San Antonio, TX

Hunters Pond Rehabilitation And Healthcare

3-star overall rating with 2-star inspections with $66,531 in total fines with 7 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

9903 Hunters Pond, San Antonio, TX

(210) 477-2200

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

128

Certified beds

Average residents

118

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Ensign Group

Operator or chain grouping

Approved since

2013-03-06

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

329 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.32

Registered nurse staffing · state 0.44 · national 0.68

LPN hours / resident day

0.94

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

2.09

Nurse aide staffing · state 2.01 · national 2.35

Total nurse hours

3.36

All reported nurse hours · state 3.40 · national 3.89

Licensed hours

1.26

RN + LPN hours · state 1.38 · national 1.54

Weekend hours

2.98

Weekend nurse staffing · state 2.99 · national 3.43

Weekend RN hours

0.15

Weekend registered nurse coverage · state 0.34 · national 0.47

Physical therapist

0.09

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.33

CMS adjusted RN staffing hours

Adjusted total hours

3.46

CMS adjusted total nurse staffing hours

Case-mix index

1.33

Higher values indicate more complex resident acuity

RN turnover

33%

Annual RN turnover · state 52% · national 45%

Total nurse turnover

44%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,196

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

7.61

Composite VBP score used to determine payment impact.

Payment multiplier

0.9807

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0.56

Baseline 21.32% · Performance 21.17% · Measure score 0.56 · Achievement 0.56 · Improvement 0

Healthcare-associated infections

0

Baseline 6.13% · Performance 8.01% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

2.48

Baseline 45.57% · Performance 53.53% · Measure score 2.48 · Achievement 2.48 · Improvement 0

Adjusted total nurse staffing

0

Baseline 3.26 hours · Performance 2.85 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.82%
10.72%
0.9 pts better
No Different than the National Rate · Eligible stays 112 · Observed rate 8.04% · Lower 95% interval 6.43%
Discharge to community 49.45%
50.57%
1.1 pts worse
No Different than the National Rate · Eligible stays 72 · Observed rate 45.83% · Lower 95% interval 41.36%
Medicare spending per beneficiary 0.96
1.02
0.1 pts better
Drug regimen review with follow-up 86.41%
95.27%
8.9 pts worse
Numerator 89 · Denominator 103
Falls with major injury 3.88%
0.77%
3.1 pts worse
Numerator 4 · Denominator 103
Discharge self-care score 38.67%
53.69%
15 pts worse
Numerator 29 · Denominator 75
Discharge mobility score 40%
50.94%
10.9 pts worse
Numerator 30 · Denominator 75
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 103 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 8.01%
7.12%
0.9 pts worse
No Different than the National Rate · Eligible stays 65 · Observed rate 10.77% · Lower 95% interval 4.33%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 151
Staff flu vaccination coverage 27.73%
42%
14.3 pts worse
Numerator 61 · Denominator 220
Discharge function score 52%
56.45%
4.5 pts worse
Numerator 39 · Denominator 75
Transfer of health information to provider 96.88%
95.95%
0.9 pts better
Numerator 31 · Denominator 32
Transfer of health information to patient 89.29%
96.28%
7 pts worse
Numerator 25 · Denominator 28
Resident COVID-19 vaccinations up to date 28.3%
25.2%
3.1 pts better
Numerator 15 · Denominator 53

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 3.0
2.1
0.9 pts worse
1.9
1.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.0 · Observed 2.9 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.2
2.1
0.1 pts worse
1.8
0.4 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 2.3 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
97.1%
1.9 pts better
93.4%
5.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 99.0% · Q2 97.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.1%
97.9%
0.2 pts better
95.5%
2.6 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.1%
Percentage of long-stay residents experiencing one or more falls with major injury 1.3%
3.3%
2 pts better
3.3%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.1% · Q2 1.0% · Q3 1.0% · Q4 0.0% · 4Q avg 1.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.1%
2.7%
1.6 pts better
11.4%
10.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 1.0% · Q3 2.1% · Q4 0.0% · 4Q avg 1.1%
Percentage of long-stay residents who lose too much weight 1.3%
3.3%
2 pts better
5.4%
4.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 18.7%
18.9%
0.2 pts better
19.6%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.9% · Q2 18.4% · Q3 19.1% · Q4 19.3% · 4Q avg 18.7%
Percentage of long-stay residents who received an antipsychotic medication 3.8%
10.8%
7 pts better
16.7%
12.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 4.5% · Q3 3.2% · Q4 4.2% · 4Q avg 3.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 19.7%
15.4%
4.3 pts worse
16.3%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.9% · Q2 28.7% · Q3 7.3% · Q4 10.1% · 4Q avg 19.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 15.9%
16.1%
0.2 pts better
14.9%
1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.5% · Q2 28.2% · Q3 7.3% · Q4 6.6% · 4Q avg 15.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.5%
0.5 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
0.8%
0.3 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.1% · Q3 1.1% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 18.1%
15.0%
3.1 pts worse
19.8%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.1% · Q2 24.9% · Q3 16.7% · Q4 12.8% · 4Q avg 18.1%
Percentage of long-stay residents with pressure ulcers 2.2%
4.2%
2 pts better
5.1%
2.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 1.7% · Q3 2.3% · Q4 2.2% · 4Q avg 2.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.9%
89.7%
2.2 pts better
81.7%
10.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 89.6% · Q2 86.9% · Q3 93.8% · Q4 96.5% · 4Q avg 91.9%
Percentage of short-stay residents who had an outpatient emergency department visit 7.1%
12.0%
4.9 pts better
12.0%
4.9 pts better
Short Stay · 20240701-20250630 · Adjusted 7.1% · Observed 8.0% · Expected 12.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 81.1%
88.0%
6.9 pts worse
79.7%
1.4 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 81.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.0%
25.9%
4.9 pts better
23.9%
2.9 pts better
Short Stay · 20240701-20250630 · Adjusted 21.0% · Observed 21.6% · Expected 24.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-13 · Fire 2025-08-13

