Evansville, IN

Heritage Center

3-star overall rating with 2-star inspections with 15 recent health deficiencies

1201 W Buena Vista Rd, Evansville, IN

(812) 429-0700

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

172

Certified beds

Average residents

136

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1979-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.61

Registered nurse staffing · state 0.66 · national 0.68

LPN hours / resident day

0.63

Licensed practical nurse staffing · state 0.77 · national 0.87

Aide hours / resident day

2.49

Nurse aide staffing · state 2.27 · national 2.35

Total nurse hours

3.73

All reported nurse hours · state 3.71 · national 3.89

Licensed hours

1.23

RN + LPN hours · state 1.44 · national 1.54

Weekend hours

3.31

Weekend nurse staffing · state 3.24 · national 3.43

Weekend RN hours

0.48

Weekend registered nurse coverage · state 0.45 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.61

CMS adjusted RN staffing hours

Adjusted total hours

3.76

CMS adjusted total nurse staffing hours

Case-mix index

1.36

Higher values indicate more complex resident acuity

RN turnover

42%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

47%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

6,764

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

31.78

Composite VBP score used to determine payment impact.

Payment multiplier

0.9867

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.68

Baseline 19.71% · Performance 20.66% · Measure score 1.68 · Achievement 1.68 · Improvement 0

Healthcare-associated infections

8.74

Baseline 4.57% · Performance 5.22% · Measure score 8.74 · Achievement 8.74 · Improvement 0

Total nurse turnover

2.29

Baseline 47.06% · Performance 54.31% · Measure score 2.29 · Achievement 2.29 · Improvement 0

Adjusted total nurse staffing

0

Baseline 3.27 hours · Performance 3.17 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.02%
10.72%
0.7 pts better
No Different than the National Rate · Eligible stays 383 · Observed rate 6.53% · Lower 95% interval 7.18%
Discharge to community 61.14%
50.57%
10.6 pts better
Better than the National Rate · Eligible stays 327 · Observed rate 75.23% · Lower 95% interval 57.92%
Medicare spending per beneficiary 0.56
1.02
0.5 pts better
Drug regimen review with follow-up 42.25%
95.27%
53 pts worse
Numerator 90 · Denominator 213
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 213
Discharge self-care score 76.5%
53.69%
22.8 pts better
Numerator 140 · Denominator 183
Discharge mobility score 55.74%
50.94%
4.8 pts better
Numerator 102 · Denominator 183
Pressure ulcers or injuries, new or worsened 1.41%
2.29%
0.9 pts better
Numerator 3 · Denominator 213 · Adjusted rate 1.94%
Healthcare-associated infections requiring hospitalization 5.22%
7.12%
1.9 pts better
No Different than the National Rate · Eligible stays 185 · Observed rate 1.62% · Lower 95% interval 2.58%
Staff COVID-19 vaccination coverage 9.72%
8.2%
1.5 pts better
Numerator 21 · Denominator 216
Staff flu vaccination coverage 29.39%
42%
12.6 pts worse
Numerator 72 · Denominator 245
Discharge function score 73.22%
56.45%
16.8 pts better
Numerator 134 · Denominator 183
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 63 · Denominator 63
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 114 · Denominator 114
Resident COVID-19 vaccinations up to date 29.7%
25.2%
4.5 pts better
Numerator 30 · Denominator 101

