Houston, TX

Holly Hall

3-star overall rating with 3-star inspections with 13 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

2000 Holly Hall St, Houston, TX

(713) 799-9031

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

62

Certified beds

Average residents

36

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2012-02-02

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

No

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.54

Registered nurse staffing · state 0.44 · national 0.68

LPN hours / resident day

1.38

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

2.61

Nurse aide staffing · state 2.01 · national 2.35

Total nurse hours

4.53

All reported nurse hours · state 3.40 · national 3.89

Licensed hours

1.92

RN + LPN hours · state 1.38 · national 1.54

Weekend hours

3.84

Weekend nurse staffing · state 2.99 · national 3.43

Weekend RN hours

0.38

Weekend registered nurse coverage · state 0.34 · national 0.47

Physical therapist

0.13

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.53

CMS adjusted RN staffing hours

Adjusted total hours

4.44

CMS adjusted total nurse staffing hours

Case-mix index

1.39

Higher values indicate more complex resident acuity

RN turnover

70%

Annual RN turnover · state 52% · national 45%

Total nurse turnover

55%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,977

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

34.39

Composite VBP score used to determine payment impact.

Payment multiplier

0.9883

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 21.02% · Performance 21.68% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

8.08

Baseline 6.98% · Performance 5.42% · Measure score 8.08 · Achievement 8.08 · Improvement 7.36

Total nurse turnover

0.62

Baseline 75.00% · Performance 69.39% · Measure score 0.62 · Achievement 0 · Improvement 0.62

Adjusted total nurse staffing

5.06

Baseline 5.13 hours · Performance 4.52 hours · Measure score 5.06 · Achievement 5.06 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.6%
10.72%
0.1 pts better
No Different than the National Rate · Eligible stays 178 · Observed rate 11.8% · Lower 95% interval 8.58%
Discharge to community 51.84%
50.57%
1.3 pts better
No Different than the National Rate · Eligible stays 192 · Observed rate 40.63% · Lower 95% interval 43.65%
Medicare spending per beneficiary 0.97
1.02
0.1 pts better
Drug regimen review with follow-up 94.87%
95.27%
0.4 pts worse
Numerator 111 · Denominator 117
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 117
Discharge self-care score 32.2%
53.69%
21.5 pts worse
Numerator 19 · Denominator 59
Discharge mobility score 35.59%
50.94%
15.3 pts worse
Numerator 21 · Denominator 59
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 117 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 5.42%
7.12%
1.7 pts better
No Different than the National Rate · Eligible stays 135 · Observed rate 5.19% · Lower 95% interval 3.42%
Staff COVID-19 vaccination coverage 1.14%
8.2%
7.1 pts worse
Numerator 1 · Denominator 88
Staff flu vaccination coverage 38.1%
42%
3.9 pts worse
Numerator 16 · Denominator 42
Discharge function score 47.46%
56.45%
9 pts worse
Numerator 28 · Denominator 59
Transfer of health information to provider 94.34%
95.95%
1.6 pts worse
Numerator 50 · Denominator 53
Transfer of health information to patient 98.36%
96.28%
2.1 pts better
Numerator 60 · Denominator 61
Resident COVID-19 vaccinations up to date 38.3%
25.2%
13.1 pts better
Numerator 18 · Denominator 47

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 46.6%
97.1%
50.5 pts worse
93.4%
46.8 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 46.6%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
3.3%
3.3 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
2.7%
2.7 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 0.0%
3.3%
3.3 pts better
5.4%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 6.0%
18.9%
12.9 pts better
19.6%
13.6 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 6.0%
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0%
Percentage of long-stay residents whose need for help with daily activities has increased 20.9%
16.1%
4.8 pts worse
14.9%
6 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 20.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.5%
0.5 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.8%
0.8%
1 pts worse
1.7%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 1.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.3%
15.0%
10.3 pts worse
19.8%
5.5 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 25.3%
Percentage of long-stay residents with pressure ulcers 10.9%
4.2%
6.7 pts worse
5.1%
5.8 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 10.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 38.0%
89.7%
51.7 pts worse
81.7%
43.7 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 11.3% · Q2 23.7% · Q3 50.0% · Q4 76.8% · 4Q avg 38.0%
Percentage of short-stay residents who had an outpatient emergency department visit 7.7%
12.0%
4.3 pts better
12.0%
4.3 pts better
Short Stay · 20240701-20250630 · Adjusted 7.7% · Observed 7.7% · Expected 11.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 40.4%
88.0%
47.6 pts worse
79.7%
39.3 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 40.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 29.1%
25.9%
3.2 pts worse
23.9%
5.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 29.1% · Observed 35.2% · Expected 28.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-10-07 · Fire 2025-10-07

13 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-08-29 · Fire 2024-08-29

4 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2023-06-08 · Fire 2023-06-08

7 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-10-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-10-01

F · Potential for more than minimal harm 2025-10-07

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-10-01

E · Potential for more than minimal harm 2024-08-29

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-10-07

F · Potential for more than minimal harm 2023-06-08

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-07-21

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-10-07

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-10-08

E · Potential for more than minimal harm 2025-10-07

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-10-08

E · Potential for more than minimal harm 2025-10-07

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-10-08

E · Potential for more than minimal harm 2025-10-07

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-10-08

E · Potential for more than minimal harm 2025-10-07

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-10-08

E · Potential for more than minimal harm 2025-10-07

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-10-08

E · Potential for more than minimal harm 2025-10-07

F779 · Administration Deficiencies

Health

Keep signed and dated reports of x-rays and other diagnostic services in the residents record.

Corrected 2025-10-08

D · Potential for more than minimal harm 2025-10-07

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-10-08

D · Potential for more than minimal harm 2025-10-07

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-10-08

D · Potential for more than minimal harm 2025-10-07

F770 · Administration Deficiencies

Health

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2025-10-08

D · Potential for more than minimal harm 2025-10-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-10-08

D · Potential for more than minimal harm 2025-10-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-10-08

B · Minimal harm 2025-10-07

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2025-10-08

D · Potential for more than minimal harm 2024-10-03

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-11-05

D · Potential for more than minimal harm 2024-06-29

F678 · Quality of Life and Care Deficiencies

Health

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2024-08-14

E · Potential for more than minimal harm 2024-04-03

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-04-24

E · Potential for more than minimal harm 2024-04-03

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-04-24

E · Potential for more than minimal harm 2023-06-08

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-07-28

E · Potential for more than minimal harm 2023-06-08

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-07-28

E · Potential for more than minimal harm 2023-06-08

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-07-28

E · Potential for more than minimal harm 2023-06-08

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-07-28

D · Potential for more than minimal harm 2023-06-08

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-07-28

D · Potential for more than minimal harm 2023-06-08

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-07-28

D · Potential for more than minimal harm 2023-06-08

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-07-28

Penalties and ownership

What sits behind the stars

Ownership

Clouse, Autumn

Corporate Director · Individual

0% 1 facilities 2019-07-15
Drew, Peter

Operational/Managerial Control · Individual

0% 1 facilities 2022-08-01
Drew, Peter

Corporate Officer · Individual

0% 1 facilities 2022-08-01
Holly Hall

Operational/Managerial Control · Organization

0% 1 facilities 2018-07-01

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