De Soto, MO

Hillcrest Care Center Inc

4-star overall rating with 4-star inspections with $10,845 in total fines with 7 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

1108 Clarke Street, De Soto, MO

(636) 586-3022

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

90

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

James & Judy Lincoln

Operator or chain grouping

Approved since

1995-07-10

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

58 facilities

Chain averages 3 overall / 3 health / 2 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.32

Registered nurse staffing · state 0.46 · national 0.68

LPN hours / resident day

0.35

Licensed practical nurse staffing · state 0.68 · national 0.87

Aide hours / resident day

2.38

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.05

All reported nurse hours · state 3.47 · national 3.89

Licensed hours

0.67

RN + LPN hours · state 1.14 · national 1.54

Weekend hours

2.53

Weekend nurse staffing · state 3.04 · national 3.43

Weekend RN hours

0.35

Weekend registered nurse coverage · state 0.33 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.39

CMS adjusted RN staffing hours

Adjusted total hours

3.67

CMS adjusted total nurse staffing hours

Case-mix index

1.14

Higher values indicate more complex resident acuity

RN turnover

14%

Annual RN turnover · state 51% · national 45%

Total nurse turnover

45%

Annual nurse turnover · state 57% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,153

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

27.66

Composite VBP score used to determine payment impact.

Payment multiplier

0.9847

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

5.53

Baseline 33.33% · Performance 41.07% · Measure score 5.53 · Achievement 5.53 · Improvement 0

Adjusted total nurse staffing

0

Baseline 3.54 hours · Performance 3.16 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.42%
10.72%
0.3 pts better
No Different than the National Rate · Eligible stays 31 · Observed rate 9.68% · Lower 95% interval 6.36%
Discharge to community 60.59%
50.57%
10 pts better
No Different than the National Rate · Eligible stays 26 · Observed rate 57.69% · Lower 95% interval 45.57%
Medicare spending per beneficiary 0.68
1.02
0.3 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 28 · Denominator 28
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 28
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 28 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 13 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 1.96%
8.2%
6.2 pts worse
Numerator 2 · Denominator 102
Staff flu vaccination coverage 18.18%
42%
23.8 pts worse
Numerator 26 · Denominator 143
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 12 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 74.5%
84.8%
10.3 pts worse
93.4%
18.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 75.3% · Q2 75.3% · Q3 72.8% · Q4 74.7% · 4Q avg 74.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.8%
90.9%
0.1 pts worse
95.5%
4.7 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 90.8%
Percentage of long-stay residents experiencing one or more falls with major injury 5.6%
4.1%
1.5 pts worse
3.3%
2.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.8% · Q2 6.2% · Q3 4.9% · Q4 3.6% · 4Q avg 5.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
14.7%
14.7 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 3.7%
5.5%
1.8 pts better
5.4%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 5.1% · Q3 3.2% · Q4 1.6% · 4Q avg 3.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 23.3%
25.3%
2 pts better
19.6%
3.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.4% · Q2 23.7% · Q3 22.2% · Q4 21.9% · 4Q avg 23.3%
Percentage of long-stay residents who received an antipsychotic medication 23.4%
25.0%
1.6 pts better
16.7%
6.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.0% · Q2 25.0% · Q3 22.9% · Q4 26.0% · 4Q avg 23.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 14.3%
20.3%
6 pts better
16.3%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.8% · Q2 15.5% · Q3 10.3% · Q4 13.4% · 4Q avg 14.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 13.6%
19.8%
6.2 pts better
14.9%
1.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 24.6% · Q2 10.7% · Q3 11.5% · Q4 8.1% · 4Q avg 13.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.4%
1.4%
1 pts worse
1.0%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 2.7% · Q3 1.2% · Q4 3.3% · 4Q avg 2.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.3%
2.6%
2.3 pts better
1.7%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.2% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 7.8%
18.1%
10.3 pts better
19.8%
12 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.4% · Q2 9.9% · Q3 6.0% · Q4 4.9% · 4Q avg 7.8%
Percentage of long-stay residents with pressure ulcers 2.6%
5.0%
2.4 pts better
5.1%
2.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.1% · Q2 1.6% · Q3 3.0% · Q4 2.6% · 4Q avg 2.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 64.4%
66.4%
2 pts worse
81.7%
17.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 65.1% · Q2 56.5% · Q3 65.9% · Q4 70.5% · 4Q avg 64.4%
Percentage of short-stay residents who had an outpatient emergency department visit 0.0%
13.4%
13.4 pts better
12.0%
12 pts better
Short Stay · 20240701-20250630 · Adjusted 0.0% · Observed 0.0% · Expected 11.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 7.0%
2.2%
4.8 pts worse
1.6%
5.4 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 6.5% · Q2 9.5% · 4Q avg 7.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 72.3%
63.5%
8.8 pts better
79.7%
7.4 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 72.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 37.5%
25.3%
12.2 pts worse
23.9%
13.6 pts worse
Short Stay · 20240701-20250630 · Adjusted 37.5% · Observed 37.9% · Expected 24.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-10-24 · Fire 2024-10-24

