Federal inspection record · CMS data as of October 1, 2026
Heritagespring Healthcare Center Of West Chester
7235 Heritagespring Drive, West Chester, OH · (513) 759-5777
- Certified beds
- 144
- Residents per day
- 121
- Ownership
- For-Profit
- Chain
- Carespring
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- October 7, 2004
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Ohio.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Ohio homes
Heritagespring Healthcare Center Of West Chester carries 60.75 inspection points. That is fewer than 50% of Ohio's 913 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Ohio: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–15 pts
- 4★ 15–42 pts
- 3★ 42–69 pts
- 2★ 69–121.25 pts
- 1★ over 121.25 pts
Bars show every rated home in Ohio by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
13 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (3)
-
G
Ensure that residents are free from significant medication errors.
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J
Ensure that residents are free from significant medication errors.
-
J
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Everything else, by area of care
Quality of Life and Care3D
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service2D
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nursing and Physician Services2D
- D
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
- D
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning1D
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control1D
- D
Provide and implement an infection prevention and control program.
Inspection history
2025-11-19
3 health deficiencies · 1 fire-safety deficiencies
Top issue: Pharmacy Service (3 deficiencies)
2023-04-27
10 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2020-02-13
0 health deficiencies · 3 fire-safety deficiencies
No concentrated health issue counts in this cycle.
4
Nursing time per resident, per day
Each resident here gets about 4 h 12 min of nursing staff time a day, 44 min of it from a registered nurse.
This home
4 h 12 min
Ohio average
3 h 43 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 64% of nursing staff and 50% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$53,646 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-08-12 | Fine | $20,925 |
| 2025-11-19 | Fine | $14,901 |
| 2024-11-25 | Fine | $17,820 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.3 pts better | 100.0% | 92.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.3 pts better | 100.0% | 93.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.1 pts better | 3.0% | 3.1% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms26.6 pts worse | 58.2% | 31.6% | 13.5% |
| Percentage of long-stay residents who lose too much weight3.5 pts worse | 9.6% | 6.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication2.4 pts better | 23.1% | 25.5% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication5.5 pts better | 3.0% | 8.5% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened1.1 pts worse | 6.4% | 5.3% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased0.3 pts better | 4.7% | 5.0% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better | 0.0% | 0.2% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.4 pts better | 0.0% | 0.4% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.8 pts worse | 26.7% | 20.9% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.6 pts better | 0.6% | 3.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine21.6 pts better | 100.0% | 78.4% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit1.4 pts worse | 14.0% | 12.6% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts better | 0.6% | 1.2% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine23.6 pts better | 100.0% | 76.4% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1 pts better | 23.4% | 24.4% | 23.4% |
·
Who owns and runs it
9 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Carespring Health Care Holdings, LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 15 facilities |
| Barry N Bortz 06042009 Tr | 5% Or Greater Indirect Ownership Interest · Organization | 72% | 10 facilities |
| Eppers, David | 5% Or Greater Indirect Ownership Interest · Individual | 15% | 13 facilities |
| Bortz Family Trust/Key Bank Trustee | 5% Or Greater Indirect Ownership Interest · Organization | 9% | 5 facilities |
| Carespring Health Care Management, LLC | Operational/Managerial Control · Organization | 0% | 15 facilities |
| Carespring Leasing, LLC | Operational/Managerial Control · Organization | 0% | 2 facilities |
| Chirumbolo, Christopher | Corporate Officer · Individual | 0% | 16 facilities |
| Eppers, David | Corporate Officer · Individual | 0% | 13 facilities |
| Mcgill, Emily | W-2 Managing Employee · Individual | 0% | 1 facilities |
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Fire safety
7 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke3F
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
- E
Install an approved automatic sprinkler system.
Emergency Preparedness2F
- F
Establish emergency prep training and testing.
- F
Develop and maintain an Emergency Preparedness Program (EP).
Services1F
- F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous1F
- F
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
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Other homes nearby
-
Chesterwood Atc
West Chester, OH · Carespring
★★★★★- Worst citation, 3 yrs
- F
- Nursing / resident / day
- 4 h 30 min
- Fines
- $0
-
Mcv Health Care Facilities, Inc
Mason, OH
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 5 h 22 min
- Fines
- $0
-
Majestic Care Of Cedar Village.
Mason, OH · Majestic Care
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 10 min
- Fines
- $62,205