Tacoma, WA

Heartwood Extended Healthcare

1-star overall rating with 1-star inspections with $293,221 in total fines with 21 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

1649 East 72nd, Tacoma, WA

(253) 472-9027

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

83

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1988-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.53

Registered nurse staffing · state 0.88 · national 0.68

LPN hours / resident day

1.01

Licensed practical nurse staffing · state 0.81 · national 0.87

Aide hours / resident day

2.31

Nurse aide staffing · state 2.69 · national 2.35

Total nurse hours

3.84

All reported nurse hours · state 4.39 · national 3.89

Licensed hours

1.53

RN + LPN hours · state 1.70 · national 1.54

Weekend hours

3.46

Weekend nurse staffing · state 3.79 · national 3.43

Weekend RN hours

0.47

Weekend registered nurse coverage · state 0.63 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.53

CMS adjusted RN staffing hours

Adjusted total hours

3.82

CMS adjusted total nurse staffing hours

Case-mix index

1.38

Higher values indicate more complex resident acuity

RN turnover

64%

Annual RN turnover · state 47% · national 45%

Total nurse turnover

54%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

6,515

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

32.62

Composite VBP score used to determine payment impact.

Payment multiplier

0.9872

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.90

Baseline 18.99% · Performance 19.62% · Measure score 3.90 · Achievement 3.90 · Improvement 0

Healthcare-associated infections

3.98

Baseline 8.03% · Performance 6.67% · Measure score 3.98 · Achievement 3.91 · Improvement 3.98

Total nurse turnover

1.38

Baseline 68.52% · Performance 60.32% · Measure score 1.38 · Achievement 0.82 · Improvement 1.38

Adjusted total nurse staffing

3.78

Baseline 3.57 hours · Performance 4.15 hours · Measure score 3.78 · Achievement 3.78 · Improvement 2.14

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.31%
10.72%
0.6 pts worse
No Different than the National Rate · Eligible stays 66 · Observed rate 16.67% · Lower 95% interval 7.96%
Discharge to community 38.04%
50.57%
12.5 pts worse
Worse than the National Rate · Eligible stays 79 · Observed rate 26.58% · Lower 95% interval 29.03%
Medicare spending per beneficiary 0.82
1.02
0.2 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 35 · Denominator 35
Falls with major injury 8.57%
0.77%
7.8 pts worse
Numerator 3 · Denominator 35
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 8.57%
2.29%
6.3 pts worse
Numerator 3 · Denominator 35 · Adjusted rate 8.01%
Healthcare-associated infections requiring hospitalization 6.67%
7.12%
0.5 pts better
No Different than the National Rate · Eligible stays 37 · Observed rate 8.11% · Lower 95% interval 3.87%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 159
Staff flu vaccination coverage 44.44%
42%
2.4 pts better
Numerator 64 · Denominator 144
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 11 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 7.41%
25.2%
17.8 pts worse
Numerator 2 · Denominator 27

