Federal inspection record · CMS data as of October 1, 2026
Heritage Hall - Brookneal
633 Cook Avenue, Brookneal, VA · (434) 376-3717
- Certified beds
- 60
- Residents per day
- 56
- Ownership
- For-Profit
- Chain
- Heritage Hall
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- May 29, 1991
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Virginia.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Virginia homes
Heritage Hall - Brookneal carries 7 inspection points. That is fewer than 98% of Virginia's 287 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Virginia: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–16 pts
- 4★ 16–45 pts
- 3★ 45–76.5 pts
- 2★ 76.5–168.75 pts
- 1★ over 168.75 pts
Bars show every rated home in Virginia by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
13 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Resident Rights4E
- E
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
- D
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
- D
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning2D
- D
Ensure each resident receives an accurate assessment.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service2D
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control2D
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
Nutrition and Dietary2F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nursing and Physician Services1C
- C
Post nurse staffing information every day.
Inspection history
2024-07-31
0 health deficiencies · 0 fire-safety deficiencies
No concentrated health issue counts in this cycle.
2021-12-16
7 health deficiencies · 5 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (2 deficiencies)
2019-01-24
6 health deficiencies · 6 fire-safety deficiencies
Top issue: Nutrition and Dietary (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 1 min of nursing staff time a day, 21 min of it from a registered nurse.
This home
3 h 1 min
Virginia average
3 h 53 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 36% of nursing staff and 40% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.1 pts better | 1.3 | 1.4 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts better | 1.2 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine8.3 pts better | 99.5% | 91.2% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.9 pts better | 98.2% | 93.3% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better | 1.9% | 3.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms20 pts better | 0.5% | 20.5% | 13.5% |
| Percentage of long-stay residents who lose too much weight4 pts worse | 9.3% | 5.3% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication2 pts worse | 22.7% | 20.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication2.4 pts worse | 16.6% | 14.2% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened7.7 pts worse | 21.9% | 14.2% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased19.4 pts worse | 33.9% | 14.5% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better | 0.0% | 0.4% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.1 pts better | 0.5% | 1.6% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.4 pts worse | 26.7% | 21.3% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1 pts better | 3.4% | 4.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine18.8 pts better | 93.0% | 74.2% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit7.8 pts better | 3.7% | 11.5% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.3 pts better | 0.0% | 1.3% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine16.2 pts better | 89.5% | 73.3% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission12.1 pts worse | 34.1% | 22.0% | 23.4% |
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Who owns and runs it
15 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Wcc Third Blind Trust | 5% Or Greater Direct Ownership Interest · Organization | 78% | 5 facilities |
| Ahc Acquisitions, LLC | 5% Or Greater Direct Ownership Interest · Organization | 12% | 5 facilities |
| American Healthcare LLC | Operational/Managerial Control · Organization | 0% | 14 facilities |
| Barksdale, Diane | Adp Of The SNF · Individual | 0% | 1 facilities |
| Cranwell, C. | Indirect Ownership Interest · Individual | 0% | 2 facilities |
| Cranwell, Robert | Direct Ownership Interest · Individual | 0% | 3 facilities |
| Dalton, Robert | Corporate Director · Individual | 0% | 13 facilities |
| East, Thomas | Corporate Director · Individual | 0% | 14 facilities |
| East, Thomas | Corporate Officer · Individual | 0% | 14 facilities |
| East, Thomas | Operational/Managerial Control · Individual | 0% | 14 facilities |
| East, Thomas | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 14 facilities |
| Gallant, Cassandra | Corporate Officer · Individual | 0% | 15 facilities |
| Gallant, Cassandra | Operational/Managerial Control · Individual | 0% | 15 facilities |
| Hopkins, William | Corporate Director · Individual | 0% | 17 facilities |
| Madhoun, Mazen | Adp Of The SNF · Individual | 0% | 4 facilities |
·
Fire safety
11 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke3F
- F
Have properly installed hallway dispensers for alcohol-based hand rub.
- D
Inspect, test, and maintain automatic sprinkler systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
Services2F
- F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- E
Have properly installed electrical wiring and gas equipment.
Egress2E
- D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Emergency Preparedness2C
- C
Establish policies and procedures for sheltering.
- C
Establish staff and initial training requirements.
Miscellaneous1E
- E
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems1E
- E
Ensure proper usage of power strips and extension cords.
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-
APPOMATTOX HEALTH & REHABILITATiON CENTER
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