Harvey, IL

Heather Health Care Center

1-star overall rating with 2-star inspections with abuse icon flag with $274,704 in total fines with 4 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

15600 South Honore Street, Harvey, IL

(708) 333-9550

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

173

Certified beds

Average residents

151

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Alden Network

Operator or chain grouping

Approved since

1978-03-17

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

27 facilities

Chain averages 2 overall / 3 health / 1 staffing / 4 quality stars

Changed ownership

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.37

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.58

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

1.40

Nurse aide staffing · state 2.13 · national 2.35

Total nurse hours

2.35

All reported nurse hours · state 3.49 · national 3.89

Licensed hours

0.95

RN + LPN hours · state 1.36 · national 1.54

Weekend hours

2.13

Weekend nurse staffing · state 3.09 · national 3.43

Weekend RN hours

0.25

Weekend registered nurse coverage · state 0.56 · national 0.47

Physical therapist

0.01

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.30

CMS adjusted RN staffing hours

Adjusted total hours

1.92

CMS adjusted total nurse staffing hours

Case-mix index

1.68

Higher values indicate more complex resident acuity

RN turnover

Annual RN turnover

Total nurse turnover

Annual nurse turnover

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	Not Available	10.72%	Not Available · Eligible stays 23 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community	Not Available	50.57%	Not Available · Eligible stays 18 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary	1.08	1.02 0.1 pts worse
Drug regimen review with follow-up	Not Available	95.27%	Numerator Not Available · Denominator 12 · Too few residents or stays to report publicly.
Falls with major injury	Not Available	0.77%	Numerator Not Available · Denominator 12 · Too few residents or stays to report publicly.
Discharge self-care score	Not Available	53.69%	Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Discharge mobility score	Not Available	50.94%	Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened	Not Available	2.29%	Numerator Not Available · Denominator 12 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization	Not Available	7.12%	Not Available · Eligible stays 13 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage	0%	8.2% 8.2 pts worse	Numerator 0 · Denominator 139
Staff flu vaccination coverage	27.96%	42% 14 pts worse	Numerator 52 · Denominator 186
Discharge function score	Not Available	56.45%	Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Transfer of health information to provider	Not Available	95.95%	Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Transfer of health information to patient	Not Available	96.28%	Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date	Not Available	25.2%	Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	90.3%	89.6% 0.7 pts better	93.4% 3.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 81.6% · Q2 84.1% · Q3 98.6% · Q4 96.7% · 4Q avg 90.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	47.2%	91.6% 44.4 pts worse	95.5% 48.3 pts worse	Long Stay · 2024Q3-2025Q2 · 4Q avg 47.2%
Percentage of long-stay residents experiencing one or more falls with major injury	1.2%	3.3% 2.1 pts better	3.3% 2.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 0.7% · Q3 1.4% · Q4 0.7% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	83.4%	50.3% 33.1 pts worse	11.4% 72 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 81.7% · Q2 85.9% · Q3 82.1% · Q4 83.7% · 4Q avg 83.4%
Percentage of long-stay residents who lose too much weight	6.1%	6.5% 0.4 pts better	5.4% 0.7 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 8.2% · Q3 6.3% · Q4 6.8% · 4Q avg 6.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	8.0%	18.5% 10.5 pts better	19.6% 11.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 6.6% · Q2 12.8% · Q3 8.3% · Q4 4.1% · 4Q avg 8.0%
Percentage of long-stay residents who were physically restrained	0.0%	0.1% 0.1 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	4.8%	17.2% 12.4 pts better	16.3% 11.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.7% · Q2 6.7% · Q3 1.6% · Q4 6.8% · 4Q avg 4.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	7.2%	15.0% 7.8 pts better	14.9% 7.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 11.9% · Q2 3.6% · Q3 5.1% · Q4 8.3% · 4Q avg 7.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.0%	1.1% 1.1 pts better	1.0% 1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	0.0%	1.7% 1.7 pts better	1.7% 1.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	16.9%	21.3% 4.4 pts better	19.8% 2.9 pts better	Long Stay · 2024Q4-2025Q3 · Q1 16.2% · Q2 17.3% · Q3 20.0% · Q4 14.3% · 4Q avg 16.9%
Percentage of long-stay residents with pressure ulcers	4.6%	5.2% 0.6 pts better	5.1% 0.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 6.0% · Q2 5.4% · Q3 3.3% · Q4 3.7% · 4Q avg 4.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	58.9%	68.8% 9.9 pts worse	81.7% 22.8 pts worse	Short Stay · 2024Q4-2025Q3 · Q1 61.8% · Q2 70.5% · Q3 68.8% · Q4 32.6% · 4Q avg 58.9%
Percentage of short-stay residents who newly received an antipsychotic medication	4.0%	2.3% 1.7 pts worse	1.6% 2.4 pts worse	Short Stay · 2024Q4-2025Q3 · 4Q avg 4.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	52.3%	63.0% 10.7 pts worse	79.7% 27.4 pts worse	Short Stay · 2024Q3-2025Q2 · 4Q avg 52.3%

