Federal inspection record · CMS data as of October 1, 2026
Holiday Heights Healthcare
301 East Dale, Norman, OK · (405) 321-7932
- Certified beds
- 51
- Residents per day
- 41
- Ownership
- For-Profit
- Chain
- Bridges Health
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- April 1, 2020
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Oklahoma.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Oklahoma homes
Holiday Heights Healthcare carries 68.25 inspection points. That is fewer than 36% of Oklahoma's 281 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Oklahoma: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–14 pts
- 4★ 14–36 pts
- 3★ 36–55 pts
- 2★ 55–95 pts
- 1★ over 95 pts
Bars show every rated home in Oklahoma by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
8 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Resident Assessment and Care Planning3E
- E
Ensure each resident receives an accurate assessment.
- D
Ensure each resident receives an accurate assessment.
- D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service1E
- E
Ensure medication error rates are not 5 percent or greater.
Infection Control1D
- D
Provide and implement an infection prevention and control program.
Administration1D
- D
Provide timely, quality laboratory services/tests to meet the needs of residents.
Nutrition and Dietary1E
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspection history
2026-06-19
3 health deficiencies · 2 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
2024-07-24
2 health deficiencies · 6 fire-safety deficiencies
Top issue: Administration (1 deficiency)
2023-06-29
3 health deficiencies · 12 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 49 min of nursing staff time a day, 21 min of it from a registered nurse.
This home
3 h 49 min
Oklahoma average
3 h 49 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 57% of nursing staff and 0% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$14,791 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-06-19 | Fine | $14,791 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.1 pts better | 99.4% | 91.3% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.1 pts better | 97.8% | 94.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.2 pts worse | 5.0% | 4.8% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms3.4 pts better | 0.0% | 3.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.8 pts better | 1.4% | 3.2% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication15.4 pts worse | 41.4% | 26.0% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication0.5 pts better | 17.3% | 17.8% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened7.7 pts better | 5.3% | 13.0% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased10 pts better | 3.6% | 13.6% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder1.7 pts better | 0.0% | 1.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.5 pts better | 1.2% | 2.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.7 pts worse | 17.1% | 16.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers3.3 pts better | 1.4% | 4.7% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine21.9 pts better | 98.4% | 76.5% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit13.5 pts worse | 29.2% | 15.7% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.8 pts better | 0.0% | 1.8% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine16 pts better | 90.6% | 74.6% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission11.1 pts worse | 37.9% | 26.8% | 23.4% |
·
Who owns and runs it
6 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Bridges Employee Stock Ownership Trust | 5% Or Greater Indirect Ownership Interest · Organization | 100% | 33 facilities |
| Bridges Esop, Inc | Operational/Managerial Control · Organization | 0% | 28 facilities |
| Coble, William | Corporate Officer · Individual | 0% | 33 facilities |
| Coble, William | Operational/Managerial Control · Individual | 0% | 33 facilities |
| Deroin, Kristy | Contracted Managing Employee · Individual | 0% | 33 facilities |
| Deroin, Kristy | W-2 Managing Employee · Individual | 0% | 33 facilities |
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Fire safety
20 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke10F
- F
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- F
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
- F
Inspect, test, and maintain automatic sprinkler systems.
- F
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- F
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- F
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F
Properly select, install, inspect, or maintain portable fire extinguishes.
- F
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- E
Provide properly protected cooking facilities.
- C
Inspect, test, and maintain automatic sprinkler systems.
Egress4F
- E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F
Install emergency lighting that can last at least 1 1/2 hours.
- F
Have properly located and lighted "Exit" signs.
- E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous3F
- F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F
Have simulated fire drills held at unexpected times.
- C
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems1E
- E
Have proper medical gas storage and administration areas.
Services1E
- E
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Emergency Preparedness1C
- C
Develop and maintain an Emergency Preparedness Program (EP).
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