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 89.9%
96.0%
6.1 pts worse
93.4%
3.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 96.2% · Q2 85.9% · Q3 87.1% · Q4 89.2% · 4Q avg 89.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.6%
93.8%
3.2 pts worse
95.5%
4.9 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 90.6%
Percentage of long-stay residents experiencing one or more falls with major injury 0.7%
2.6%
1.9 pts better
3.3%
2.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 1.6% · Q3 0.0% · Q4 0.0% · 4Q avg 0.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.7%
16.3%
13.6 pts better
11.4%
8.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 3.4% · Q3 1.5% · Q4 3.4% · 4Q avg 2.7%
Percentage of long-stay residents who lose too much weight 4.6%
5.8%
1.2 pts better
5.4%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 4.8% · Q3 4.7% · Q4 6.8% · 4Q avg 4.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 20.5%
12.1%
8.4 pts worse
19.6%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.5% · Q2 43.5% · Q3 18.8% · Q4 10.2% · 4Q avg 20.5%
Percentage of long-stay residents who received an antipsychotic medication 15.0%
15.9%
0.9 pts better
16.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.6% · Q2 13.7% · Q3 17.6% · Q4 15.6% · 4Q avg 15.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 40.1%
20.0%
20.1 pts worse
16.3%
23.8 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 40.1% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 16.4%
15.8%
0.6 pts worse
14.9%
1.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 16.1% · Q2 16.0% · Q3 17.0% · Q4 16.3% · 4Q avg 16.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.4%
1.2%
0.8 pts better
1.0%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 0.0% · Q3 0.0% · Q4 0.8% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.6%
1.7%
1.9 pts worse
1.7%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 3.1% · Q3 7.1% · Q4 0.0% · 4Q avg 3.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 23.7%
23.5%
0.2 pts worse
19.8%
3.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.3% · Q2 25.9% · Q3 23.0% · Q4 20.7% · 4Q avg 23.7%
Percentage of long-stay residents with pressure ulcers 10.3%
4.7%
5.6 pts worse
5.1%
5.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.4% · Q2 12.4% · Q3 8.9% · Q4 12.0% · 4Q avg 10.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 62.1%
87.7%
25.6 pts worse
81.7%
19.6 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 86.4% · Q2 64.9% · Q3 53.2% · Q4 41.1% · 4Q avg 62.1%
Percentage of short-stay residents who had an outpatient emergency department visit 4.4%
13.2%
8.8 pts better
12.0%
7.6 pts better
Short Stay · 20240701-20250630 · Adjusted 4.4% · Observed 5.3% · Expected 13.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.4%
1.4%
1 pts worse
1.6%
0.8 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 2.7% · Q3 1.8% · Q4 3.9% · 4Q avg 2.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 63.9%
82.0%
18.1 pts worse
79.7%
15.8 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 63.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.4%
19.9%
3.5 pts worse
23.9%
0.5 pts better
Short Stay · 20240701-20250630 · Adjusted 23.4% · Observed 28.9% · Expected 29.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-13 · Fire 2025-02-13

21 health deficiencies

Top issue: Quality of Life and Care (9 deficiencies)

8 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 2 Health 2024-04-12 · Fire 2024-04-12

27 health deficiencies

Top issue: Quality of Life and Care (9 deficiencies)

9 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2023-05-12 · Fire 2023-05-12

34 health deficiencies

Top issue: Resident Assessment and Care Planning (9 deficiencies)

19 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-13

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2025-03-17

F · Potential for more than minimal harm 2025-02-13

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-03-17

F · Potential for more than minimal harm 2025-02-13

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-03-17

F · Potential for more than minimal harm 2025-02-13

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-03-17

F · Potential for more than minimal harm 2025-02-13

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-03-17

F · Potential for more than minimal harm 2025-02-13

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-02-13

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-03-17

D · Potential for more than minimal harm 2025-02-13

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-03-17

F · Potential for more than minimal harm 2024-04-12

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-05-10

F · Potential for more than minimal harm 2024-04-12

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2024-05-10

F · Potential for more than minimal harm 2024-04-12

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-05-10

F · Potential for more than minimal harm 2024-04-12

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-05-10

F · Potential for more than minimal harm 2024-04-12

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-15

F · Potential for more than minimal harm 2024-04-12

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-05-10

F · Potential for more than minimal harm 2024-04-12

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-05-15

F · Potential for more than minimal harm 2024-04-12

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-05-15

F · Potential for more than minimal harm 2024-04-12

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-05-15

F · Potential for more than minimal harm 2023-05-12

E1 · Emergency Preparedness Deficiencies

Fire Safety

Establish an Emergency Preparedness Program (EP).

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-06-02

F · Potential for more than minimal harm 2023-05-12

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-06-02

D · Potential for more than minimal harm 2023-05-12

K281 · Egress Deficiencies

Fire Safety

Install proper backup exit lighting.

