Houston, TX

Houston Heights Nursing and Rehabilitation Center

2-star overall rating with 2-star inspections with abuse icon flag with $109,995 in total fines with 6 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

6920 W T.C. Jester Blvd, Houston, TX

(713) 681-0431

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

101

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Wellsential Health

Operator or chain grouping

Approved since

2013-05-03

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

67 facilities

Chain averages 3 overall / 3 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.33

Registered nurse staffing · state 0.44 · national 0.68

LPN hours / resident day

0.86

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

1.83

Nurse aide staffing · state 2.01 · national 2.35

Total nurse hours

3.02

All reported nurse hours · state 3.40 · national 3.89

Licensed hours

1.19

RN + LPN hours · state 1.38 · national 1.54

Weekend hours

2.73

Weekend nurse staffing · state 2.99 · national 3.43

Weekend RN hours

0.28

Weekend registered nurse coverage · state 0.34 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.35

CMS adjusted RN staffing hours

Adjusted total hours

3.15

CMS adjusted total nurse staffing hours

Case-mix index

1.31

Higher values indicate more complex resident acuity

RN turnover

33%

Annual RN turnover · state 52% · national 45%

Total nurse turnover

46%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,218

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

17.64

Composite VBP score used to determine payment impact.

Payment multiplier

0.9818

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

0

Baseline 8.53% · Performance 9.16% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

5.29

Baseline 57.38% · Performance 42.05% · Measure score 5.29 · Achievement 5.29 · Improvement 4.21

Adjusted total nurse staffing

0

Baseline 3.07 hours · Performance 3.09 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.69%
10.72%
About the same
No Different than the National Rate · Eligible stays 48 · Observed rate 12.5% · Lower 95% interval 6.84%
Discharge to community 45.73%
50.57%
4.8 pts worse
No Different than the National Rate · Eligible stays 28 · Observed rate 32.14% · Lower 95% interval 30.73%
Medicare spending per beneficiary 1.47
1.02
0.4 pts worse
Drug regimen review with follow-up 96%
95.27%
0.7 pts better
Numerator 24 · Denominator 25
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 25
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 25 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 9.16%
7.12%
2 pts worse
No Different than the National Rate · Eligible stays 29 · Observed rate 24.14% · Lower 95% interval 4.94%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 151
Staff flu vaccination coverage 0%
42%
42 pts worse
Numerator 0 · Denominator 134
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.7%
97.1%
1.6 pts better
93.4%
5.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 94.8% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 98.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.0%
97.9%
0.1 pts better
95.5%
2.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.6%
3.3%
1.7 pts better
3.3%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 1.1% · Q3 0.0% · Q4 0.0% · 4Q avg 1.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.3%
2.7%
2.4 pts better
11.4%
11.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.2% · Q3 0.0% · Q4 0.0% · 4Q avg 0.3%
Percentage of long-stay residents who lose too much weight 3.4%
3.3%
0.1 pts worse
5.4%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.2% · Q2 3.4% · Q3 0.0% · Q4 0.0% · 4Q avg 3.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 11.0%
18.9%
7.9 pts better
19.6%
8.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.0% · Q2 8.0% · Q3 10.3% · Q4 8.6% · 4Q avg 11.0%
Percentage of long-stay residents who received an antipsychotic medication 12.5%
10.8%
1.7 pts worse
16.7%
4.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.9% · Q2 14.3% · Q3 13.4% · Q4 9.7% · 4Q avg 12.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 20.1%
15.4%
4.7 pts worse
16.3%
3.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q3 11.8% · Q4 13.4% · 4Q avg 20.1% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 23.8%
16.1%
7.7 pts worse
14.9%
8.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.9% · Q2 32.5% · Q3 26.0% · Q4 15.1% · 4Q avg 23.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.2%
0.5%
0.3 pts better
1.0%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.8% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.1%
0.8%
0.3 pts worse
1.7%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 12.1%
15.0%
2.9 pts better
19.8%
7.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.5% · Q2 18.6% · Q3 10.8% · Q4 3.1% · 4Q avg 12.1%
Percentage of long-stay residents with pressure ulcers 3.1%
4.2%
1.1 pts better
5.1%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.8% · Q2 3.5% · Q3 2.6% · Q4 1.6% · 4Q avg 3.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.8%
89.7%
4.9 pts worse
81.7%
3.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 65.6% · Q2 83.8% · Q3 91.9% · Q4 94.9% · 4Q avg 84.8%
Percentage of short-stay residents who had an outpatient emergency department visit 6.3%
12.0%
5.7 pts better
12.0%
5.7 pts better
Short Stay · 20240701-20250630 · Adjusted 6.3% · Observed 7.4% · Expected 13.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 75.7%
88.0%
12.3 pts worse
79.7%
4 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 75.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 28.7%
25.9%
2.8 pts worse
23.9%
4.8 pts worse
Short Stay · 20240701-20250630 · Adjusted 28.7% · Observed 37.0% · Expected 30.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-27 · Fire 2025-06-27

