Federal inspection record · CMS data as of October 1, 2026
Heather Hill Healthcare Center
6630 Kentucky Ave, New Port Richey, FL · (727) 849-6939
- Certified beds
- 105
- Residents per day
- 96
- Ownership
- Non-Profit
- Chain
- Health Services Management
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- May 1, 1979
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
-
Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Florida.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Florida homes
Heather Hill Healthcare Center carries 76.5 inspection points. That is fewer than 22% of Florida's 691 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Florida: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–8 pts
- 4★ 8–25 pts
- 3★ 25–46 pts
- 2★ 46–85 pts
- 1★ over 85 pts
Bars show every rated home in Florida by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
25 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Resident Assessment and Care Planning5E
- E
PASARR screening for Mental disorders or Intellectual Disabilities
- D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights5D
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Allow residents to self-administer drugs if determined clinically appropriate.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care4E
- E
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
- D
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service4D
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
- D
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
- D
Ensure medication error rates are not 5 percent or greater.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration3E
- E
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
- E
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
- D
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Nutrition and Dietary1D
- D
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nursing and Physician Services1E
- E
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control1E
- E
Provide and implement an infection prevention and control program.
Inspection history
2024-06-06
10 health deficiencies · 2 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (3 deficiencies)
2022-03-16
12 health deficiencies · 2 fire-safety deficiencies
Top issue: Pharmacy Service (4 deficiencies)
2021-01-15
3 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 3 h 30 min of nursing staff time a day, 26 min of it from a registered nurse.
This home
3 h 30 min
Florida average
3 h 51 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 32% of nursing staff and 46% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.6 pts worse | 2.6 | 2.0 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts worse | 1.2 | 1.1 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.9 pts better | 99.3% | 98.4% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.6 pts better | 100.0% | 99.4% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.5 pts better | 2.0% | 2.5% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms3.5 pts better | 1.9% | 5.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.3 pts worse | 7.8% | 5.5% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication0.1 pts better | 13.8% | 13.9% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication3.8 pts better | 4.9% | 8.7% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened11.5 pts worse | 19.9% | 8.4% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased16.7 pts worse | 25.0% | 8.3% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same | 0.3% | 0.3% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.2 pts better | 0.4% | 0.6% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence8.8 pts worse | 18.3% | 9.5% | 18.3% |
| Percentage of long-stay residents with pressure ulcers3.5 pts better | 0.9% | 4.4% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine1.7 pts better | 97.3% | 95.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit3.1 pts better | 5.8% | 8.9% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication3.9 pts worse | 5.3% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccineAbout the same | 96.3% | 96.3% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission0.6 pts worse | 26.4% | 25.8% | 23.4% |
·
Who owns and runs it
20 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Health Services Management, Inc. | 5% Or Greater Direct Ownership Interest · Organization | 100% | 15 facilities |
| Baxter, Kevin | Corporate Officer · Individual | 0% | 12 facilities |
| Baxter, Kevin | Operational/Managerial Control · Individual | 0% | 12 facilities |
| Dilella, Vincent | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Dilella, Vincent | Adp Of The SNF · Individual | 0% | 6 facilities |
| Fisher, Scott | Corporate Officer · Individual | 0% | 8 facilities |
| Fisher, Scott | Operational/Managerial Control · Individual | 0% | 8 facilities |
| Flores-Dejesus, Lisa | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Flores-Dejesus, Lisa | Adp Of The SNF · Individual | 0% | 1 facilities |
| Health Services Management, Inc. | Operational/Managerial Control · Organization | 0% | 15 facilities |
| Jackson, Brian | Corporate Officer · Individual | 0% | 9 facilities |
| Jackson, Brian | Operational/Managerial Control · Individual | 0% | 9 facilities |
| National Health Investors, Inc. | 5% Or Greater Mortgage Interest · Organization | 0% | 31 facilities |
| National Health Investors, Inc. | Adp Of The SNF · Organization | 0% | 31 facilities |
| Nhi-Reit Of Florida, LLC | 5% Or Greater Mortgage Interest · Organization | 0% | 6 facilities |
| Nhi-Reit Of Florida, LLC | Adp Of The SNF · Organization | 0% | 6 facilities |
| Shatz, Jim | Corporate Officer · Individual | 0% | 6 facilities |
| Shatz, Jim | Operational/Managerial Control · Individual | 0% | 6 facilities |
| White, Joshua | Corporate Officer · Individual | 0% | 16 facilities |
| White, Joshua | Operational/Managerial Control · Individual | 0% | 16 facilities |
·
Fire safety
6 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Egress3D
- D
Have exits that are accessible at all times.
- D
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D
Have exits that are accessible at all times.
Smoke2D
- D
Inspect, test, and maintain automatic sprinkler systems.
- D
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous1D
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
·
Other homes nearby
-
Southern Pines Nursing Center
New Port Richey, FL · Benjamin Landa
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 24 min
- Fines
- $0
-
Nursing & Rehabilitation Center Of New Port Richey
New Port Richey, FL · Aston Health
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 41 min
- Fines
- $0
-
Madison Pointe Care Center
New Port Richey, FL · Fl SNF Trust · Abuse icon
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 31 min
- Fines
- $33,413