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-09 · Fire 2025-04-09

4 health deficiencies

Top issue: Resident Rights (2 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-03-15 · Fire 2024-03-15

10 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

2 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-04-27 · Fire 2023-04-27

18 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

4 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-04-09

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Not marked corrected

F · Potential for more than minimal harm 2025-04-09

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Not marked corrected

E · Potential for more than minimal harm 2025-04-09

K225 · Egress Deficiencies

Fire Safety

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2025-04-24

E · Potential for more than minimal harm 2025-04-09

K929 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Corrected 2025-04-24

F · Potential for more than minimal harm 2024-03-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-28

E · Potential for more than minimal harm 2024-03-15

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2024-03-25

E · Potential for more than minimal harm 2023-04-27

K225 · Egress Deficiencies

Fire Safety

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2023-05-17

E · Potential for more than minimal harm 2023-04-27

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2023-05-04

E · Potential for more than minimal harm 2023-04-27

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-05-11

E · Potential for more than minimal harm 2023-04-27

K929 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Corrected 2023-05-17

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-04-18

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-04-22

E · Potential for more than minimal harm 2025-04-09

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-04-21

E · Potential for more than minimal harm 2025-04-09

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-04-21

D · Potential for more than minimal harm 2025-04-09

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-04-21

D · Potential for more than minimal harm 2025-02-24

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-02-25

G · Actual harm 2024-12-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-09

D · Potential for more than minimal harm 2024-12-06

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-12-09

D · Potential for more than minimal harm 2024-11-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-13

J · Immediate jeopardy 2024-04-18

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-04-19

J · Immediate jeopardy 2024-04-18

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-19

G · Actual harm 2024-04-18

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-19

G · Actual harm 2024-04-18

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-04-19

F · Potential for more than minimal harm 2024-04-18

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-15

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-03-23

D · Potential for more than minimal harm 2023-12-17

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-12-19

G · Actual harm 2023-11-03

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-11-15

G · Actual harm 2023-11-03

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-15

E · Potential for more than minimal harm 2023-11-03

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-11-15

E · Potential for more than minimal harm 2023-11-03

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-11-15

D · Potential for more than minimal harm 2023-11-03

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-11-15

D · Potential for more than minimal harm 2023-11-03

F559 · Resident Rights Deficiencies

Health

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Corrected 2023-11-15

D · Potential for more than minimal harm 2023-11-03

F573 · Resident Rights Deficiencies

Health

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2023-11-15

D · Potential for more than minimal harm 2023-11-03

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-11-15

D · Potential for more than minimal harm 2023-09-01

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-09-15

G · Actual harm 2023-04-27

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-05-12

G · Actual harm 2023-04-27

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-05-12

E · Potential for more than minimal harm 2023-04-27

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-05-12

D · Potential for more than minimal harm 2023-03-09

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-03-24

D · Potential for more than minimal harm 2023-03-09

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-03-24

D · Potential for more than minimal harm 2023-03-09

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-03-24

D · Potential for more than minimal harm 2023-03-09

F773 · Administration Deficiencies

Health

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2023-03-24

D · Potential for more than minimal harm 2023-03-09

F777 · Administration Deficiencies

Health

Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

Corrected 2023-03-24

Penalties and ownership

What sits behind the stars

$16,546 2024-12-06

Fine

Fine · fine $16,546

Fine

$146,192 2024-04-18

Fine

Fine · fine $146,192

Fine

$82,290 2023-11-03

Fine

Fine · fine $82,290

Fine

$29,676 2023-04-27

Fine

Fine · fine $29,676

Fine

Ownership

The Alden Group, Ltd.

5% Or Greater Direct Ownership Interest · Organization

100% 25 facilities 2010-05-27

Audra Elisco Grantor Tr Dated 11/02/2004

5% Or Greater Indirect Ownership Interest · Organization

21% 21 facilities 2018-03-01

Lauren Magnusson Grantor Tr Dated 11/02/2004

5% Or Greater Indirect Ownership Interest · Organization

21% 21 facilities 2018-02-28

Randi Schullo Grantor Tr Dated 11/02/2004

5% Or Greater Indirect Ownership Interest · Organization

21% 21 facilities 2018-02-28

Elisco, Arin