7 health deficiencies

Top issue: Resident Rights (3 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2023-08-25 · Fire 2023-08-25

9 health deficiencies

Top issue: Resident Rights (3 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2021-04-16 · Fire 2021-04-16

7 health deficiencies

Top issue: Pharmacy Service (3 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-10-24

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-12-02

F · Potential for more than minimal harm 2024-10-24

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-12-02

F · Potential for more than minimal harm 2024-10-24

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-12-02

F · Potential for more than minimal harm 2024-10-24

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-12-02

F · Potential for more than minimal harm 2023-08-25

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-09-25

F · Potential for more than minimal harm 2023-08-25

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-09-25

F · Potential for more than minimal harm 2023-08-25

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-09-25

F · Potential for more than minimal harm 2021-04-16

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2021-05-28

F · Potential for more than minimal harm 2021-04-16

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2021-05-28

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-03-28

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-02-10

D · Potential for more than minimal harm 2024-10-24

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-12-02

D · Potential for more than minimal harm 2024-10-24

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-12-02

D · Potential for more than minimal harm 2024-10-24

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-12-02

D · Potential for more than minimal harm 2024-10-24

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-12-02

D · Potential for more than minimal harm 2024-10-24

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-12-02

D · Potential for more than minimal harm 2024-10-24

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2024-12-02

J · Immediate jeopardy 2024-08-08

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-08-01

E · Potential for more than minimal harm 2023-08-25

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-09-25

E · Potential for more than minimal harm 2023-08-25

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-09-25

D · Potential for more than minimal harm 2023-08-25

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-09-25

D · Potential for more than minimal harm 2023-08-25

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-09-25

D · Potential for more than minimal harm 2023-08-25

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-09-25

D · Potential for more than minimal harm 2023-08-25

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-25

D · Potential for more than minimal harm 2023-08-25

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-09-25

D · Potential for more than minimal harm 2023-08-25

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-09-25

E · Potential for more than minimal harm 2021-04-16

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2021-05-28

E · Potential for more than minimal harm 2021-04-16

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2021-05-28

E · Potential for more than minimal harm 2021-04-16

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-05-28

D · Potential for more than minimal harm 2021-04-16

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2021-05-28

D · Potential for more than minimal harm 2021-04-16

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2021-05-28

D · Potential for more than minimal harm 2021-04-16

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2021-05-28

C · Minimal harm 2021-04-16

F577 · Resident Rights Deficiencies

Health

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2021-05-28

Penalties and ownership

What sits behind the stars

$10,845 2024-08-08

Fine

Fine · fine $10,845

Fine

Ownership

Lincoln, James

5% Or Greater Direct Ownership Interest · Individual

50% 57 facilities 2002-04-01
Lincoln, Judy

5% Or Greater Direct Ownership Interest · Individual

50% 56 facilities 2002-04-02
Crane, Gary

Corporate Director · Individual

0% 18 facilities 2002-04-01
Drake, Timothy

Corporate Officer · Individual

0% 21 facilities 2002-04-01
Stutts, Charlotte

Corporate Officer · Individual

0% 18 facilities 2002-04-01
Tindall, Cindy

W-2 Managing Employee · Individual

0% 1 facilities 2013-11-01

Nearby options

Other facilities in reach

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Stonebridge Desoto

De Soto, MO

3-star overall rating with 4-star inspections with $8,278 in total fines with 5 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
4 / 5
Staffing
2 / 5
Fines
$8,278
#2

Baisch Nursing Center

De Soto, MO

1-star overall rating with 3-star inspections with $22,936 in total fines with 11 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$22,936
#3

Superior Manor Of Festus, LLC

Festus, MO

1-star overall rating with 2-star inspections with $86,803 in total fines with 12 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
2 / 5
Staffing
1 / 5
Fines
$86,803

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