Nashville, TN

Heartland

3-star overall rating with 2-star inspections with $7,901 in total fines with 8 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

3025 Fernbrook Lane, Nashville, TN

(615) 885-2320

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

66

Certified beds

Average residents

60

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

National Healthcare Corporation

Operator or chain grouping

Approved since

2016-09-13

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

65 facilities

Chain averages 4 overall / 3 health / 3 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.55

Registered nurse staffing · state 0.61 · national 0.68

LPN hours / resident day

0.90

Licensed practical nurse staffing · state 1.09 · national 0.87

Aide hours / resident day

2.28

Nurse aide staffing · state 2.15 · national 2.35

Total nurse hours

3.73

All reported nurse hours · state 3.85 · national 3.89

Licensed hours

1.45

RN + LPN hours · state 1.70 · national 1.54

Weekend hours

3.48

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.32

Weekend registered nurse coverage · state 0.40 · national 0.47

Physical therapist

0.03

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.56

CMS adjusted RN staffing hours

Adjusted total hours

3.81

CMS adjusted total nurse staffing hours

Case-mix index

1.34

Higher values indicate more complex resident acuity

RN turnover

38%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

51%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,012

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

21.74

Composite VBP score used to determine payment impact.

Payment multiplier

0.9827

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.12

Performance 20.91% · Measure score 1.12 · Achievement 1.12 · This facility did not have sufficient data to calculate a baseline period measure result.

Healthcare-associated infections

4.68

Performance 6.44% · Measure score 4.68 · Achievement 4.68 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

1.36

Baseline 68.85% · Performance 60.66% · Measure score 1.36 · Achievement 0.74 · Improvement 1.36

Adjusted total nurse staffing

1.53

Baseline 3.41 hours · Performance 3.51 hours · Measure score 1.53 · Achievement 1.53 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.48%
10.72%
0.8 pts worse
No Different than the National Rate · Eligible stays 59 · Observed rate 13.56% · Lower 95% interval 7.04%
Discharge to community 53.63%
50.57%
3.1 pts better
No Different than the National Rate · Eligible stays 54 · Observed rate 51.85% · Lower 95% interval 42.55%
Medicare spending per beneficiary 0.98
1.02
About the same
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 52 · Denominator 52
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 52
Discharge self-care score 56.41%
53.69%
2.7 pts better
Numerator 22 · Denominator 39
Discharge mobility score 66.67%
50.94%
15.7 pts better
Numerator 26 · Denominator 39
Pressure ulcers or injuries, new or worsened 1.92%
2.29%
0.4 pts better
Numerator 1 · Denominator 52 · Adjusted rate 1.96%
Healthcare-associated infections requiring hospitalization 6.44%
7.12%
0.7 pts better
No Different than the National Rate · Eligible stays 39 · Observed rate 2.56% · Lower 95% interval 3.49%
Staff COVID-19 vaccination coverage 1.2%
8.2%
7 pts worse
Numerator 1 · Denominator 83
Staff flu vaccination coverage 15.38%
42%
26.6 pts worse
Numerator 18 · Denominator 117
Discharge function score 71.79%
56.45%
15.3 pts better
Numerator 28 · Denominator 39
Transfer of health information to provider 73.08%
95.95%
22.9 pts worse
Numerator 19 · Denominator 26
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 10.71%
25.2%
14.5 pts worse
Numerator 3 · Denominator 28

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 63.2%
89.9%
26.7 pts worse
93.4%
30.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 75.0% · Q2 65.2% · Q3 64.4% · Q4 50.0% · 4Q avg 63.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 74.5%
94.5%
20 pts worse
95.5%
21 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 74.5%
Percentage of long-stay residents experiencing one or more falls with major injury 3.8%
3.6%
0.2 pts worse
3.3%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 2.2% · Q3 4.4% · Q4 6.0% · 4Q avg 3.8% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.0%
11.8%
6.8 pts better
11.4%
6.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.8% · Q2 6.8% · Q3 6.7% · Q4 2.0% · 4Q avg 5.0%
Percentage of long-stay residents who lose too much weight 6.1%
6.2%
0.1 pts better
5.4%
0.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.9% · Q2 8.6% · Q3 5.6% · Q4 4.7% · 4Q avg 6.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 17.9%
32.2%
14.3 pts better
19.6%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 20.6% · Q2 22.2% · Q3 11.1% · Q4 17.8% · 4Q avg 17.9%
Percentage of long-stay residents who received an antipsychotic medication 10.5%
18.1%
7.6 pts better
16.7%
6.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 11.1% · Q3 11.5% · Q4 13.8% · 4Q avg 10.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 34.2%
19.9%
14.3 pts worse
16.3%
17.9 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 34.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 26.0%
15.3%
10.7 pts worse
14.9%
11.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.0% · Q2 4.5% · Q3 50.0% · Q4 35.5% · 4Q avg 26.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.5%
0.9%
0.6 pts worse
1.0%
0.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 2.4% · Q3 0.0% · Q4 0.0% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
1.9%
1.4 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 21.1%
20.2%
0.9 pts worse
19.8%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 12.0% · Q2 27.5% · Q3 18.9% · Q4 25.5% · 4Q avg 21.1%
Percentage of long-stay residents with pressure ulcers 3.0%
5.4%
2.4 pts better
5.1%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 1.7% · Q3 3.1% · Q4 3.4% · 4Q avg 3.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 32.1%
79.6%
47.5 pts worse
81.7%
49.6 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 30.8% · Q2 31.8% · Q3 32.1% · Q4 34.5% · 4Q avg 32.1%
Percentage of short-stay residents who had an outpatient emergency department visit 8.2%
11.2%
3 pts better
12.0%
3.8 pts better
Short Stay · 20240701-20250630 · Adjusted 8.2% · Observed 8.1% · Expected 11.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.9%
1.6%
0.7 pts better
1.6%
0.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.7% · Q3 1.7% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 38.7%
79.8%
41.1 pts worse
79.7%
41 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 38.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 18.1%
22.2%
4.1 pts better
23.9%
5.8 pts better
Short Stay · 20240701-20250630 · Adjusted 18.1% · Observed 16.2% · Expected 21.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-13 · Fire 2025-03-13

