Federal inspection record · CMS data as of October 1, 2026
Hillcrest Commons Nursing & Rehabilitation Center
169 Valentine Road, Pittsfield, MA · (413) 445-2300
- Certified beds
- 265
- Residents per day
- 226
- Ownership
- Non-Profit
- Chain
- Integritus Healthcare
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- July 31, 1995
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Massachusetts homes
Hillcrest Commons Nursing & Rehabilitation Center carries 43 inspection points. That is fewer than 41% of Massachusetts's 339 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–6 pts
- 4★ 6–24 pts
- 3★ 24–41 pts
- 2★ 41–76 pts
- 1★ over 76 pts
Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
34 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care12E
- D
Provide enough food/fluids to maintain a resident's health.
- E
Provide enough food/fluids to maintain a resident's health.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D
Provide care or services that was trauma informed and/or culturally competent.
- D
Provide or obtain dental services for each resident.
- E
Provide enough food/fluids to maintain a resident's health.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights8D
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Reasonably accommodate the needs and preferences of each resident.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
- B
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Infection Control3E
- E
Develop and implement policies and procedures for flu and pneumonia vaccinations.
- E
Provide and implement an infection prevention and control program.
- D
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nutrition and Dietary3F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
- D
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Resident Assessment and Care Planning3D
- D
Ensure each resident receives an accurate assessment.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- C
Ensure each resident receives an accurate assessment.
Nursing and Physician Services3D
- D
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
- D
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
- B
Post nurse staffing information every day.
Administration1E
- E
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Pharmacy Service1D
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspection history
2026-06-26
5 health deficiencies · 0 fire-safety deficiencies
Top issue: Resident Rights (3 deficiencies)
2025-03-25
21 health deficiencies · 4 fire-safety deficiencies
Top issue: Quality of Life and Care (7 deficiencies)
2024-01-09
8 health deficiencies · 5 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 53 min of nursing staff time a day, 24 min of it from a registered nurse.
This home
3 h 53 min
Massachusetts average
3 h 56 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 35% of nursing staff and 32% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.5 pts better | 1.3 | 1.8 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.7 pts worse | 2.1 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.5 pts better | 97.4% | 92.9% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.6 pts better | 94.1% | 93.5% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.7 pts better | 2.7% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms2.2 pts worse | 19.6% | 17.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight3.1 pts worse | 8.1% | 5.0% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication2.7 pts better | 16.8% | 19.5% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication15.1 pts worse | 36.6% | 21.5% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened3.2 pts better | 10.7% | 13.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased3.2 pts better | 12.6% | 15.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts worse | 0.9% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.2 pts better | 1.5% | 1.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.6 pts worse | 21.0% | 20.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.3 pts worse | 5.5% | 4.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine11.1 pts better | 90.0% | 78.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit2.2 pts better | 9.6% | 11.8% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts better | 0.8% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine3.9 pts better | 82.0% | 78.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission6.7 pts better | 19.0% | 25.7% | 23.4% |
·
Who owns and runs it
16 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Willowood Extended Care Services Inc | 5% Or Greater Direct Ownership Interest · Organization | 100% | 4 facilities |
| Consolati, Thomas | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Consolati, Thomas | Adp Of The SNF · Individual | 0% | 2 facilities |
| Gingras, Marcie Jo | Corporate Officer · Individual | 0% | 15 facilities |
| Gingras, Marcie Jo | Adp Of The SNF · Individual | 0% | 15 facilities |
| Integritus Healthcare Inc | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 14 facilities |
| Integritus Healthcare Inc | 5% Or Greater Security Interest · Organization | 0% | 14 facilities |
| Integritus Healthcare Management Services Inc | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 14 facilities |
| Integritus Healthcare Management Services Inc | Operational/Managerial Control · Organization | 0% | 14 facilities |
| Integritus Healthcare Management Services Inc | Adp Of The SNF · Organization | 0% | 14 facilities |
| Jones, William | Corporate Officer · Individual | 0% | 15 facilities |
| Jones, William | Adp Of The SNF · Individual | 0% | 15 facilities |
| Kovacs, Jule | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Kovacs, Jule | Adp Of The SNF · Individual | 0% | 2 facilities |
| Willowood Extended Care Services Inc | Operational/Managerial Control · Organization | 0% | 4 facilities |
| Willowood Extended Care Services Inc | Adp Of The SNF · Organization | 0% | 4 facilities |
·
Fire safety
9 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke5F
- F
Have an enclosure around a vertical opening shaft.
- F
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Install an approved automatic sprinkler system.
- D
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems2D
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Meet requirements for the installation and maintenance of electrical systems.
Egress1D
- D
Install emergency lighting that can last at least 1 1/2 hours.
Emergency Preparedness1D
- D
Include a process for Emergency Preparedness collaboration.
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Other homes nearby
-
Berkshire Place
Pittsfield, MA
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 5 h 15 min
- Fines
- $0
-
Mt Greylock Extended Care Facility
Pittsfield, MA · Integritus Healthcare
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 4 h 1 min
- Fines
- $0
-
Springside Rehabilitation And Skilled Care Center
Pittsfield, MA
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 31 min
- Fines
- $0