7 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-07-12 · Fire 2024-07-12

15 health deficiencies

Top issue: Resident Assessment and Care Planning (6 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2023-05-19 · Fire 2023-05-19

19 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

2 fire-safety deficiencies

Top issue: Miscellaneous (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-08-13

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-09-08

F · Potential for more than minimal harm 2025-08-13

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-09-08

C · Minimal harm 2024-07-12

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-08-16

C · Minimal harm 2024-07-12

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-08-16

E · Potential for more than minimal harm 2023-05-19

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-05-19

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-06-30

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-08-13

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2025-09-08

E · Potential for more than minimal harm 2025-08-13

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-09-08

E · Potential for more than minimal harm 2025-08-13

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-09-08

D · Potential for more than minimal harm 2025-08-13

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-09-08

D · Potential for more than minimal harm 2025-08-13

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-09-08

D · Potential for more than minimal harm 2025-08-13

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2025-09-08

D · Potential for more than minimal harm 2025-08-13

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-09-08

J · Immediate jeopardy 2025-01-10

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-01-31

D · Potential for more than minimal harm 2025-01-10

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-01-31

D · Potential for more than minimal harm 2025-01-10

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-01-31

D · Potential for more than minimal harm 2025-01-10

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-01-31

D · Potential for more than minimal harm 2024-10-23

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-11-14

D · Potential for more than minimal harm 2024-07-12

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-08-05

D · Potential for more than minimal harm 2024-07-12

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-08-05

D · Potential for more than minimal harm 2024-07-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-05

D · Potential for more than minimal harm 2024-07-12

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-08-05

D · Potential for more than minimal harm 2024-07-12

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-08-05

D · Potential for more than minimal harm 2024-07-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-05

D · Potential for more than minimal harm 2024-03-22

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-03-25

D · Potential for more than minimal harm 2024-03-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-03-25

D · Potential for more than minimal harm 2024-03-22

F806 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Corrected 2024-03-25

C · Minimal harm 2024-03-22

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-03-25

J · Immediate jeopardy 2024-02-09

F742 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2024-02-10

J · Immediate jeopardy 2024-01-19

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-01-20

D · Potential for more than minimal harm 2024-01-19

F567 · Resident Rights Deficiencies

Health

Honor the resident's right to manage his or her financial affairs.

Corrected 2024-01-20

D · Potential for more than minimal harm 2024-01-19

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-01-20

D · Potential for more than minimal harm 2024-01-19

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-01-20

D · Potential for more than minimal harm 2024-01-05

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-01-09

E · Potential for more than minimal harm 2023-12-04

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2023-12-07

E · Potential for more than minimal harm 2023-12-04

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-12-07

D · Potential for more than minimal harm 2023-12-04

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-12-07

E · Potential for more than minimal harm 2023-10-18

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-10-23

D · Potential for more than minimal harm 2023-06-02

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-06-05

D · Potential for more than minimal harm 2023-06-02

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-06-05

D · Potential for more than minimal harm 2023-06-02

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-06-05

D · Potential for more than minimal harm 2023-06-02

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-06-05

D · Potential for more than minimal harm 2023-06-02

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-05

E · Potential for more than minimal harm 2023-05-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-05-19

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-05-19

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-06-30

D · Potential for more than minimal harm 2023-05-19

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-06-30

Penalties and ownership

What sits behind the stars

$36,553 2025-01-10

Fine

Fine · fine $36,553

Fine

$22,382 2024-02-09

Fine

Fine · fine $22,382

Fine

$7,596 2023-12-04

Fine

Fine · fine $7,596

Fine

Ownership

Guadalupe County Hospital Board

5% Or Greater Direct Ownership Interest · Organization

100% 23 facilities 2019-11-01
Brady, Shane

Operational/Managerial Control · Individual

0% 2 facilities 2019-12-01
Burnam, Soon

Corporate Officer · Individual

0% 323 facilities 2019-11-01
Canary Bend Healthcare, Inc.

Operational/Managerial Control · Organization

0% 1 facilities 2019-11-01
Gann, Kody

Corporate Officer · Individual

0% 23 facilities 2021-02-01
Givens, Laura

Operational/Managerial Control · Individual

0% 5 facilities 2020-11-01
Keetch, Chad

Corporate Officer · Individual

0% 176 facilities 2011-03-01

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