8 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

5 fire-safety deficiencies

Top issue: Emergency Preparedness (3 deficiencies)

Cycle 2 Health 2022-06-22 · Fire 2022-06-22

9 health deficiencies

Top issue: Resident Rights (3 deficiencies)

8 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 3 Health 2019-10-09 · Fire 2019-10-09

14 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-03-13

E30 · Emergency Preparedness Deficiencies

Fire Safety

List the names and contact information of those in the facility.

Corrected 2025-04-09

D · Potential for more than minimal harm 2025-03-13

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2025-04-09

D · Potential for more than minimal harm 2025-03-13

E9 · Emergency Preparedness Deficiencies

Fire Safety

Include a process for Emergency Preparedness collaboration.

Corrected 2025-03-14

D · Potential for more than minimal harm 2025-03-13

K781 · Miscellaneous Deficiencies

Fire Safety

Have restrictions on the use of portable space heaters.

Corrected 2025-04-09

D · Potential for more than minimal harm 2025-03-13

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-03-21

D · Potential for more than minimal harm 2022-06-22

E32 · Emergency Preparedness Deficiencies

Fire Safety

Provide primary/alternate means for communication.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2022-08-05

D · Potential for more than minimal harm 2019-10-09

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2019-10-31

D · Potential for more than minimal harm 2019-10-09

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2019-10-31

D · Potential for more than minimal harm 2019-10-09

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2019-10-31

D · Potential for more than minimal harm 2019-10-09

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-10-31

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-03-13

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-03-13

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-03-13

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-03-13

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-03-13

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-03-13

F730 · Nursing and Physician Services Deficiencies

Health

Observe each nurse aide's job performance and give regular training.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-03-13

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-27

D · Potential for more than minimal harm 2025-03-13

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-03-27

G · Actual harm 2023-09-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-10

D · Potential for more than minimal harm 2023-09-28

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-11-10

D · Potential for more than minimal harm 2023-09-28

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-10

D · Potential for more than minimal harm 2023-09-28

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2023-11-10

D · Potential for more than minimal harm 2023-09-28

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2023-11-10

E · Potential for more than minimal harm 2023-05-22

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-07-05

E · Potential for more than minimal harm 2023-05-22

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-07-05

E · Potential for more than minimal harm 2023-05-22

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-07-05

E · Potential for more than minimal harm 2023-05-22

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2023-07-05

D · Potential for more than minimal harm 2023-05-22

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-07-05

D · Potential for more than minimal harm 2022-06-22

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-08-05

D · Potential for more than minimal harm 2022-06-22

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-08-05

F · Potential for more than minimal harm 2019-10-09

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2019-10-31

E · Potential for more than minimal harm 2019-10-09

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2019-10-31

D · Potential for more than minimal harm 2019-10-09

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2019-10-31

D · Potential for more than minimal harm 2019-10-09

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-10-31

Penalties and ownership

What sits behind the stars

$7,901 2023-09-28

Fine

Fine · fine $7,901

Fine

$0 2023-09-28

Payment Denial

Payment Denial · denial start 2023-10-28 · 13 days

13 day denial

Ownership

Nhc-Op LP

5% Or Greater Direct Ownership Interest · Organization

100% 63 facilities 2023-05-01
Blackrock Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 69 facilities 2023-05-01
Dimensional Fund Advisors LP

5% Or Greater Indirect Ownership Interest · Organization

0% 53 facilities 2023-05-01
Dodson, Vicki

Operational/Managerial Control · Individual

0% 61 facilities 2023-05-01
Joyner, Jesica

Operational/Managerial Control · Individual

0% 1 facilities 2023-05-01
Kidd, Brian

Operational/Managerial Control · Individual

0% 62 facilities 2023-05-31
Morgan Stanley

5% Or Greater Indirect Ownership Interest · Organization

0% 54 facilities 2023-05-01
National Health Corporation

5% Or Greater Indirect Ownership Interest · Organization

0% 55 facilities 2023-05-01
National Healthcare Corporation

5% Or Greater Indirect Ownership Interest · Organization

0% 60 facilities 2023-05-01
National Healthcare Corporation

Operational/Managerial Control · Organization

0% 60 facilities 2023-05-01
Nhc-Op LP

Operational/Managerial Control · Organization

0% 63 facilities 2023-05-01
Shelly, Timothy

Operational/Managerial Control · Individual

0% 36 facilities 2024-07-12
Tempest, Tyler

Operational/Managerial Control · Individual

0% 1 facilities 2023-09-07
Vanguard Group Inc

5% Or Greater Indirect Ownership Interest · Organization

0% 70 facilities 2023-05-01
Vincent, Brandon

Operational/Managerial Control · Individual

0% 9 facilities 2024-08-19
Vincent, Brandon

Corporate Officer · Individual

0% 9 facilities 2024-08-19
Williams, John

Operational/Managerial Control · Individual

0% 4 facilities 2023-11-28

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1-star overall rating with 1-star inspections with Special Focus status with abuse icon flag with $252,242 in total fines with 27 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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#2

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4-star overall rating with 3-star inspections with $9,325 in total fines with 10 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
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Fines
$9,325
#3

Life Care Center Of Old Hickory Village

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3-star overall rating with 2-star inspections with $13,520 in total fines with 12 recent health deficiencies

Overall
3 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$13,520

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