New Orleans, LA

Jo Ellen Smith Convalescent Center

4-star overall rating with 4-star inspections with $5,055 in total fines with 6 recent health deficiencies

4502 General Meyer Avenue, New Orleans, LA

(504) 361-7923

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

108

Certified beds

Average residents

129

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Priority Management

Operator or chain grouping

Approved since

1986-08-19

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

38 facilities

Chain averages 3 overall / 3 health / 2 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.11

Registered nurse staffing · state 0.32 · national 0.68

LPN hours / resident day

1.37

Licensed practical nurse staffing · state 1.18 · national 0.87

Aide hours / resident day

2.06

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.53

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.48

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

2.96

Weekend nurse staffing · state 3.26 · national 3.43

Weekend RN hours

0.07

Weekend registered nurse coverage · state 0.22 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.10

CMS adjusted RN staffing hours

Adjusted total hours

3.37

CMS adjusted total nurse staffing hours

Case-mix index

1.43

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

39%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,238

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

21.01

Composite VBP score used to determine payment impact.

Payment multiplier

0.9825

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.63

Baseline 19.91% · Performance 20.68% · Measure score 1.63 · Achievement 1.63 · Improvement 0

Healthcare-associated infections

0

Baseline 7.83% · Performance 10.94% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

4.34

Baseline 58.72% · Performance 45.95% · Measure score 4.34 · Achievement 4.34 · Improvement 3.27

Adjusted total nurse staffing

2.44

Baseline 2.77 hours · Performance 3.65 hours · Measure score 2.44 · Achievement 2.02 · Improvement 2.44

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.88%
10.72%
2.2 pts worse
No Different than the National Rate · Eligible stays 68 · Observed rate 20.59% · Lower 95% interval 9.32%
Discharge to community 44.34%
50.57%
6.2 pts worse
No Different than the National Rate · Eligible stays 25 · Observed rate 24% · Lower 95% interval 27.82%
Medicare spending per beneficiary 1.49
1.02
0.5 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 65 · Denominator 65
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 65
Discharge self-care score 66.67%
53.69%
13 pts better
Numerator 24 · Denominator 36
Discharge mobility score 52.78%
50.94%
1.8 pts better
Numerator 19 · Denominator 36
Pressure ulcers or injuries, new or worsened 4.62%
2.29%
2.3 pts worse
Numerator 3 · Denominator 65 · Adjusted rate 2.87%
Healthcare-associated infections requiring hospitalization 10.94%
7.12%
3.8 pts worse
No Different than the National Rate · Eligible stays 53 · Observed rate 20.75% · Lower 95% interval 6.46%
Staff COVID-19 vaccination coverage 5.97%
8.2%
2.2 pts worse
Numerator 8 · Denominator 134
Staff flu vaccination coverage 23.19%
42%
18.8 pts worse
Numerator 32 · Denominator 138
Discharge function score 61.11%
56.45%
4.7 pts better
Numerator 22 · Denominator 36
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 27 · Denominator 27
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 63.33%
25.2%
38.1 pts better
Numerator 19 · Denominator 30

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.7
2.6
0.1 pts worse
1.9
0.8 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.7 · Observed 2.9 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.1
2.8
0.7 pts better
1.8
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.1 · Observed 2.3 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
92.0%
8 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
94.9%
4.3 pts better
95.5%
3.7 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 99.2%
Percentage of long-stay residents experiencing one or more falls with major injury 1.2%
3.4%
2.2 pts better
3.3%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 0.8% · Q3 0.8% · Q4 0.8% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.7%
1.8%
0.1 pts better
11.4%
9.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 0.9% · Q3 0.0% · Q4 0.9% · 4Q avg 1.7%
Percentage of long-stay residents who lose too much weight 0.2%
5.2%
5 pts better
5.4%
5.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.9% · Q4 0.0% · 4Q avg 0.2%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 9.2%
23.1%
13.9 pts better
19.6%
10.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.4% · Q2 11.5% · Q3 10.1% · Q4 8.7% · 4Q avg 9.2%
Percentage of long-stay residents who received an antipsychotic medication 25.1%
24.4%
0.7 pts worse
16.7%
8.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.8% · Q2 26.7% · Q3 22.2% · Q4 24.0% · 4Q avg 25.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 7.4%
22.2%
14.8 pts better
16.3%
8.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.6% · Q2 7.7% · Q3 10.0% · Q4 5.0% · 4Q avg 7.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 9.1%
20.1%
11 pts better
14.9%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.7% · Q2 9.8% · Q3 8.4% · Q4 9.6% · 4Q avg 9.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.6%
1.6 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
2.6%
2.6 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 6.0%
16.9%
10.9 pts better
19.8%
13.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.2% · Q2 3.3% · Q3 4.4% · Q4 6.2% · 4Q avg 6.0%
Percentage of long-stay residents with pressure ulcers 3.6%
6.2%
2.6 pts better
5.1%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.1% · Q2 3.3% · Q3 3.9% · Q4 3.2% · 4Q avg 3.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
83.6%
16.4 pts better
81.7%
18.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who had an outpatient emergency department visit 12.5%
14.7%
2.2 pts better
12.0%
0.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 12.5% · Observed 14.6% · Expected 13.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 4.5%
3.3%
1.2 pts worse
1.6%
2.9 pts worse
Short Stay · 2024Q4-2025Q3 · 4Q avg 4.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.9%
76.2%
18.7 pts better
79.7%
15.2 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 94.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.2%
27.8%
4.6 pts better
23.9%
0.7 pts better
Short Stay · 20240701-20250630 · Adjusted 23.2% · Observed 25.0% · Expected 25.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-19 · Fire 2025-03-19

