Nursing Home Lookup

Federal inspection record · CMS data as of October 1, 2026

Helen Hayes Hospital T C U

51 N Route 9W, West Haverstraw, NY · (845) 786-4000

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
24
Residents per day
20
Ownership
Government
Chain
State Of New York Comptroller's Office
Medicare / Medicaid
Medicare
Certified since
August 10, 2016

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.

  2. Staffing

    no change (already 5)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 5)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among New York homes

Helen Hayes Hospital T C U carries 0 inspection points, the cleanest record possible.

5★4★3★2★1★+18 homes above 246.7505102550100200inspection points → fewer is better on the leftThis home · 0 pts · 5★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–12 pts
  • 4★ 12–27 pts
  • 3★ 27–46 pts
  • 2★ 46–82 pts
  • 1★ over 82 pts

Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

2 health citations on record since 2018. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 2 4 pts
E 0 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Resident Rights2D
  1. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    May 7, 2018 · Standard · F623 · Corrected June 27, 2018

  2. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    May 7, 2018 · Standard · F625 · Corrected June 27, 2018

Inspection history

  1. 2025-03-20

    0 health deficiencies · 0 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

  2. 2022-02-24

    0 health deficiencies · 1 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

  3. 2018-05-07

    2 health deficiencies · 1 fire-safety deficiencies

    Top issue: Resident Rights (2 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 7 h 23 min of nursing staff time a day, 3 h 23 min of it from a registered nurse.

This home

7 h 23 min

New York average

3 h 41 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 26% of nursing staff and 25% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine22.2 pts better99.8%77.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.3 pts better7.1%9.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better0.0%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine19 pts better97.9%78.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission12.1 pts better8.5%20.6%23.4%

·

Who owns and runs it

50 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Begho, NathalieOperational/Managerial Control · Individual0%2 facilities
Begho, NathalieAdp Of The SNF · Individual0%2 facilities
Bernard, FloraOperational/Managerial Control · Individual0%2 facilities
Bernard, FloraAdp Of The SNF · Individual0%2 facilities
Delgardo, ElisaManaging Control - Governing Body · Individual0%2 facilities
Delgardo, ElisaOperational/Managerial Control · Individual0%2 facilities
Delgardo, ElisaAdp Of The SNF · Individual0%2 facilities
Denton, O'neilOperational/Managerial Control · Individual0%2 facilities
Denton, O'neilAdp Of The SNF · Individual0%2 facilities
Evans, YvonneManaging Control - Governing Body · Individual0%2 facilities
Evans, YvonneCorporate Officer · Individual0%2 facilities
Evans, YvonneOperational/Managerial Control · Individual0%2 facilities
Evans, YvonneAdp Of The SNF · Individual0%2 facilities
Ficucello, JohnManaging Control - Governing Body · Individual0%2 facilities
Ficucello, JohnOperational/Managerial Control · Individual0%2 facilities
Ficucello, JohnAdp Of The SNF · Individual0%2 facilities
Fielack, LisaOperational/Managerial Control · Individual0%2 facilities
Fielack, LisaAdp Of The SNF · Individual0%2 facilities
Gagliardo, JohnManaging Control - Governing Body · Individual0%2 facilities
Gagliardo, JohnOperational/Managerial Control · Individual0%2 facilities
Gagliardo, JohnAdp Of The SNF · Individual0%2 facilities
Golub, CatherineOperational/Managerial Control · Individual0%2 facilities
Golub, CatherineAdp Of The SNF · Individual0%2 facilities
Guevin, ScottManaging Control - Governing Body · Individual0%2 facilities
Guevin, ScottOperational/Managerial Control · Individual0%2 facilities
Guevin, ScottAdp Of The SNF · Individual0%2 facilities
Jeffrey, LaurellOperational/Managerial Control · Individual0%2 facilities
Jeffrey, LaurellAdp Of The SNF · Individual0%2 facilities
Karuthedom, SmithaManaging Control - Governing Body · Individual0%2 facilities
Karuthedom, SmithaOperational/Managerial Control · Individual0%2 facilities
Karuthedom, SmithaAdp Of The SNF · Individual0%2 facilities
Kenny, ScottOperational/Managerial Control · Individual0%2 facilities
Kenny, ScottAdp Of The SNF · Individual0%2 facilities
Kilkenny, AngelaOperational/Managerial Control · Individual0%2 facilities
Kilkenny, AngelaAdp Of The SNF · Individual0%2 facilities
Leitner, CarrieOperational/Managerial Control · Individual0%2 facilities
Leitner, CarrieAdp Of The SNF · Individual0%2 facilities
Lucero, JulieManaging Control - Governing Body · Individual0%2 facilities
Lucero, JulieOperational/Managerial Control · Individual0%2 facilities
Lucero, JulieAdp Of The SNF · Individual0%2 facilities
Macharie, KayshawnManaging Control - Governing Body · Individual0%2 facilities
Macharie, KayshawnOperational/Managerial Control · Individual0%2 facilities
Macharie, KayshawnAdp Of The SNF · Individual0%2 facilities
Madelon, FloriseOperational/Managerial Control · Individual0%2 facilities
Madelon, FloriseAdp Of The SNF · Individual0%2 facilities
Ruffin-Ellis, VeronicaManaging Control - Governing Body · Individual0%2 facilities
Ruffin-Ellis, VeronicaOperational/Managerial Control · Individual0%2 facilities
Ruffin-Ellis, VeronicaAdp Of The SNF · Individual0%2 facilities
State Of New York Comptrollers OfficeOperational/Managerial Control · Organization0%5 facilities
State Of New York Comptrollers OfficeAdp Of The SNF · Organization0%5 facilities

·

Fire safety

2 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Miscellaneous1E
  1. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    February 24, 2022 · K741 · Corrected March 22, 2022

Smoke1D
  1. D

    Properly install and monitor supervisory attachments on automatic sprinkler systems.

    May 7, 2018 · K352 · Corrected May 25, 2018

·

Other homes nearby

  1. Helen Hayes Hospital R H C F

    West Haverstraw, NY · State Of New York Comptroller's Office

    Worst citation, 3 yrs
    D
    Nursing / resident / day
    6 h 54 min
    Fines
    $0
  2. Northern Riverview Health Care, Inc

    Haverstraw, NY

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    2 h 51 min
    Fines
    $0
  3. Springvale Nursing & Rehabilitation Center

    Croton On Hudson, NY

    Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 50 min
    Fines
    $0

All homes in West Haverstraw → All of New York →