Federal inspection record · CMS data as of October 1, 2026
Heartland
3025 Fernbrook Lane, Nashville, TN · (615) 885-2320
- CMS high-performer trophy
- Certified beds
- 66
- Residents per day
- 61
- Ownership
- For-Profit
- Chain
- National Healthcare Corporation
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- September 13, 2016
1
How this home got 5 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Tennessee.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★5 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Tennessee homes
Heartland carries 11 inspection points. That is fewer than 82% of Tennessee's 300 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Tennessee: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–9 pts
- 4★ 9–17 pts
- 3★ 17–31 pts
- 2★ 31–61 pts
- 1★ over 61 pts
Bars show every rated home in Tennessee by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
18 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
No citation on record at the harm or immediate-jeopardy level.
Everything else, by area of care
Quality of Life and Care6D
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning3D
- D
Ensure each resident receives an accurate assessment.
- D
PASARR screening for Mental disorders or Intellectual Disabilities
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights3D
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Ensure that residents are fully informed and understand their health status, care and treatments.
- D
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation1D
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nursing and Physician Services1D
- D
Observe each nurse aide's job performance and give regular training.
Pharmacy Service1D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental1D
- D
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nutrition and Dietary1D
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control1D
- D
Provide and implement an infection prevention and control program.
Inspection history
2026-04-15
1 health deficiencies · 2 fire-safety deficiencies
Top issue: Quality of Life and Care (1 deficiency)
2025-03-13
8 health deficiencies · 5 fire-safety deficiencies
Top issue: Quality of Life and Care (3 deficiencies)
2022-06-22
9 health deficiencies · 8 fire-safety deficiencies
Top issue: Resident Rights (3 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 18 min of nursing staff time a day, 40 min of it from a registered nurse.
This home
3 h 18 min
Tennessee average
3 h 49 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 60% of nursing staff and 14% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine28.6 pts worse | 60.9% | 89.5% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine6.2 pts better | 100.0% | 93.8% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.7 pts worse | 5.0% | 3.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms12.1 pts better | 2.8% | 14.9% | 13.5% |
| Percentage of long-stay residents who lose too much weight1.3 pts worse | 7.3% | 6.0% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication12.9 pts better | 18.8% | 31.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication5.1 pts better | 11.9% | 17.0% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened10.3 pts worse | 25.7% | 15.4% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased14.8 pts worse | 28.3% | 13.5% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts better | 0.0% | 0.6% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.2 pts better | 0.5% | 1.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence1 pts worse | 20.0% | 19.0% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1.6 pts better | 3.2% | 4.8% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.8 pts worse | 66.6% | 79.4% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit8.7 pts better | 2.6% | 11.3% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.7 pts better | 0.0% | 1.7% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine7.9 pts better | 87.1% | 79.2% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission10.8 pts better | 11.8% | 22.6% | 23.4% |
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Who owns and runs it
25 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Blackrock Inc | Adp Of The SNF · Organization | 0% | 85 facilities |
| Dimensional Fund Advisors LP | Adp Of The SNF · Organization | 0% | 35 facilities |
| Dodson, Vicki | Operational/Managerial Control · Individual | 0% | 65 facilities |
| Dodson, Vicki | Adp Of The SNF · Individual | 0% | 65 facilities |
| Joyner, Jesica | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Kidd, Brian | Operational/Managerial Control · Individual | 0% | 66 facilities |
| Kidd, Brian | Adp Of The SNF · Individual | 0% | 66 facilities |
| Morgan Stanley | Adp Of The SNF · Organization | 0% | 39 facilities |
| Morgan Stanley Institutional Advisors LLC | Indirect Ownership Interest · Organization | 0% | 41 facilities |
| National Health Corporation | Adp Of The SNF · Organization | 0% | 59 facilities |
| National Healthcare Corporation | Operational/Managerial Control · Organization | 0% | 61 facilities |
| National Healthcare Corporation | Adp Of The SNF · Organization | 0% | 61 facilities |
| Nhc-Op LP | Operational/Managerial Control · Organization | 0% | 62 facilities |
| Nhc-Op LP | Adp Of The SNF · Organization | 0% | 62 facilities |
| Nhc/Delaware Inc | Indirect Ownership Interest · Organization | 0% | 46 facilities |
| Shelly, Timothy | Operational/Managerial Control · Individual | 0% | 34 facilities |
| Tempest, Tyler | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Tempest, Tyler | Adp Of The SNF · Individual | 0% | 1 facilities |
| Ussery, Robert | Individual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual | 0% | 57 facilities |
| Vanguard Group Inc | Adp Of The SNF · Organization | 0% | 84 facilities |
| Vincent, Brandon | Managing Control - Governing Body · Individual | 0% | 11 facilities |
| Vincent, Brandon | Corporate Officer · Individual | 0% | 11 facilities |
| Vincent, Brandon | Operational/Managerial Control · Individual | 0% | 11 facilities |
| Williams, John | Operational/Managerial Control · Individual | 0% | 6 facilities |
| Williams, John | Adp Of The SNF · Individual | 0% | 6 facilities |
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Fire safety
15 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Gas, Vacuum, and Electrical Systems5D
- D
Have proper medical gas storage and administration areas.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have generator or other power source capable of supplying service within 10 seconds.
- D
Ensure proper usage of power strips and extension cords.
- D
Have proper medical gas storage and administration areas.
Emergency Preparedness5D
- D
List the names and contact information of those in the facility.
- D
Implement emergency and standby power systems.
- D
Include a process for Emergency Preparedness collaboration.
- D
Provide primary/alternate means for communication.
- D
Develop and maintain an Emergency Preparedness Program (EP).
Smoke4D
- D
Provide properly protected cooking facilities.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Provide properly protected cooking facilities.
- D
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous1D
- D
Have restrictions on the use of portable space heaters.
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Other homes nearby
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The Mckendree Post Acute & Rehabilitation
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★★★★★- Worst citation, 3 yrs
- K
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- 3 h 30 min
- Fines
- $0
-
Trevecca Center For Rehabilitation And Healing LLC
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★★★★★- Worst citation, 3 yrs
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- Nursing / resident / day
- 3 h 50 min
- Fines
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-
Life Care Center Of Old Hickory Village
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★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 59 min
- Fines
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