 12.5%
14.7%
2.2 pts better
12.0%
0.5 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 4.5%
3.3%
1.2 pts worse
1.6%
2.9 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.9%
76.2%
18.7 pts better
79.7%
15.2 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.2%
27.8%
4.6 pts better
23.9%
0.7 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-19 · Fire 2025-03-19

6 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-03-07 · Fire 2024-03-07

2 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2023-03-23 · Fire 2023-03-23

10 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-03-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-08

Inspection history

Recent health citations

E · Potential for more than minimal harm 2026-01-15

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-02-06

B · Minimal harm 2026-01-15

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-02-06

E · Potential for more than minimal harm 2025-08-05

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-08-21

E · Potential for more than minimal harm 2025-03-19

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-04-11

D · Potential for more than minimal harm 2025-03-19

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-04-11

D · Potential for more than minimal harm 2025-03-19

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-04-11

D · Potential for more than minimal harm 2024-09-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-27

D · Potential for more than minimal harm 2024-03-07

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-03-31

D · Potential for more than minimal harm 2023-12-14

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-01-14

D · Potential for more than minimal harm 2023-12-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-01-14

E · Potential for more than minimal harm 2023-09-07

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-09-23

E · Potential for more than minimal harm 2023-08-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-09-15

E · Potential for more than minimal harm 2023-03-23

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-04-28

E · Potential for more than minimal harm 2023-03-23

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-04-28

D · Potential for more than minimal harm 2023-03-23

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-04-28

D · Potential for more than minimal harm 2023-03-23

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-04-28

B · Minimal harm 2023-03-23

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-04-28

B · Minimal harm 2023-03-23

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-04-28

Penalties and ownership

What sits behind the stars

$5,055 2023-03-23

Fine

Fine · fine $5,055

Fine

Ownership

Boulware, Douglas

5% Or Greater Direct Ownership Interest · Individual

50% 22 facilities 2015-07-23
Bauder Family Investments, LLC

5% Or Greater Direct Ownership Interest · Organization

25% 16 facilities 2021-08-20
Fbgm, L.l.c.

5% Or Greater Direct Ownership Interest · Organization

25% 1 facilities 2016-10-01
Boulware, Karen

5% Or Greater Indirect Ownership Interest · Individual

13% 1 facilities 2016-10-01
Boulware, Steven

5% Or Greater Indirect Ownership Interest · Individual

13% 29 facilities 2016-10-01
Bauder, Kelly

5% Or Greater Indirect Ownership Interest · Individual

6% 14 facilities 2021-08-20
Bauder, Madison

5% Or Greater Indirect Ownership Interest · Individual

6% 13 facilities 2021-08-20
Bauder, Parker

5% Or Greater Indirect Ownership Interest · Individual

6% 14 facilities 2021-08-20
Bauder, William

5% Or Greater Indirect Ownership Interest · Individual

6% 29 facilities 2021-08-20
Bauder Family Investments, LLC

5% Or Greater Security Interest · Organization

0% 16 facilities 2021-08-20
Boulware, Douglas

Operational/Managerial Control · Individual

0% 22 facilities 2015-07-23
Boulware, Steven

Operational/Managerial Control · Individual

0% 29 facilities 2023-01-01
Fbgm, L.l.c.

5% Or Greater Security Interest · Organization

0% 1 facilities 2016-10-01
Priority Management Group, LLC

Operational/Managerial Control · Organization

0% 20 facilities 2016-10-01

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