6 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-05-23 · Fire 2024-05-23

8 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

3 fire-safety deficiencies

Top issue: Miscellaneous (2 deficiencies)

Cycle 3 Health 2023-04-06 · Fire 2023-04-06

9 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-06-27

K352 · Smoke Deficiencies

Fire Safety

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Corrected 2025-06-30

D · Potential for more than minimal harm 2025-06-27

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-06-30

F · Potential for more than minimal harm 2024-05-23

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-06-13

D · Potential for more than minimal harm 2024-05-23

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-06-13

D · Potential for more than minimal harm 2024-05-23

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-06-13

E · Potential for more than minimal harm 2023-04-06

K929 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Corrected 2023-04-20

Inspection history

Recent health citations

J · Immediate jeopardy 2025-06-27

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-21

E · Potential for more than minimal harm 2025-06-27

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-06-28

D · Potential for more than minimal harm 2025-06-27

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-28

D · Potential for more than minimal harm 2025-06-17

F635 · Resident Assessment and Care Planning Deficiencies

Health

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

Corrected 2025-06-18

H · Actual harm 2025-05-22

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-06-12

G · Actual harm 2025-05-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-22

D · Potential for more than minimal harm 2024-06-14

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-06-14

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-06-14

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-05

E · Potential for more than minimal harm 2024-05-23

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2024-06-13

D · Potential for more than minimal harm 2024-05-23

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-06-13

D · Potential for more than minimal harm 2024-05-23

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-06-13

J · Immediate jeopardy 2024-03-21

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-23

E · Potential for more than minimal harm 2024-03-21

F839 · Administration Deficiencies

Health

Employ staff that are licensed, certified, or registered in accordance with state laws.

Corrected 2024-03-23

J · Immediate jeopardy 2024-01-22

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-01-23

J · Immediate jeopardy 2024-01-22

F678 · Quality of Life and Care Deficiencies

Health

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2024-01-23

E · Potential for more than minimal harm 2024-01-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-30

E · Potential for more than minimal harm 2023-04-06

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-04-20

D · Potential for more than minimal harm 2023-04-06

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-04-20

D · Potential for more than minimal harm 2023-04-06

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-04-20

C · Minimal harm 2023-04-06

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2023-04-20

E · Potential for more than minimal harm 2023-03-09

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2023-03-31

E · Potential for more than minimal harm 2023-03-09

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-03-31

Penalties and ownership

What sits behind the stars

$12,740 2025-06-27

Fine

Fine · fine $12,740

Fine

$69,455 2025-05-22

Fine

Fine · fine $69,455

Fine

$13,900 2024-01-22

Fine

Fine · fine $13,900

Fine

$13,900 2024-01-22

Fine

Fine · fine $13,900

Fine

$0 2024-01-22

Payment Denial

Payment Denial · denial start 2024-02-20 · 70 days

70 day denial

Ownership

Oakbend Medical Center

5% Or Greater Direct Ownership Interest · Organization

100% 32 facilities 2015-02-28
Carter, Elizabeth

Operational/Managerial Control · Individual

0% 1 facilities 2025-03-24
Dekowski, Donovan

Operational/Managerial Control · Individual

0% 59 facilities 2024-12-16
Freudenberger, Joseph

Corporate Officer · Individual

0% 35 facilities 2007-06-19
Oakbend Medical Center

Operational/Managerial Control · Organization

0% 32 facilities 2015-02-28
Regency Integrated Health Services LLC

Operational/Managerial Control · Organization

0% 55 facilities 2024-12-16
Wellsential Of Houston Heights LLC

Operational/Managerial Control · Organization

0% 1 facilities 2024-12-16
Zaharia, Adrian

Operational/Managerial Control · Individual

0% 1 facilities 2023-06-14

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#3

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Staffing
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Fines
$11,009

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