Corrected 2023-06-02

D · Potential for more than minimal harm 2023-05-12

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2023-06-02

D · Potential for more than minimal harm 2023-05-12

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-06-02

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-06-17

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-30

D · Potential for more than minimal harm 2025-02-13

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F661 · Resident Assessment and Care Planning Deficiencies

Health

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-13

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-21

C · Minimal harm 2025-02-13

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2025-03-21

D · Potential for more than minimal harm 2024-10-29

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2024-11-29

D · Potential for more than minimal harm 2024-10-29

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-11-29

G · Actual harm 2024-04-12

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-07-27

E · Potential for more than minimal harm 2024-04-12

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-05-24

E · Potential for more than minimal harm 2024-04-12

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-05-24

E · Potential for more than minimal harm 2024-04-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-05-24

E · Potential for more than minimal harm 2024-04-12

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-07-27

E · Potential for more than minimal harm 2024-04-12

F800 · Nutrition and Dietary Deficiencies

Health

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2024-05-24

E · Potential for more than minimal harm 2024-04-12

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-05-24

E · Potential for more than minimal harm 2024-04-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-24

E · Potential for more than minimal harm 2024-04-12

F847 · Administration Deficiencies

Health

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Corrected 2024-05-24

E · Potential for more than minimal harm 2024-04-12

F848 · Administration Deficiencies

Health

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

Corrected 2024-05-24

E · Potential for more than minimal harm 2024-04-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-05-24

E · Potential for more than minimal harm 2024-04-12

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-04-12

F567 · Resident Rights Deficiencies

Health

Honor the resident's right to manage his or her financial affairs.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-04-12

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-04-12

F637 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident when there is a significant change in condition

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-04-12

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-04-12

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-04-12

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-04-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-04-12

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-04-12

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-04-12

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-04-12

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-05-24

D · Potential for more than minimal harm 2024-04-12

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-05-24

G · Actual harm 2024-03-27

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-17

G · Actual harm 2023-12-13

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-01-12

F · Potential for more than minimal harm 2023-12-13

F660 · Resident Assessment and Care Planning Deficiencies

Health

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2024-01-12

F · Potential for more than minimal harm 2023-12-13

F661 · Resident Assessment and Care Planning Deficiencies

Health

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

Corrected 2024-01-12

E · Potential for more than minimal harm 2023-12-13

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-01-12

E · Potential for more than minimal harm 2023-12-13

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-13

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-13

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-01-25

G · Actual harm 2023-10-25

F626 · Resident Rights Deficiencies

Health

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2023-11-11

G · Actual harm 2023-10-25

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-11-13

E · Potential for more than minimal harm 2023-10-25

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-11-11

D · Potential for more than minimal harm 2023-09-07

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-20

F · Potential for more than minimal harm 2023-05-12

F572 · Resident Rights Deficiencies

Health

Give residents a notice of rights, rules, services and charges.

Corrected 2023-06-08

F · Potential for more than minimal harm 2023-05-12

F574 · Resident Rights Deficiencies

Health

The resident has the right to receive notices in a format and a language he or she understands.

Corrected 2023-06-08

F · Potential for more than minimal harm 2023-05-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-06-08

E · Potential for more than minimal harm 2023-05-12

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-06-08

E · Potential for more than minimal harm 2023-05-12

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-06-08

E · Potential for more than minimal harm 2023-05-12

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-06-08

E · Potential for more than minimal harm 2023-05-12

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-06-08

E · Potential for more than minimal harm 2023-05-12

F851 · Administration Deficiencies

Health

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Corrected 2023-06-08

E · Potential for more than minimal harm 2023-05-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-06-08