6 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-03-07 · Fire 2024-03-07

2 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2023-03-23 · Fire 2023-03-23

10 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2024-03-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-08

Inspection history

Recent health citations

E · Potential for more than minimal harm 2026-01-15

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2026-02-06

B · Minimal harm 2026-01-15

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2026-02-06

E · Potential for more than minimal harm 2025-08-05

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-08-21

E · Potential for more than minimal harm 2025-03-19

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-04-11

D · Potential for more than minimal harm 2025-03-19

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-04-11

D · Potential for more than minimal harm 2025-03-19

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-04-11

D · Potential for more than minimal harm 2024-09-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-27

D · Potential for more than minimal harm 2024-03-07

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-03-31

D · Potential for more than minimal harm 2023-12-14

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-01-14

D · Potential for more than minimal harm 2023-12-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-01-14

E · Potential for more than minimal harm 2023-09-07

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-09-23

E · Potential for more than minimal harm 2023-08-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-09-15

E · Potential for more than minimal harm 2023-03-23

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-04-28

E · Potential for more than minimal harm 2023-03-23

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-04-28

D · Potential for more than minimal harm 2023-03-23

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-04-28

D · Potential for more than minimal harm 2023-03-23

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-04-28

B · Minimal harm 2023-03-23

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-04-28

B · Minimal harm 2023-03-23

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-04-28

Penalties and ownership

What sits behind the stars

$5,055 2023-03-23

Fine

Fine · fine $5,055

Fine

Ownership

Boulware, Douglas

5% Or Greater Direct Ownership Interest · Individual

50% 22 facilities 2015-07-23
Bauder Family Investments, LLC

5% Or Greater Direct Ownership Interest · Organization

25% 16 facilities 2021-08-20
Fbgm, L.l.c.

5% Or Greater Direct Ownership Interest · Organization

25% 1 facilities 2016-10-01
Boulware, Karen

5% Or Greater Indirect Ownership Interest · Individual

13% 1 facilities 2016-10-01
Boulware, Steven

5% Or Greater Indirect Ownership Interest · Individual

13% 29 facilities 2016-10-01
Bauder, Kelly

5% Or Greater Indirect Ownership Interest · Individual

6% 14 facilities 2021-08-20
Bauder, Madison

5% Or Greater Indirect Ownership Interest · Individual

6% 13 facilities 2021-08-20
Bauder, Parker

5% Or Greater Indirect Ownership Interest · Individual

6% 14 facilities 2021-08-20
Bauder, William

5% Or Greater Indirect Ownership Interest · Individual

6% 29 facilities 2021-08-20
Bauder Family Investments, LLC

5% Or Greater Security Interest · Organization

0% 16 facilities 2021-08-20
Boulware, Douglas

Operational/Managerial Control · Individual

0% 22 facilities 2015-07-23
Boulware, Steven

Operational/Managerial Control · Individual

0% 29 facilities 2023-01-01
Fbgm, L.l.c.

5% Or Greater Security Interest · Organization

0% 1 facilities 2016-10-01
Priority Management Group, LLC

Operational/Managerial Control · Organization

0% 20 facilities 2016-10-01

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Fines
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#3

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Fines
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