Federal inspection record · CMS data as of October 1, 2026
Hillside Heights Rehabilitation Center
1201 Mclean Blvd., Eugene, OR · (541) 683-2155
- Certified beds
- 83
- Residents per day
- 60
- Ownership
- For-Profit
- Chain
- Volare Health
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- January 1, 1967
1
How this home got 1 star
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Oregon.
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Staffing
★★★★★−1 star
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★1 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Oregon homes
Hillside Heights Rehabilitation Center carries 68 inspection points. That is fewer than 37% of Oregon's 126 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Oregon: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–14 pts
- 4★ 14–41 pts
- 3★ 41–65 pts
- 2★ 65–95.25 pts
- 1★ over 95.25 pts
Bars show every rated home in Oregon by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
44 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care17E
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide or obtain dental services for each resident.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Provide appropriate foot care.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Provide care or services that was trauma informed and/or culturally competent.
- D
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
- D
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Pharmacy Service5E
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Ensure medication error rates are not 5 percent or greater.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning5D
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- D
Ensure each resident receives an accurate assessment.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights5E
- E
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
- D
Ensure that residents are fully informed and understand their health status, care and treatments.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Nursing and Physician Services4E
- E
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- E
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- E
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
- E
Observe each nurse aide's job performance and give regular training.
Nutrition and Dietary3F
- F
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control2E
- D
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Respond appropriately to all alleged violations.
Administration1D
- D
Provide timely, quality laboratory services/tests to meet the needs of residents.
Environmental1D
- D
Keep all essential equipment working safely.
Inspection history
2026-01-30
14 health deficiencies · 1 fire-safety deficiencies
Top issue: Quality of Life and Care (7 deficiencies)
2024-08-30
11 health deficiencies · 4 fire-safety deficiencies
Top issue: Resident Rights (3 deficiencies)
2023-03-24
19 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (9 deficiencies)
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.3 pts better | 97.6% | 95.3% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4 pts worse | 90.0% | 94.0% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.1 pts worse | 3.5% | 2.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms0.4 pts better | 4.5% | 4.9% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.5 pts better | 2.1% | 4.6% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication8.4 pts worse | 20.6% | 12.2% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication8.3 pts better | 6.0% | 14.3% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened7.9 pts better | 10.7% | 18.6% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased5 pts better | 9.2% | 14.2% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better | 0.6% | 1.3% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.4 pts better | 0.6% | 2.0% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.6 pts better | 12.2% | 20.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers3.6 pts worse | 9.2% | 5.6% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine1.2 pts better | 87.0% | 85.8% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit1.6 pts worse | 17.6% | 16.0% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts worse | 2.1% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine1.6 pts worse | 79.3% | 80.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission0.4 pts worse | 22.3% | 21.9% | 23.4% |
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Who owns and runs it
24 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Pac 12 Opco Holdco LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 12 facilities |
| College Hill Propco LLC | 5% Or Greater Mortgage Interest · Organization | 0% | 1 facilities |
| College Hill Propco LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Dunham, Sarah | Operational/Managerial Control · Individual | 0% | 5 facilities |
| Dunham, Sarah | Adp Of The SNF · Individual | 0% | 5 facilities |
| Hagar, Chaim | Adp Of The SNF · Individual | 0% | 18 facilities |
| Hagler, Alexander | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 12 facilities |
| Hohnstein, Phillip | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Hohnstein, Phillip | Adp Of The SNF · Individual | 0% | 1 facilities |
| Knox Healthcare Pac 12 Holdings LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 12 facilities |
| Knox, Donald | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 16 facilities |
| Knox, Donald | Corporate Officer · Individual | 0% | 16 facilities |
| Knox, Donald | Operational/Managerial Control · Individual | 0% | 16 facilities |
| Knox, Donald | Adp Of The SNF · Individual | 0% | 16 facilities |
| Pac 12 Holdings LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 12 facilities |
| Pac 12 Holdings LLC | Adp Of The SNF · Organization | 0% | 12 facilities |
| Pac 12 Pinnacle Holdco LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 12 facilities |
| Pac 12 Pinnacle Holdco LLC | Adp Of The SNF · Organization | 0% | 12 facilities |
| Schwartz, Eliezer | Operational/Managerial Control · Individual | 0% | 26 facilities |
| Schwartz, Eliezer | Adp Of The SNF · Individual | 0% | 26 facilities |
| Smith, Brian | Corporate Officer · Individual | 0% | 14 facilities |
| Smith, Brian | Adp Of The SNF · Individual | 0% | 14 facilities |
| Volare Health LLC | Operational/Managerial Control · Organization | 0% | 16 facilities |
| Volare Health LLC | Adp Of The SNF · Organization | 0% | 16 facilities |
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Fire safety
8 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Gas, Vacuum, and Electrical Systems3F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- F
Have generator or other power source capable of supplying service within 10 seconds.
- D
Ensure proper usage of power strips and extension cords.
Smoke2E
- D
Provide properly protected cooking facilities.
- E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Emergency Preparedness1F
- F
Develop Emergency Preparedness policies and procedures.
Egress1F
- F
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous1D
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
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Other homes nearby
-
Avamere Rehabilitation Of Eugene
Eugene, OR · Avamere
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 4 h 50 min
- Fines
- $36,472
-
Cascade Manor
Eugene, OR · Pacific Retirement Services
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 8 h 9 min
- Fines
- $10,033
-
South Hills Rehabilitation Center
Eugene, OR · Volare Health · Special Focus · Abuse icon
★★★★★- Worst citation, 3 yrs
- L
- Nursing / resident / day
- —
- Fines
- $165,996