E · Potential for more than minimal harm 2023-05-12

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2023-06-08

E · Potential for more than minimal harm 2023-05-12

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-06-08

E · Potential for more than minimal harm 2023-05-12

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2023-06-08

D · Potential for more than minimal harm 2023-05-12

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2023-06-08

D · Potential for more than minimal harm 2023-05-12

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2023-06-08

D · Potential for more than minimal harm 2023-05-12

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-06-08

D · Potential for more than minimal harm 2023-05-12

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-06-08

D · Potential for more than minimal harm 2023-05-12

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-06-08

D · Potential for more than minimal harm 2023-05-12

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-06-08

D · Potential for more than minimal harm 2023-05-12

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2023-06-08

D · Potential for more than minimal harm 2023-05-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-06-08

D · Potential for more than minimal harm 2023-05-12

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-06-08

D · Potential for more than minimal harm 2023-05-12

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-06-08

D · Potential for more than minimal harm 2023-04-06

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-04-22

Penalties and ownership

What sits behind the stars

$153,010 2024-03-27

Fine

Fine · fine $153,010

Fine

$0 2024-03-27

Payment Denial

Payment Denial · denial start 2024-06-27 · 30 days

30 day denial

$107,955 2023-12-13

Fine

Fine · fine $107,955

Fine

$32,256 2023-10-25

Fine

Fine · fine $32,256

Fine

Ownership

Heartwood Operator Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2020-04-01
Alsallom, Yasser

Operational/Managerial Control · Individual

0% 2 facilities 2020-04-01
Ch Heartwood Washington Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 2 facilities 2025-03-03
Ch Heartwood Washington Holdings LLC

Operational/Managerial Control · Organization

0% 2 facilities 2020-04-01
Couve Healthcare Consulting LLC

Operational/Managerial Control · Organization

0% 48 facilities 2023-08-31
Heartwood Evergreen Healthcare LLC

Operational/Managerial Control · Organization

0% 1 facilities 2020-04-01
Heartwood Operator LLC

Operational/Managerial Control · Organization

0% 1 facilities 2020-04-01
Heartwood Realty LLC

5% Or Greater Direct Ownership Interest · Organization

0% 1 facilities 2020-04-01
Heartwood Washington Care Operations Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 2 facilities 2020-04-01
Henry, Catlin

Operational/Managerial Control · Individual

0% 1 facilities 2020-04-01
Herzka, Yisroel

5% Or Greater Indirect Ownership Interest · Individual

0% 82 facilities 2020-04-01
Herzka, Yisroel

Operational/Managerial Control · Individual

0% 82 facilities 2020-04-01
Kopelowitz, Shaul

5% Or Greater Indirect Ownership Interest · Individual

0% 24 facilities 2020-04-01
Kopelowitz, Shaul

Operational/Managerial Control · Individual

0% 24 facilities 2020-04-01
Lemma, Wendwesen

Operational/Managerial Control · Individual

0% 1 facilities 2020-04-01
Perlman, Harold

Operational/Managerial Control · Individual

0% 43 facilities 2023-08-31
Stout, Christina

Operational/Managerial Control · Individual

0% 3 facilities 2020-04-01
Veritas Health Solutions LLC

Operational/Managerial Control · Organization

0% 11 facilities 2025-04-18
Wise, Ginnette

Operational/Managerial Control · Individual

0% 1 facilities 2020-04-01
Yenowitz, Yitzchok

5% Or Greater Indirect Ownership Interest · Individual

0% 48 facilities 2020-04-01
Yenowitz, Yitzchok

Operational/Managerial Control · Individual

0% 48 facilities 2023-08-31

Nearby options

Other facilities in reach

#1

Avalon Healthcare - Tacoma

Tacoma, WA

1-star overall rating with 1-star inspections with 28 recent health deficiencies with 41 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$0
#2

Tacoma Nursing And Rehabilitation Center

Tacoma, WA

5-star overall rating with 5-star inspections with $36,446 in total fines with 2 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
2 / 5
Fines
$36,446
#3

Alaska Gardens Health And Rehabilitation

Tacoma, WA

1-star overall rating with 1-star inspections with Special Focus status with $196,648 in total fines with 29 recent health deficiencies with 10 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$196,648

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