South Bend, IN

Holy Cross Rehabilitation And Wellness

3-star overall rating with 3-star inspections with 9 recent health deficiencies with 13 fire-safety deficiencies in the latest cycle

17475 Dugdale Dr, South Bend, IN

(574) 247-7500

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

168

Certified beds

Average residents

70

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Trinity Health

Operator or chain grouping

Approved since

1994-01-04

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.82

Registered nurse staffing

LPN hours / resident day

1.41

Licensed practical nurse staffing

Aide hours / resident day

2.20

Nurse aide staffing

Weekend hours

3.95

Weekend nurse staffing

RN turnover

69%

Annual RN turnover

Total nurse turnover

52%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 92.1%
93.6%
1.5 pts worse
93.4%
1.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.4%
4.6 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 5.5%
3.8%
1.7 pts worse
3.3%
2.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.0%
24.6%
24.6 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 6.6%
5.6%
1 pts worse
5.4%
1.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 20.4%
23.5%
3.1 pts better
19.6%
0.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 10.4%
14.8%
4.4 pts better
16.7%
6.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 26.8%
11.7%
15.1 pts worse
14.9%
11.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.8%
0.4%
1.4 pts worse
1.0%
0.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 4.2%
1.2%
3 pts worse
1.7%
2.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.4%
24.2%
1.8 pts better
19.8%
2.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 7.0%
4.1%
2.9 pts worse
5.1%
1.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.1%
81.6%
14.5 pts better
81.7%
14.4 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 11.5%
10.5%
1 pts worse
12.0%
0.5 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.7%
1.3%
0.6 pts better
1.6%
0.9 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 93.0%
79.0%
14 pts better
79.7%
13.3 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 24.6%
22.4%
2.2 pts worse
23.9%
0.7 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-28 · Fire 2025-04-28

9 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

13 fire-safety deficiencies

Top issue: Emergency Preparedness (4 deficiencies)

Cycle 2 Health 2024-05-21 · Fire 2024-05-21

10 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-05-23 · Fire 2023-05-23

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-04-28

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-04-28

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2025-08-16

F · Potential for more than minimal harm 2025-04-28

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2025-08-15

F · Potential for more than minimal harm 2025-04-28

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-04-28

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-04-28

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-04-28

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-04-28

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-07-06

F · Potential for more than minimal harm 2025-04-28

K927 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2025-07-22

E · Potential for more than minimal harm 2025-04-28

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-07-22

E · Potential for more than minimal harm 2025-04-28

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-07-22

E · Potential for more than minimal harm 2025-04-28

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2025-07-22

E · Potential for more than minimal harm 2025-04-28

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-07-22

F · Potential for more than minimal harm 2024-05-21

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-07-22

E · Potential for more than minimal harm 2024-05-21

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-07-22

C · Minimal harm 2024-05-21

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-07-22

F · Potential for more than minimal harm 2023-05-23

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2023-07-14

F · Potential for more than minimal harm 2023-05-23

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-07-14

E · Potential for more than minimal harm 2023-05-23

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-07-14

E · Potential for more than minimal harm 2023-05-23

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-07-14

D · Potential for more than minimal harm 2023-05-23

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-07-14

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-09-17

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2025-10-22

D · Potential for more than minimal harm 2025-04-28

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-04-28

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-04-28

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-04-28

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-04-28

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-04-28

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-04-28

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-04-28

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-06-06

D · Potential for more than minimal harm 2024-06-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-22

E · Potential for more than minimal harm 2024-05-21

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-07-05

E · Potential for more than minimal harm 2024-05-21

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-05-21

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-05-21

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-05-21

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-05-21

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-05-21

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-05-21

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-07-05

D · Potential for more than minimal harm 2024-05-21

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-07-05

D · Potential for more than minimal harm 2023-05-23

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-06-23

D · Potential for more than minimal harm 2023-05-23

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-06-23

D · Potential for more than minimal harm 2023-05-23

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-06-23

Penalties and ownership

What sits behind the stars

Ownership

Adams County Memorial Hospital

5% Or Greater Direct Ownership Interest · Organization

100% 52 facilities 2017-08-01
Anderson, Ray

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Battjes, Abigail

Operational/Managerial Control · Individual

0% 1 facilities 2022-08-26
Borne-Bauman, Candice

Operational/Managerial Control · Individual

0% 45 facilities 2019-01-01
Bowens, Marcus

Operational/Managerial Control · Individual

0% 9 facilities 2022-04-01
Carter, Benjamin

Operational/Managerial Control · Individual

0% 8 facilities 2025-01-01
Drake, Daniel

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Flueckiger, Russell

Operational/Managerial Control · Individual

0% 46 facilities 2017-08-01
Isacksen, Daniel

Operational/Managerial Control · Individual

0% 8 facilities 2025-01-01
Lehman, Scott

Operational/Managerial Control · Individual

0% 45 facilities 2020-07-14
Macklin, Larry

Operational/Managerial Control · Individual

0% 45 facilities 2017-08-01
Mcintire, David

Operational/Managerial Control · Individual

0% 44 facilities 2019-01-01
Moore, Joshua

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Roth, Daniel

Operational/Managerial Control · Individual

0% 5 facilities 2025-01-01
Seppala, Christine

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01
Smith, Scott

Operational/Managerial Control · Individual

0% 54 facilities 2020-01-01
Smith, Scott

Corporate Officer · Individual

0% 54 facilities 2020-01-01
Sprunger, Kyle

Operational/Managerial Control · Individual

0% 53 facilities 2018-01-01
Sprunger, Kyle

Corporate Officer · Individual

0% 53 facilities 2018-01-01
Trinity Continuing Care Services Indiana Inc

Operational/Managerial Control · Organization

0% 1 facilities 2017-08-01
Wheeler, Dane

Operational/Managerial Control · Individual

0% 53 facilities 2017-08-01
Wheeler, Dane

Corporate Officer · Individual

0% 53 facilities 2016-09-01

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Staffing
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#2

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2-star overall rating with 1-star inspections with $116,322 in total fines with 8 recent health deficiencies with 24 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
1 / 5
Staffing
1 / 5
Fines
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#3

Creekside Village

Mishawaka, IN

4-star overall rating with 3-star inspections with 7 recent health deficiencies

Overall
4 / 5
Health
3 / 5
Staffing
2 / 5
Fines
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