Columbus, OH

Highbanks Care Center

5-star overall rating with 4-star inspections with 5 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

111 Lazelle Road East, Columbus, OH

(614) 888-2021

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

56

Certified beds

Average residents

53

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Foundations Health Solutions

Operator or chain grouping

Approved since

2004-11-08

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

63 facilities

Chain averages 4 overall / 4 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.80

Registered nurse staffing · state 0.63 · national 0.68

LPN hours / resident day

0.39

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.25

Nurse aide staffing · state 2.14 · national 2.35

Total nurse hours

3.44

All reported nurse hours · state 3.72 · national 3.89

Licensed hours

1.19

RN + LPN hours · state 1.59 · national 1.54

Weekend hours

3.15

Weekend nurse staffing · state 3.29 · national 3.43

Weekend RN hours

0.68

Weekend registered nurse coverage · state 0.41 · national 0.47

Physical therapist

0.01

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.74

CMS adjusted RN staffing hours

Adjusted total hours

3.17

CMS adjusted total nurse staffing hours

Case-mix index

1.48

Higher values indicate more complex resident acuity

RN turnover

75%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

51%

Annual nurse turnover · state 50% · national 46%

SNF VBP

Value-based purchasing

Program rank

9,938

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

21.98

Composite VBP score used to determine payment impact.

Payment multiplier

0.9828

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

1.27

Baseline 48.94% · Performance 58.49% · Measure score 1.27 · Achievement 1.27 · Improvement 0

Adjusted total nurse staffing

3.13

Baseline 2.32 hours · Performance 3.57 hours · Measure score 3.13 · Achievement 1.75 · Improvement 3.13

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission Not Available
10.72%
Not Available · Eligible stays 6 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community Not Available
50.57%
Not Available · Eligible stays 3 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary Not Available
1.02
Too few residents or stays to report publicly.
Drug regimen review with follow-up Not Available
95.27%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Falls with major injury Not Available
0.77%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened Not Available
2.29%
Numerator Not Available · Denominator 2 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 3 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 104
Staff flu vaccination coverage 28.95%
42%
13.1 pts worse
Numerator 22 · Denominator 76
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 2 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 55.5%
92.4%
36.9 pts worse
93.4%
37.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 61.1% · Q2 56.9% · Q3 51.0% · Q4 52.8% · 4Q avg 55.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.5%
94.5%
About the same
95.5%
1 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 94.5%
Percentage of long-stay residents experiencing one or more falls with major injury 1.4%
3.3%
1.9 pts better
3.3%
1.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 2.0% · Q3 0.0% · Q4 1.9% · 4Q avg 1.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 86.0%
26.1%
59.9 pts worse
11.4%
74.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 87.5% · Q2 80.9% · Q3 85.0% · Q4 90.9% · 4Q avg 86.0%
Percentage of long-stay residents who lose too much weight 6.7%
6.2%
0.5 pts worse
5.4%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 7.0% · Q3 6.8% · Q4 8.7% · 4Q avg 6.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 32.2%
25.4%
6.8 pts worse
19.6%
12.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 29.8% · Q2 27.9% · Q3 34.1% · Q4 37.0% · 4Q avg 32.2%
Percentage of long-stay residents who received an antipsychotic medication 28.0%
11.5%
16.5 pts worse
16.7%
11.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 27.3% · Q2 30.0% · Q3 29.2% · Q4 25.9% · 4Q avg 28.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 2.0%
7.7%
5.7 pts better
16.3%
14.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 3.8% · Q3 0.0% · Q4 0.0% · 4Q avg 2.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 4.7%
6.2%
1.5 pts better
14.9%
10.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.3% · Q2 2.4% · Q3 0.0% · Q4 2.3% · 4Q avg 4.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.2%
0.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
0.5%
0.5 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 19.3%
21.7%
2.4 pts better
19.8%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.7% · Q2 25.8% · Q3 17.6% · Q4 15.2% · 4Q avg 19.3%
Percentage of long-stay residents with pressure ulcers 3.5%
3.7%
0.2 pts better
5.1%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 5.0% · Q3 2.4% · Q4 2.0% · 4Q avg 3.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 12.8%
78.1%
65.3 pts worse
81.7%
68.9 pts worse
Short Stay · 2024Q4-2025Q3 · 4Q avg 12.8%