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.2
1.6
0.6 pts worse
1.9
0.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.2 · Observed 1.7 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.7
1.5
0.8 pts better
1.8
1.1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.7 · Observed 0.6 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.1%
93.6%
3.5 pts better
93.4%
3.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 98.3% · Q3 95.0% · Q4 95.7% · 4Q avg 97.1%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 92.4%
95.4%
3 pts worse
95.5%
3.1 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 92.4%
Percentage of long-stay residents experiencing one or more falls with major injury 4.9%
3.8%
1.1 pts worse
3.3%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 3.5% · Q3 5.0% · Q4 7.7% · 4Q avg 4.9% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 11.6%
24.6%
13 pts better
11.4%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.7% · Q2 13.0% · Q3 6.1% · Q4 6.2% · 4Q avg 11.6%
Percentage of long-stay residents who lose too much weight 7.5%
5.6%
1.9 pts worse
5.4%
2.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.6% · Q2 10.4% · Q3 6.2% · Q4 4.7% · 4Q avg 7.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 35.0%
23.5%
11.5 pts worse
19.6%
15.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 34.5% · Q2 35.1% · Q3 34.3% · Q4 36.0% · 4Q avg 35.0%
Percentage of long-stay residents who received an antipsychotic medication 11.8%
14.8%
3 pts better
16.7%
4.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.9% · Q2 13.0% · Q3 12.3% · Q4 12.0% · 4Q avg 11.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 23.9%
13.3%
10.6 pts worse
16.3%
7.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 20.7% · Q2 39.3% · Q3 12.8% · Q4 20.2% · 4Q avg 23.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 23.4%
11.7%
11.7 pts worse
14.9%
8.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.5% · Q2 30.4% · Q3 13.2% · Q4 30.3% · 4Q avg 23.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.4%
0.4%
About the same
1.0%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.8% · Q3 0.0% · Q4 0.6% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.9%
1.2%
0.3 pts better
1.7%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 0.9% · Q3 0.0% · Q4 1.8% · 4Q avg 0.9% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 30.8%
24.2%
6.6 pts worse
19.8%
11 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 34.8% · Q2 31.8% · Q3 29.1% · Q4 27.8% · 4Q avg 30.8%
Percentage of long-stay residents with pressure ulcers 2.6%
4.1%
1.5 pts better
5.1%
2.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 3.3% · Q3 3.3% · Q4 2.2% · 4Q avg 2.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.1%
81.6%
10.5 pts better
81.7%
10.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.2% · Q2 95.8% · Q3 88.8% · Q4 84.6% · 4Q avg 92.1%
Percentage of short-stay residents who had an outpatient emergency department visit 8.4%
10.5%
2.1 pts better
12.0%
3.6 pts better
Short Stay · 20240701-20250630 · Adjusted 8.4% · Observed 7.1% · Expected 9.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.1%
1.3%
0.2 pts better
1.6%
0.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 2.4% · Q3 1.1% · Q4 0.0% · 4Q avg 1.1% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 83.5%
79.0%
4.5 pts better
79.7%
3.8 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 83.5%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.4%
22.4%
About the same
23.9%
1.5 pts better
Short Stay · 20240701-20250630 · Adjusted 22.4% · Observed 15.2% · Expected 16.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-25 · Fire 2025-04-25

15 health deficiencies

Top issue: Resident Assessment and Care Planning (6 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-03-19 · Fire 2024-03-19

6 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2022-07-05 · Fire 2022-07-05

8 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-03-19

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2024-04-17

F · Potential for more than minimal harm 2024-03-19

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-04-17

E · Potential for more than minimal harm 2024-03-19

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-04-17

E · Potential for more than minimal harm 2024-03-19

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-04-17

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-04-25

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-06-03

E · Potential for more than minimal harm 2025-04-25

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-03

E · Potential for more than minimal harm 2025-04-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-25

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-25

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-25

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-25

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-25

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-25

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-25

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-25

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-25

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-25

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-25

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-06-03

D · Potential for more than minimal harm 2025-04-25

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2025-06-03

D · Potential for more than minimal harm 2024-03-19

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-04-23

D · Potential for more than minimal harm 2024-03-19

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-05-13

D · Potential for more than minimal harm 2024-03-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-13

D · Potential for more than minimal harm 2024-03-19

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-05-13

D · Potential for more than minimal harm 2024-03-19

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-23

C · Minimal harm 2024-03-19

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2024-04-23

D · Potential for more than minimal harm 2023-11-01

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-11-02

G · Actual harm 2022-07-05

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2022-08-04

G · Actual harm 2022-07-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-08-04

E · Potential for more than minimal harm 2022-07-05

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-05

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-05

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2022-08-04

D · Potential for more than minimal harm 2022-07-05

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-08-04

C · Minimal harm 2022-07-05

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2022-08-04

Penalties and ownership

What sits behind the stars

Ownership

Pulaski Memorial Hospital

5% Or Greater Direct Ownership Interest · Organization

100% 22 facilities 2023-02-01
Holiday Home Health Care Corporation Of Evansville

Operational/Managerial Control · Organization

0% 1 facilities 2023-02-01
Jarosinski, Stephen

Corporate Officer · Individual

0% 7 facilities 2023-02-01
Malott, Gregg

Corporate Officer · Individual

0% 24 facilities 2023-02-01
Strickland, Adam

Contracted Managing Employee · Individual

0% 1 facilities 2023-02-01

Nearby options

Other facilities in reach

#1

North Park Nursing Center

Evansville, IN

4-star overall rating with 3-star inspections with $38,288 in total fines with 5 recent health deficiencies

Overall
4 / 5
Health
3 / 5
Staffing
2 / 5
Fines
$38,288
#2

Parkview Care Center

Evansville, IN

3-star overall rating with 2-star inspections with 11 recent health deficiencies with 15 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$0
#3

Bethel Manor

Evansville, IN

2-star overall rating with 2-star inspections with 6 recent health deficiencies with 13 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$0

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