Madison, NC

Jacob's Creek Nursing and Rehabilitation Center

5-star overall rating with 4-star inspections with $16,801 in total fines with 4 fire-safety deficiencies in the latest cycle

1721 Bald Hill Loop, Madison, NC

(336) 548-9658

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

170

Certified beds

Average residents

148

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Principle Long Term Care

Operator or chain grouping

Approved since

1968-05-08

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.28

Registered nurse staffing

LPN hours / resident day

0.81

Licensed practical nurse staffing

Aide hours / resident day

2.23

Nurse aide staffing

Weekend hours

3.05

Weekend nurse staffing

RN turnover

27%

Annual RN turnover

Total nurse turnover

40%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.2
1.8
0.6 pts better
1.9
0.7 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.6
1.8
0.2 pts better
1.8
0.2 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.8%
91.5%
8.3 pts better
93.4%
6.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.1%
5.9 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 5.0%
3.6%
1.4 pts worse
3.3%
1.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 2.5%
4.8%
2.3 pts better
11.4%
8.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 6.8%
7.2%
0.4 pts better
5.4%
1.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 32.7%
21.6%
11.1 pts worse
19.6%
13.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 6.0%
15.0%
9 pts better
16.7%
10.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 11.3%
21.5%
10.2 pts better
16.3%
5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 6.6%
16.8%
10.2 pts better
14.9%
8.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.2%
0.9%
0.7 pts better
1.0%
0.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 1.9%
2.6%
0.7 pts better
1.7%
0.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 8.7%
21.2%
12.5 pts better
19.8%
11.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 2.8%
6.0%
3.2 pts better
5.1%
2.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 81.6%
79.9%
1.7 pts better
81.7%
0.1 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 4.3%
13.2%
8.9 pts better
12.0%
7.7 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 80.0%
78.1%
1.9 pts better
79.7%
0.3 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.0%
22.9%
2.9 pts better
23.9%
3.9 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-12-18 · Fire 2024-09-18

0 health deficiencies

No concentrated health issue counts in this cycle.

4 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2024-09-18 · Fire 2023-04-27

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-04-27 · Fire 2022-01-11

4 health deficiencies

Top issue: Resident Rights (2 deficiencies)

1 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-09-18

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-01-20

E · Potential for more than minimal harm 2024-09-18

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-01-20

D · Potential for more than minimal harm 2024-09-18

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-01-20

D · Potential for more than minimal harm 2024-09-18

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-01-20

D · Potential for more than minimal harm 2023-04-27

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-07-05

D · Potential for more than minimal harm 2023-04-27

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-07-05

D · Potential for more than minimal harm 2023-04-27

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2023-07-05

D · Potential for more than minimal harm 2023-04-27

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-07-05

D · Potential for more than minimal harm 2022-01-11

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-03-10

Inspection history

Recent health citations

J · Immediate jeopardy 2024-09-18

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-08-05

E · Potential for more than minimal harm 2024-09-18

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-10-11

E · Potential for more than minimal harm 2024-09-18

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-11

D · Potential for more than minimal harm 2024-09-18

F687 · Quality of Life and Care Deficiencies

Health

Provide appropriate foot care.

Corrected 2024-10-11

D · Potential for more than minimal harm 2023-04-27

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-05-25

D · Potential for more than minimal harm 2023-04-27

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-05-25

D · Potential for more than minimal harm 2023-04-27

F626 · Resident Rights Deficiencies

Health

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2023-05-25

D · Potential for more than minimal harm 2023-04-27

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2023-05-25

Penalties and ownership

What sits behind the stars

$4,017 2024-09-18

Fine

Fine · fine $4,017

Fine

$12,784 2024-09-18

Fine

Fine · fine $12,784

Fine

$0 2024-09-18

Payment Denial

Payment Denial · denial start 2024-10-09 · 2 days

2 day denial

Ownership

Principle It Services, Inc.

5% Or Greater Direct Ownership Interest · Organization

50% 43 facilities 2011-01-01
Principle Long Term Care, Inc.

5% Or Greater Direct Ownership Interest · Organization

50% 44 facilities 2011-01-01
Hill, Robert

5% Or Greater Indirect Ownership Interest · Individual

20% 43 facilities 2011-01-01
Hill, Stephen

5% Or Greater Indirect Ownership Interest · Individual

20% 43 facilities 2011-01-01
Hill, Raymond

5% Or Greater Indirect Ownership Interest · Individual

18% 43 facilities 2011-01-01
Boice, Gale

Corporate Officer · Individual

0% 44 facilities 2018-03-05
Johnson, Dianne

Corporate Officer · Individual

0% 43 facilities 2011-01-01
Principle Long Term Care, Inc.

Operational/Managerial Control · Organization

0% 44 facilities 2011-01-01
Wilson, Kathleen

Operational/Managerial Control · Individual

0% 2 facilities 2025-01-01

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