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-08-28 · Fire 2024-08-28

5 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 2 Health 2023-02-17 · Fire 2023-02-17

5 health deficiencies

Top issue: Resident Rights (3 deficiencies)

6 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2021-05-03 · Fire 2021-05-03

9 health deficiencies

Top issue: Resident Rights (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-08-28

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-21

E · Potential for more than minimal harm 2024-08-28

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2024-09-21

F · Potential for more than minimal harm 2023-02-17

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-03-17

F · Potential for more than minimal harm 2023-02-17

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-03-17

F · Potential for more than minimal harm 2023-02-17

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-03-17

F · Potential for more than minimal harm 2023-02-17

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-03-17

F · Potential for more than minimal harm 2023-02-17

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-03-17

E · Potential for more than minimal harm 2023-02-17

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-03-17

Inspection history

Recent health citations

E · Potential for more than minimal harm 2024-08-28

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2024-09-21

E · Potential for more than minimal harm 2024-08-28

F745 · Quality of Life and Care Deficiencies

Health

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2024-09-21

D · Potential for more than minimal harm 2024-08-28

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-09-21

D · Potential for more than minimal harm 2024-08-28

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-09-21

D · Potential for more than minimal harm 2024-08-28

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-09-21

E · Potential for more than minimal harm 2023-02-17

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2023-03-17

E · Potential for more than minimal harm 2023-02-17

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-03-17

D · Potential for more than minimal harm 2023-02-17

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-03-17

D · Potential for more than minimal harm 2023-02-17

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-03-17

B · Minimal harm 2023-02-17

F570 · Resident Rights Deficiencies

Health

Assure the security of all personal funds of residents deposited with the facility.

Corrected 2023-03-11

D · Potential for more than minimal harm 2021-05-03

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2021-05-26

D · Potential for more than minimal harm 2021-05-03

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2021-05-26

D · Potential for more than minimal harm 2021-05-03

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2021-05-26

D · Potential for more than minimal harm 2021-05-03

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2021-05-26

D · Potential for more than minimal harm 2021-05-03

F626 · Resident Rights Deficiencies

Health

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2021-05-26

D · Potential for more than minimal harm 2021-05-03

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2021-05-26

D · Potential for more than minimal harm 2021-05-03

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2021-05-26

D · Potential for more than minimal harm 2021-05-03

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2021-05-26

D · Potential for more than minimal harm 2021-05-03

F826 · Quality of Life and Care Deficiencies

Health

Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.

Corrected 2021-05-26

Penalties and ownership

What sits behind the stars

Ownership

Colleran Fam Tr Dated 01-01-2018

5% Or Greater Indirect Ownership Interest · Organization

100% 63 facilities 2018-06-01
Foundations Health LLC

5% Or Greater Direct Ownership Interest · Organization

100% 63 facilities 2018-01-01
Anderson, Thomas

Operational/Managerial Control · Individual

0% 1 facilities 2024-05-01
Colleran, Brian

Operational/Managerial Control · Individual

0% 63 facilities 2019-01-01
Colleran, Brian

Corporate Director · Individual

0% 63 facilities 2019-01-01
Colleran, Brian

Corporate Officer · Individual

0% 63 facilities 2019-01-01
Foundations Health Solutions, LLC

Operational/Managerial Control · Organization

0% 62 facilities 2019-01-01
Krystowski, John

Operational/Managerial Control · Individual

0% 63 facilities 2018-06-01
Krystowski, John

Corporate Officer · Individual

0% 63 facilities 2018-06-01

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3-star overall rating with 2-star inspections with 15 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

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Staffing
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#2

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5-star overall rating with 3-star inspections with 10 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
3 / 5
Staffing
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Fines
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#3

Laurels Of Norworth The

Worthington, OH

1-star overall rating with 1-star inspections with $51,871 in total fines with 15 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
4 / 5
Fines
$51,871

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